Ward's Garage

(18 reviews)

Auto Repair StationsMichiganIonia CountyPortlandMaple Street

Ionia County . Michigan

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Ward's Garage Introduce

For the residents of Portland, Michigan, and the surrounding areas, Ward's Garage, situated at 139 Maple St, stands as a reliable and highly recommended establishment within the "Auto Repair Stations" platform category. This local car repair shop offers a range of services designed to keep your vehicles in optimal condition, backed by a reputation for fast, courteous, and professional service, as highlighted by its satisfied clientele.

While specific details about the physical environment of Ward's Garage are not explicitly provided, the positive customer reviews offer valuable insights into the overall experience. The mention of "great fast service" suggests an efficient operation where vehicle repairs are handled promptly, minimizing inconvenience for customers. Furthermore, the praise for "great employees" indicates a welcoming and professional atmosphere, where customers can expect to interact with skilled and helpful individuals dedicated to addressing their automotive needs.

As a key player in the "Auto Repair Stations" category, Ward's Garage likely offers a comprehensive suite of car repair and maintenance services. Although the exact list of services isn't detailed in the provided information, typical offerings at a reputable auto repair shop include routine maintenance such as oil changes, fluid checks, and filter replacements, which are crucial for prolonging the life and performance of any vehicle. Beyond basic maintenance, Ward's Garage is also expected to handle more complex repairs, potentially encompassing brake services, tire rotations and replacements, engine diagnostics and repairs, transmission services, exhaust system repairs, and electrical system troubleshooting.

The customer testimonials provide compelling evidence of the quality and features that define Ward's Garage. The recurring theme of "courteous, professional service" underscores a commitment to treating customers with respect and delivering high-quality workmanship. The specific mention of Steve and his staff, along with the service manager, being "great to work with" and consistently providing "timely, accurate information," highlights the importance Ward's Garage places on clear communication and building trust with their customers. This transparency and professionalism are vital in the auto repair industry, where customers often rely heavily on the expertise and honesty of the service providers.

The strong recommendation from a repeat customer further solidifies Ward's Garage's reputation as a trustworthy and dependable auto repair shop in the Portland area. The fact that a customer consistently receives courteous and professional service, coupled with timely and accurate information, speaks volumes about the standards and practices upheld at Ward's Garage. This positive feedback suggests that customers can expect not only competent repairs but also a positive and reassuring service experience.

Currently, the provided information does not include any specific promotional details for Ward's Garage. However, it is common for local auto repair shops to offer various promotions to attract new customers and reward loyal ones. These might include discounts on specific services, seasonal specials (such as winter tire packages or summer AC checks), or package deals for routine maintenance. Residents of Portland are encouraged to contact Ward's Garage directly at the provided phone number or visit their location on Maple Street to inquire about any current promotions or special offers that might be available.

In conclusion, Ward's Garage at 139 Maple St in Portland, MI, appears to be a highly reputable and customer-focused auto repair shop within the "Auto Repair Stations" platform category. The positive customer reviews consistently praise the fast, courteous, and professional service provided by Steve and his staff. The emphasis on timely and accurate information further enhances the customer experience, fostering trust and confidence in the repairs being performed. While specific details about the full range of services and current promotions would require direct inquiry, the strong positive feedback positions Ward's Garage as a reliable and recommended choice for local residents seeking quality auto repair and vehicle maintenance services in Portland. For anyone looking for a trustworthy "Auto Repair Station" that prioritizes customer satisfaction and professional workmanship, Ward's Garage warrants strong consideration.

Ward's Garage Location

Ward's Garage Customer Reviews

Great fast service. Great employees

Apr 10, 2025 · Cory Hayes

Always get courteous, professional service from Steve and his staff; Serice manager is great to work with and always provides timely, accurate information. Highly recommened!

Jun 10, 2024 · Mike Judd

I'd avoid this place if I were you. Rude and unprofessional. I had a nail in my tire a few days ago and I had stopped in to see if anyone could assist me. The lady at the front desk was nice but the one gentleman in there is disrespectful. I explained my situation to which he responded in a rude manner "Well, we're closing so nothing's gonna happen tonight". This could've been an opportunity to gain a new customer but unfortunately his attitude jeopardized ANY future business I'd have with him. To the disrespectful man in the shop, word of mouth travels fast. If you're running a business, one of the most important things to know is how to talk to a customer. You, my friend, blew it. I will let everyone I know, know NOT to step foot in there.

Apr 23, 2023 · Taylor

I'd avoid this place if I were you. Rude and unprofessional. I had a nail in my tire a few days ago and I had stopped in to see if anyone could assist me. The lady at the front desk was nice but the one gentleman in there is disrespectful. I explained my situation to which he responded in a rude manner "Well, we're closing so nothing's gonna happen tonight". This could've been an opportunity to gain a new customer but unfortunately his attitude jeopardized ANY future business I'd have with him. To the disrespectful man in the shop, word of mouth travels fast. If you're running a business, one of the most important things to know is how to talk to a customer. You, my friend, blew it. I will let everyone I know, know NOT to step foot in there.

Apr 23, 2023 · Taylor

Excellent service, would recommend to anyone. They took the time to diagnose my vehicle - free of charge after they didn't find any issue. Will be taking all of my vehicles here.

Mar 17, 2023 · Alex Hausserman

Excellent service, would recommend to anyone. They took the time to diagnose my vehicle - free of charge after they didn't find any issue. Will be taking all of my vehicles here.

Mar 17, 2023 · Alex Hausserman

Steve the owner is very friendly, good and honest service on my vehicles. I've been going there for over 20 years.

Jun 17, 2023 · Paul Stockbridge

Steve the owner is very friendly, good and honest service on my vehicles. I've been going there for over 20 years.

Jun 17, 2023 · Paul Stockbridge