West Rocks Shell

The guys over at West Rocks Shell took excellent care of my car. I had an emergency situation with my oil pan on my 2018 BMW X5 35i and they gave me a solution that saved me thousands of dollars. They also work extremely quick from when I dropped my car off I was back picking it up within 2-3 hours. Excellent work and would recommend everyone to their shop! Very honest and hardworking people. I will be back for any work needed on my car. Thank you!!

Jun 20, 2024 · Joel Jimenez

The guys at West Rocks consistently provide excellent service! I won't take my cars anywhere else. Very trustworthy and always take care of my children and me. They have answered more than one panicked phonecall and always provide top notch service with a full explanation of the charges. They always try to give me a low cost option as well which is very much appreciated. Best service station around!

Jul 02, 2024 · Wendy Bacas

I recently had a horrifying experience directly in front of the Shell station on route 7. I do household management and had two children ages 5 and 7 in my car when my serpentine belt went and the car shut off at the light during rush-hour traffic. The gentlemen in the shop was nice to help me since I no longer had power steering to Maneuver the car while in rush-hour traffic to The parking lot of the establishment. The owner or manager allowed me to leave it there since now I couldn’t do anything with it because there was no power until AAA picked it up. Nicest shop I have ever been to in my life had the bell I would’ve had them fix it right down in there. Thank you so much for your time and patience, I recommend these gentlemen to anyone!

May 31, 2024 · Taylor Allen

West Rocks Shell was recommended by a friend... and now have been there 5x or so over the past year for my two cars. Cannot be more pleased - particularly with their honesty and fair prices (and - goes without saying - work done right. Not going anywhere else anytime soon. I've only done a few google reviews... but was so pleased this past week that I felt compelled.

Feb 11, 2024 · Derek M

UPDATE 5/15: didn’t bleed the system properly. Had to do roadside emergency repairs. $1300. These jokers really did a number on us. 4/15:NOT good. At all. Repair took twice as long as promised, cost >2x the estimate - they never said they were going to exceed the estimate - and were rude as well! 0 for 3 in my book. Lots of better places nearby - AVOID.

May 15, 2023 · M Duff

West Rocks Shell/Norwalk CT was very easy and friendly to work with in getting a quote, setting up an appointment and having them replace my front brake pads at a more reasonable price than any dealership.

Mar 13, 2025 · Mike Salatino