Walmart Auto Care Centers

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 419-663-2312
- www.walmart.com
- 340 Westwind Dr, Norwalk, OH 44857, USA
Operating Hours
Walmart Auto Care Centers Introduce
Welcome to the overview of Walmart Auto Care Centers located at 340 Westwind Dr, Norwalk, OH 44857, USA. As a branch of a well-known retail chain, this location operates within the Auto Repair Stations category, offering a dual function of providing auto parts for sale and select automotive services to the local community. Situated conveniently within the Walmart Supercenter, it aims to be a one-stop destination for individuals looking for both vehicle components and basic maintenance services.
While specific details about the environment of this particular Walmart Auto Care Center are not extensively available online, it generally operates within the larger retail space of Walmart. This typically means a service bay area accessible from the exterior of the store, alongside a counter or service desk where customers can inquire about parts, schedule services, and make payments. The environment is likely functional and geared towards efficiency, aiming to serve a broad customer base that is already visiting the retail store for other needs.
As an Auto Repair Station, Walmart Auto Care Centers in Norwalk offers a range of services, primarily focusing on routine maintenance and tire-related services. Based on the general offerings of Walmart Auto Care Centers nationwide and the limited information available specifically for this Norwalk location, the services likely include:
- Tire Services: This is a significant part of their service offerings, including tire sales, installation, balancing, and rotations. Customers can purchase new tires from a variety of brands and have them fitted to their vehicles.
- Oil Changes: Basic oil and filter changes are typically offered, providing a convenient option for routine maintenance.
- Battery Services: They usually offer battery testing, sales, and installation. Ensuring your vehicle's battery is in good condition is crucial, and this service provides a quick solution.
- Other Basic Maintenance: Depending on the location and staffing, they may offer other minor services such as wiper blade replacement, light bulb replacement, and fluid top-offs.
It's important to note that the depth and breadth of services offered at a Walmart Auto Care Center might be more limited compared to specialized auto repair shops. For complex mechanical repairs or diagnostics, customers might need to seek services from a dedicated automotive repair facility.
The features of Walmart Auto Care Centers are often centered around convenience and accessibility due to their integration within a large retail environment. Key features typically include:
- Convenient Location: Being located within a Walmart Supercenter allows customers to combine their auto service needs with grocery shopping or other errands.
- Competitive Pricing on Parts: Walmart is known for its competitive pricing, and this often extends to their auto parts selection.
- Brand Recognition: The Walmart brand is widely recognized, which can instill a sense of familiarity and trust for some customers.
- Extended Hours: Often, Walmart stores have extended operating hours compared to traditional auto repair shops, offering more flexibility for service appointments or parts purchases.
However, the limited customer reviews available for the Walmart Auto Care Centers in Norwalk, OH, provide some important insights that potential customers should consider. One review describes a negative experience with a staff member at the register, citing rudeness and unhelpful behavior during a tire purchase and installation. This review also mentioned a longer-than-quoted service time for tire replacement, leading the customer to strongly recommend against using their services.
Another brief review indicates dissatisfaction with the quality of service, stating that a vehicle was brought in with no dashboard lights on and left with one still illuminated, suggesting a potential lack of thoroughness or expertise in diagnostics and repair. The reviewer advised spending extra money to go to a "reputable shop" to avoid hassle.
Based on the limited online information, there is no specific promotional information available for the Walmart Auto Care Centers in Norwalk at this time. Typically, large retailers like Walmart may offer seasonal promotions on tires, batteries, or oil change services. These promotions can vary and might be advertised in-store, online through Walmart's main website, or through local flyers. Customers interested in potential discounts or special offers are advised to inquire directly at the Norwalk location by calling (419) 663-2312 or +1 419-663-2312 or by visiting the store.
In conclusion, Walmart Auto Care Centers at 340 Westwind Dr, Norwalk, OH, serves as a convenient option for purchasing auto parts and obtaining basic vehicle maintenance services, particularly tire-related services and oil changes, due to its location within a major retail store. The competitive pricing on parts and the convenience of combining shopping with car care can be appealing to some customers. However, the limited customer feedback available raises concerns regarding customer service and the quality of automotive service provided. Potential customers should weigh the convenience and potential cost savings against the reported negative experiences. For more complex automotive repairs or a higher level of specialized service, exploring dedicated auto repair shops in the Norwalk area might be a more suitable option. It is always recommended to inquire directly with the service center about their current service offerings, pricing, and any ongoing promotions before making a decision.
Walmart Auto Care Centers Photos
Walmart Auto Care Centers Location
Walmart Auto Care Centers Customer Reviews
Went to get 4 new tires on my car, Darren at the register was VERY RUDE from the get go! I was asking him about the tires I was already given a quote on his said "give me your keys I can't help you till you give them to me" thankfully I brought my husband with me, as I know nothing about car tires, he husband wanted to upgrade the tires we were given and Darren said we can't do that bc those were the tires that were chosen they had to be ordered, witch the were not bc the person I spoke to the day b4 said they were in stock, then when it came time to sign the tablet to start our tires replacement he said sign the tablet witch there were 3 of them in front of us then rudely walked away, he came back out and said he didn't want to help us. Then stormed off. They said it would take 1hr to replacement the tires, it ended up taking them 2hrs! Definitely wouldn't recommend coming here for any car service!!
Oct 13, 2024 · Barbara Phillips
Came in with no lights on the dash. Leaving with one. Just spend the extra $ and take it to a reputable shop. In the long run it's not worth the hastle.
Dec 06, 2024 · Dustin M
Saved the day. I needed an oil change right away and they were the only mechanic within 20 miles open past 5 pm despite other small shops advertising being open till 6 pm, they weren't actually open when I called at 5:10 pm. Called Walmart around 5:45 pm and they were open til 7 pm. Customer service was polite and professional. Car work great.
Oct 04, 2023 · Melanie Beham
Great experience at the Norwalk Walmart Auto Dept. tonight 1/2/24 Needed a tire replaced bad. Called ahead explained my problem. Staff got me in and got a new tire on quickly. All the staff working in the auto dept were very friendly and knowledgeable.
Jan 02, 2024 · Susan Hall
Walked in and there was no cars being worked on. Asked to get two tires put on my wife's car. They said no problem, took all my info, and told me about 40 minutes as there was no one before me. There was about three other customers lined up behind me to get there cars serviced also. My wife and I proceeded to get groceries. It took us an hour and ten minutes to get our groceries and get checked out. We get back to the car center and they had even started on our tires. Our car was finally ready two hours from the time we got there. So almost three times longer than what I was told my car was finally ready now that all my frozen food groceries are defrosted. When I complained about it I was not even apologized to. Never again!
Jun 12, 2022 · Michael Baker
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