Wholesale Brother Auto Glass Inc.

Wholesale Brother Auto Glass Inc. is an auto glass repair and replacement service located in Los Angeles, California. Situated at 7435 S Alameda St, Los Angeles, CA 90001, USA, this establishment operates within the "Auto Repair Stations" category, specifically specializing in vehicle glass solutions. For customers in need of windshield repair, window replacement, or other auto glass services, Wholesale Brother Auto Glass Inc. provides a local option in the Los Angeles area.

The business can be reached by phone at (323) 571-0806 or via mobile at +1 323-571-0806. These contact numbers offer avenues for customers to inquire about services, get price estimates, or schedule appointments for their auto glass needs.

Based on customer feedback, the environment at Wholesale Brother Auto Glass Inc. appears to be primarily focused on the functional aspects of auto glass repair. While direct descriptions of the physical space are not available, the customer reviews shed light on the operational environment and the nature of customer interactions. Customers can expect a straightforward approach to service, with initial estimates for price and time being provided.

However, it is important to note that the customer experiences suggest a dynamic environment where initial estimates may not always align with the final outcome. Instances are reported where the repair process might involve unexpected changes in scope, leading to adjustments in price and duration. Communication regarding these changes, and the availability of specific parts, appears to be a crucial aspect of the customer's journey at this establishment. The focus seems to be on getting the job done, but customers might need to be prepared for potential deviations from original plans.

As an "Auto Repair Station" specializing in glass, Wholesale Brother Auto Glass Inc. offers services primarily centered around vehicle windows and windshields. Their core offerings, as indicated by customer experiences, include:

• Rear Window Replacement: Customers have reported having rear windows replaced on various vehicle types. This service involves removing damaged glass and installing new or used replacements.
• Side Window Repair and Replacement: The business handles issues with side windows that may not operate correctly, such as those that go down but fail to go back up. This indicates services related to window motors and mechanisms, in addition to the glass itself.
• Windshield Replacement (Implied): While not directly mentioned in the provided reviews, auto glass shops typically offer windshield replacement as a core service, which is a common requirement for vehicle owners.
• Glass Installation: The primary service involves the physical installation of auto glass components.

Their services are geared towards restoring the integrity and functionality of a vehicle's glass components, which are crucial for safety and driver comfort.

Several operational aspects and features of Wholesale Brother Auto Glass Inc. can be inferred from the customer feedback:

• Specialization in Auto Glass: The name itself and customer reviews confirm a clear specialization in auto glass repair and replacement, distinguishing them from general auto repair shops.
• Quoted Estimates: The business provides initial price and time estimates for repairs, which helps customers understand the potential cost and duration of the service.
• Flexibility with Parts Sourcing (Customer-Initiated): In some instances, if a specific part is not readily available, the business may direct customers to procure the part themselves from external sources like auto parts stores, and then return for installation. This indicates a willingness to work with customer-supplied parts under certain conditions.
• Focus on Speed (Varied Outcomes): One customer noted that the "price it was OK but they did it fast and great job" for a back glass replacement, suggesting that speed of service can be a feature. However, another review indicated extended wait times due to unexpected issues and part unavailability, demonstrating that service speed can vary.
• Use of New and Used Parts: It appears the business may utilize both new and used auto glass components for replacements. A customer mentioned receiving a "used one with some scratches" when a new one was expected, which is a point of consideration for potential customers.

As no specific promotional offers or advertising materials are provided, the primary source of "promotional information" for Wholesale Brother Auto Glass Inc. comes from the experiences shared by their customers. These reviews offer a direct glimpse into the typical customer journey and the strengths and weaknesses of the service provided.

One customer's detailed account highlights both positive and challenging aspects: 2nd time here, first time I had rear window replaced on a Tahoe but the defroster was not connected to it, I don’t use it so ok whatever. Gave another chance with 2nd vehicle today brought in to fix a window that would go down but then would not go up at times. They gave me a price and estimate time of an hour max maybe less. After the hour was up went to check and was told that they needed to do something else to it and price went up, ok was already here so I gave the ok. After 30 minutes more they told me they didn’t have the motor and that they can leave the window in the up postion but will charge me $60, they told me to go buy the part at an autozone come back and they can install it for me for another $60. 2 hours wasted here. Not to mention they left my door panel dirty. This review suggests that while the business attempts to provide service, customers should be prepared for potential changes in quoted price and time, and possible issues with part availability. It also points to areas where attention to detail, such as reconnecting components or ensuring cleanliness, might be inconsistent.

Another customer provided a more mixed, but still positive, perspective: They did a great job for our prius back glass replacement they were supposed to give us the new one but they end up installing an used one with some scratches but not big deal but the price it was OK but they did it fast and great job This feedback suggests that the business can perform installations quickly and effectively. However, it also raises the point about the type of part used (new vs. used) and potential discrepancies from initial expectations, which is a valuable piece of information for prospective customers.

In summary, Wholesale Brother Auto Glass Inc. positions itself as an auto glass specialist in Los Angeles. Customers considering their services should understand that while they offer essential glass repair and replacement, the experience may involve variations in initial estimates, potential need for customer involvement in parts sourcing, and a mixed record regarding attention to detail and part quality (new vs. used). Their primary appeal lies in providing specific auto glass solutions in the local area.