Westside Tire & Service

I went in to the shop to get my tire patched. My right rear tire had a bolt sticking out of the tread part of the tire. I told the girl at the counter what had happened and she told me the price up front to repair the tire if possible. They took the car right in and they were able to patch the tire. They were very quick and efficient because I only waited 20 minutes and the work was done. Thank you very much for being so helpful.

Jan 22, 2025 · William Hivick

I originally went to Westside tire because of the raving reviews But I was sadly disappointed in the services that I received I took my Toyota Camry to get all four tires replaced and get my back wheel bearings done (didn’t need done), The day my car appointment was the lady called me to Upsell me on a few services which I happily accepted (Transmission flush and front differential). I get the text message that my car is done so I go to pick it up They told me that my car doesn’t have a front differential and that instead of doing that they drained all my brake fluid and charged me $100 for that. I never got a call, asking me if they could drain my brakes. I was never offered in an apology for that. About a day or two later, both of my brake lines in the back basically exploded, and I hit another person in the drive-through of the raising canes, Prior to this, I had absolutely no problems with my brakes at all, and I had just recently put new brake pads on, So I called them because they clearly did not do something correctly when draining my brake fluid but ultimately I get it towed back to Westside tire where they ultimately charge me an additional $300 to fix my car and took no responsibility and what happened to it. The likelihood that both of my brake lines would break at the same exact time are astronomical odds. When I brought this up to them, they offered no apology no accountability, and one of their mechanics told me that the reason my brake lines broke because brake lines are made out of copper, but that is in fact a false statement they are made out of nickel. At this point, I did receive an apology for the service that I was charged for that I didn’t ask for, but was never offered a refund for the brake fluid drain. It turns out that they didn’t even clean out my brake lines. All they did was Unscrew the bleeders in the back and just let my brakes gravity drain. I would not recommend going here. I paid almost $2000 for absolutely mediocre service.

Aug 02, 2024 · Abbigail Wade

Rich and his staff have always given great customer service and I appreciate having a good local tire/repair shop people can go to. They've provided good service for years and I hope they can continue in the midst of these challenging times for businesses. Thanks Rich and crew for your dedication to the customers.

Jan 17, 2025 · joyce warren

called in this morning to get my car looked at and checked up on and they took me right and Westside Tire is awesome. Every time I take my car to them. I can rest assured that I’m going to get a great price and everything taken care of.

Jan 20, 2025 · Stacy walker

Always fair pricing and honest employees. I highly recommend this business and would recommend them to anyone. They offer online checkout ahead of pickup, low priced tire hazard (and is useful, unfortunately for me 😅), and quick service with direct messaging updates on your service. Clean shop. I will bring my next car to them too!

Nov 11, 2024 · Jordan Karim

Transmission went in my work van, I happened to be right by Westside in Niles- I’ve worked with them previously at another company (they serviced all of our fleet vehicles) and they’ve never let us down. The ladies at the front are very kind and easy to work with, and all the guys in the back are top notch. I wouldn’t hesitate to use them again. Thank you to the Westside crew in Niles!

May 03, 2025 · Nicholas Wirick

Got a piece of scrap metal in my tire as i was driving home. They took me in with 15 minutes left in their day with no hassle. All taken care of and they were happy to oblige.

May 12, 2025 · Terry McCoy