Wayne Gorby Transmission

Wayne Gorby Transmission, situated at 118 N Broad St, Fairborn, OH 45324, USA, is a prominent "Auto Repair Station" in the local community, highly regarded for its specialized expertise in transmission services, as well as a broad range of general automotive repairs. This family-owned and operated business has been serving the Fairborn area and surrounding counties like Clark, Greene, Miami, and Montgomery since 1990, establishing a reputation for competency and customer-focused service.

The facility itself, located on North Broad Street, suggests a focus on functionality and efficient repair work. While detailed descriptions of the waiting area or customer amenities are not widely available, the customer reviews indicate a friendly and welcoming atmosphere. One customer explicitly mentioned, "Everyone was friendly and made sure I was taken care of," which points to a staff that prioritizes customer comfort and clear communication. The emphasis on being "very upfront and offered information pertinent to my situation" suggests a transparent approach to diagnostics and repairs, which is highly valued in the automotive service industry. Business hours are generally Monday through Friday from 8:30 AM to 5:00 PM, with Saturday hours by appointment, offering some flexibility for customers.

As its name suggests, Wayne Gorby Transmission holds a deep specialization in transmission services. This includes comprehensive diagnostics, repairs, and rebuilds of automatic and manual transmissions, as well as driveline components. This specialized focus means they have the intricate knowledge, tools, and experience to handle complex transmission issues that many general repair shops might defer. Their expertise extends to understanding how other vehicle systems, such as the cooling system (e.g., radiator issues), can impact transmission health.

Beyond transmissions, Wayne Gorby Transmission has expanded its offerings to provide a wide array of general automotive repair services, positioning itself as a comprehensive "Auto Repair Station" for various vehicle needs. Their services include:

• Transmission Repair and Rebuilds: Their primary specialization, handling everything from minor fixes to complete transmission overhauls for various vehicle types.
• Engine Repair: Addressing issues with engine performance, diagnostics, and component repair.
• Auto A/C Repair: Comprehensive air conditioning system diagnostics, leak repair, refrigerant recharge, and component replacement to ensure comfortable cabin temperatures.
• Suspension Repair and Wheel Alignment: Ensuring vehicle stability, handling, and tire longevity.
• Battery Service and Replacement: Testing and replacement of automotive batteries.
• General Maintenance: Routine services essential for vehicle longevity, though specific items like oil changes are typically mentioned as part of general auto repair.
• CV Axles: Repair and replacement of constant velocity axles.
• Cooling System Repair: Including radiator work, which they've highlighted as crucial for transmission health.
• Exhaust System Repair: Addressing issues with mufflers, pipes, and other exhaust components.
• Tire Services: Offering routine inspections, precise balancing, rotations, puncture repairs, and new tire installations from leading brands.
• Alternator Repair and Services: Ensuring the vehicle's electrical system charges correctly.
• Auto Diagnosis: Utilizing diagnostic tools to accurately identify issues across various vehicle systems.

The variety of services demonstrates their capacity to be a one-stop shop for many automotive concerns, leveraging their specialized skills in transmissions across other vehicle systems.

Several features distinguish Wayne Gorby Transmission based on customer feedback and general information:

• Specialized Transmission Expertise: This is arguably their strongest feature. Their long-standing focus on transmissions means they possess a depth of knowledge and experience that many general auto repair shops cannot match, making them a go-to for complex drivetrain issues.
• Highly Competitive Pricing: A customer explicitly mentioned, "Price was highly competitive," indicating that despite their specialized nature, they offer fair and reasonable rates for their services. This is a significant factor for customers seeking value for money in automotive repairs.
• Phenomenal Turnaround Time: The ability to get a transmission job done promptly, as highlighted by a customer who was "taken care of promptly," is crucial, especially for vehicles that are essential for daily use or business. This efficiency minimizes inconvenience for their clients.
• Honesty and Upfront Communication: The emphasis on being "very upfront and offered information pertinent to my situation" suggests a transparent diagnostic and repair process. This builds trust and helps customers make informed decisions about their vehicle's care.
• Guaranteed Work: Information from sources like Car Talk indicates they guarantee all work for at least 1 month or 1,000 miles, providing customers with peace of mind regarding the quality of their repairs.
• Friendly and Accommodating Staff: The "friendly" staff who "made sure I was taken care of" contributes to a positive customer experience, which is often as important as the repair itself.

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While explicit promotional campaigns are not provided, the glowing positive review serves as a powerful testament to their service quality:

• "Took my transmission from my truck into the shop. Everyone was friendly and made sure I was taken care of. Price was highly competitive and turnaround time was phenomenal. Answered all questions and was very upfront and offered information pertinent to my situation. I've read some poor reviews of this shop, however it seems people have asked for a free diagnosis over the phone which is impossible to do and rate based on that which is absurd given the fact they have never done business with the shop. These guys got me in and taken care of promptly." This detailed review effectively highlights their core strengths: excellent customer service, competitive pricing, speed, transparency, and a fair approach to diagnostics. The customer also defends the shop against what they perceive as unfair negative reviews, adding credibility to their positive experience.

However, it is important to acknowledge conflicting feedback that exists, as seen in the negative review provided: "Have been waiting on a truck to be fixed since September of last year! While being denied services now. While the other party who owns it told me to pay for it I'm being refused. Now I am seeking lawyers because I'm no fool of a chick to try and fool. The senior man was not sick when the truck was to be done long long ago!." This review indicates significant issues with delayed service, denial of service, and communication, leading to legal action. This suggests that while many customers have positive experiences, there can be instances of severe dissatisfaction, particularly concerning prolonged repair times or communication breakdowns. This mixed feedback highlights the importance of direct communication with the shop for individual repair timelines and expectations, especially for complex or long-term projects.

Overall, Wayne Gorby Transmission presents itself as a competent and customer-focused "Auto Repair Station" in Fairborn, OH, particularly excelling in transmission repairs. Their commitment to competitive pricing, quick turnaround times, and upfront communication makes them a strong choice for those seeking specialized and general automotive services, despite occasional negative feedback regarding very extended service durations or communication issues on specific cases. For optimal service, it's advisable for customers to clearly discuss repair timelines and expectations upfront.