Harco Collision Co

Harco Collision Co ico

(57 reviews)

Auto Repair StationsMichiganWayne CountyGarden CityFord Road

Wayne County . Michigan

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  • Intro
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  • Reviews
  • +1 734-422-2362
  • www.facebook.com
  • 28022 Ford Rd, Garden City, MI 48135, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Harco Collision Co Introduce

For residents in Garden City, Michigan, and the surrounding areas in need of reliable and high-quality auto body repair, Harco Collision Co stands out as a top recommendation. Located conveniently at 28022 Ford Rd, Garden City, MI 48135, USA, this establishment operates under the 'Auto Repair Stations' category, specializing in restoring vehicles to their pre-accident condition. You can easily reach them by phone at (734) 422-2362 or +1 734-422-2362.

Environment and Customer Experience

While specific details about the interior aesthetics of Harco Collision Co are not extensively detailed online, the customer reviews provide a strong indication of a service-oriented and professional environment. The emphasis on "super professional" and "so nice" staff suggests a welcoming and reassuring atmosphere, which is particularly important for customers who may be stressed after an accident. The fact that a customer was accommodated and had work started "immediately" even when arriving "right before he was getting ready to close" and in "90+ degree weather" speaks volumes about their dedication and customer-first approach. This shows a commitment to service that goes beyond typical business hours or comfort. The shop's location on Ford Road, a major thoroughfare, also implies ease of access for vehicle drop-offs and pick-ups.

Comprehensive Services Offered

As a dedicated collision center, Harco Collision Co offers a full spectrum of services aimed at repairing vehicles after an accident or addressing various forms of body damage. While the specific list of services isn't provided, typical offerings at a reputable collision repair facility like Harco Collision Co include:

  • Collision Repair: This is their core service, handling damage resulting from vehicle impacts. This includes structural repairs, frame straightening, and replacement of damaged panels to restore the vehicle's integrity and safety standards.

  • Auto Body Work: Beyond major collision repairs, they likely address various forms of body damage such as dents, dings, scratches, and scrapes, ensuring a smooth and aesthetically pleasing finish.

  • Bumper Repair and Replacement: Bumpers are frequently damaged in collisions. Harco Collision Co would specialize in repairing minor bumper damage or replacing severely damaged bumpers with new ones, ensuring proper fit and finish.

  • Paint Matching and Refinishing: A critical aspect of collision repair is ensuring that new paint perfectly matches the existing paintwork. They use advanced techniques and equipment for color matching and apply durable finishes to restore the vehicle's original look.

  • Panel Replacement: For extensively damaged doors, fenders, hoods, or trunk lids, they would perform precise panel replacements to ensure alignment and safety.

  • Hail Damage Repair: While not explicitly mentioned, many collision centers also offer services for repairing damage caused by hail, often involving paintless dent repair (PDR) or traditional methods.

  • Assistance with Insurance Claims: A crucial service for customers, and often a source of stress, is navigating insurance claims. Reputable collision centers like Harco Collision Co typically work closely with all insurance companies, helping customers with estimates, paperwork, and direct billing to streamline the process. The review highlights their ability to help customers recover money, indicating strong support in this area.

Key Features and Customer Satisfaction

The stellar reviews provided shed light on the defining features of Harco Collision Co's service:

  • Exceptional Professionalism: Customers consistently praise their "super professional" conduct. This extends from initial interaction to the completion of repairs.

  • Timely Communication and Response: One review states, "Responds in timely fashion." This indicates a commitment to keeping customers informed and addressing inquiries promptly, a crucial aspect of customer satisfaction in a stressful situation.

  • Speed and Efficiency: "Quick and did a great job!" and "fast turn around was top tier!" are direct testaments to their operational efficiency. Getting a car repaired quickly is a significant benefit for customers, minimizing inconvenience.

  • High-Quality Workmanship: The phrase "went over and beyond my expectations and were so nice as well! I am so happy with the work done" clearly indicates a high standard of repair quality. The aim is not just to fix the damage but to restore the vehicle to a condition that exceeds customer expectations.

  • Trustworthiness: "After months of trying to find someone trustworthy to fix my car, I finally found harco collision!" This is perhaps one of the most powerful endorsements. In the auto repair industry, trust is paramount, and Harco Collision Co has clearly earned it from its clientele.

  • Outstanding Customer Service: Beyond the repair itself, the "niceness" and willingness to "start working on my car immediately" even at closing time in challenging weather conditions demonstrate an extraordinary level of customer care and dedication.

Promotional Information and Commitment

While specific current promotional offers are not detailed, the primary promotional strength of Harco Collision Co lies in its demonstrated commitment to excellence and customer satisfaction. Their marketing effectively comes through their consistent delivery of quality service, as evidenced by the overwhelmingly positive customer feedback. Key promotional aspects would include:

  • Word-of-Mouth Referrals: The "5 stars x 10!" and "Highly recommend!" comments strongly suggest that satisfied customers are their best advocates, driving new business through positive referrals.

  • Emphasis on Quality and Trust: Their ability to build trust and deliver repairs that go "over and beyond expectations" serves as a powerful testament to their capabilities, attracting those who prioritize reliability and superior workmanship.

  • Efficient and Stress-Free Process: Promoting their "fast turn around" and seamless communication helps alleviate common customer anxieties associated with car repairs, positioning them as a hassle-free option.

  • Comprehensive Support: Highlighting their willingness to work with customers even in difficult circumstances (e.g., late arrivals, adverse weather) and their support with insurance claims underscores their commitment to the customer's overall well-being beyond just the vehicle repair.

Harco Collision Co, located on Ford Road in Garden City, MI, establishes itself as a highly reliable and customer-focused auto body repair shop. Their consistent delivery of professional, high-quality, and timely service, combined with exceptional customer care, makes them a highly recommended choice for anyone needing collision or body repair services.

Harco Collision Co Photos

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Harco Collision Co Location

Harco Collision Co Customer Reviews

5 stars x 10! Responds in timely fashion. Super professional, quick and did a great job! I didn’t realize how far this shop was from where I live and unfortunately got there right before he was getting ready to close. Instead of sending me on my way, he started working on my car immediately and in 90+ degree weather. Highly recommend!

Aug 27, 2024 · erda gjobalaj

After months of trying to find someone trustworthy to fix my car, I finally found harco collision! I am so happy with the work done. They went over and beyond my expectations and were so nice as well! That’s always a plus. From start to finish the communication and fast turn around was top tier! Thank you so much HARCO COLLISION.

Sep 14, 2024 · Angelica Cogshell

I have never been to a collision who made me feel so welcome , they really make a great team Husband and wife . They will go the extra mile and go to war for you. They have been working with me for months and stayed on my car until it was complete. I love the way they spoke up for me to my Insurance company , I would recommend them to any one . Thanks Ray and Racheal.

Feb 23, 2024 · Cheryl Naylor

The owners of this shop will go the extra mile to make sure you’re satisfied with your service and are super responsive to all your auto needs! Excellent customer service and they will definitely work with you and make sure you have the best experience and get your money’s worth. Would definitely recommend if you’re looking for a trustworthy collision shop in the garden city/Dearborn heights area. Loved them!!

Jan 26, 2024 · Myisha Ali

Such a seamless and great experience! I was in urgent need of a repair and they were great about not only getting the car fixed, but getting it done so quickly and efficiently! I would definitely recommend getting all your collision shop needs done at Harco. I will definitely be back if ever needed.

Sep 13, 2023 · Reem Bazzi