Walmart Auto Care Centers

Walmart Auto Care Centers ico

(90 reviews)

Auto Repair StationsNorth CarolinaCaldwell CountyLenoirBlowing Rock Boulevard

Caldwell County . North Carolina

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  • +1 828-754-0878
  • www.walmart.com
  • 935 Blowing Rock Blvd, Lenoir, NC 28645, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM

Walmart Auto Care Centers Introduce

Walmart Auto Care Centers represent a significant segment within the "Auto Repair Stations" platform category, offering a unique blend of automotive services alongside the convenience of a major retail environment. Located within many Walmart Supercenters, these centers are designed to provide accessible and affordable basic car maintenance and repair services. While not a full-fledged, specialized auto repair shop for complex diagnostics or engine overhauls, Walmart Auto Care Centers focus on common, high-demand services that cater to the everyday needs of a vast customer base, emphasizing convenience and value.

Environment: Integrated Convenience and Functional Efficiency

The environment of a Walmart Auto Care Center is characterized by its integration within the larger Walmart retail ecosystem. Typically, these centers are located adjacent to the main store, allowing customers to shop while their vehicle is being serviced. This dual-purpose environment is a key aspect of their convenience model. The service bays themselves are generally functional and designed for efficiency, focusing on quick turnaround times for common tasks like oil changes and tire services. While not luxurious, the areas are usually clean and organized to facilitate a streamlined workflow. Customers typically interact with staff at a service counter, and may wait in a designated waiting area, or more commonly, take advantage of the opportunity to complete their shopping within the main Walmart store. The emphasis is on practicality and utility, ensuring that essential car care can be seamlessly integrated into a customer's regular errands. This environment is less about in-depth diagnostics and more about a reliable, transactional service experience.

Services: Essential Maintenance and Tire Expertise

Walmart Auto Care Centers primarily focus on essential preventive maintenance and common repair services. Their offerings are geared towards keeping vehicles running smoothly and safely, without delving into highly complex mechanical issues that are typically handled by specialized garages. Their core services and goods for sale include:

  • Oil Changes: This is one of their most popular services. They offer various oil change packages, including conventional, synthetic blend, and full synthetic options, often at competitive prices. Oil change services usually include the necessary oil and filter replacement, along with a multi-point inspection.
  • Tire Services: This is another major specialization. Walmart Auto Care Centers provide a comprehensive range of tire services, including:
    • New Tire Sales: A wide selection of tires from various brands to fit different vehicle types and budgets.
    • Tire Installation: Professional mounting and balancing of new tires. This service is often bundled with tire purchases.
    • Tire Rotation: Regular rotation to promote even wear and extend tire life.
    • Flat Tire Repair: Repair of punctures and minor tire damage. For Walmart+ members, basic flat repair for eligible tires is often free.
    • Tire Pressure Checks: Ensuring tires are properly inflated for safety and fuel efficiency.
  • Battery Services:
    • Battery Testing: Checking the health and charge of vehicle batteries.
    • Battery Replacement: Selling and installing new automotive batteries when needed.
  • Fluid Services: Checking and topping off or replacing various vehicle fluids, such as:
    • Windshield Wiper Fluid
    • Coolant/Antifreeze
    • Transmission Fluid (often limited to top-offs or simple exchanges)
    • Power Steering Fluid
  • Wiper Blade Replacement: Selling and installing new wiper blades for optimal visibility.
  • Headlight/Taillight Replacement: Replacing exterior bulbs for safety.
  • Vehicle Inspections: Basic visual inspections to identify obvious issues or maintenance needs, often included with other services.

While their service menu is more limited than a full-service mechanic, it covers the most frequent automotive needs for the average driver. They also sell a vast array of auto parts and accessories within the main Walmart store, including motor oil, filters, car care products, car wash kits, automotive tools, and more, enabling a one-stop-shop experience for DIY enthusiasts.

Features: Affordability, Convenience, and Membership Benefits

Walmart Auto Care Centers' key features are tailored to their target audience: drivers seeking convenient, budget-friendly solutions for routine car care:

  • Affordability: They are widely known for offering competitive and often lower prices compared to dedicated dealerships or independent repair shops, especially for services like oil changes and tire installation. This focus on "everyday low prices" is a significant draw.
  • Convenience of Location: Being situated within Walmart Supercenters means customers can drop off their vehicles and easily manage other errands, grocery shopping, or even grab a meal, saving valuable time. Many locations offer online scheduling for added convenience.
  • No Appointment Necessary (Often): While appointments can be made, many services are designed to accommodate walk-ins, providing flexibility for customers.
  • Certified Technicians: Walmart states that their Auto Care Centers are staffed by certified technicians, aiming to ensure a level of competence and professionalism in the services provided.
  • Walmart+ Member Benefits: For Walmart+ subscribers, additional benefits are offered, significantly enhancing the value proposition:
    • Free Flat Repair: Members often receive free flat tire repair for eligible tires.
    • Free Road Hazard Warranty: When purchasing new tires with installation, Walmart+ members may receive a free road hazard warranty, providing peace of mind against unforeseen tire damage.
  • Wide Selection of Auto Products: Beyond services, the proximity to the main Walmart store means customers have immediate access to a vast selection of automotive products, from cleaning supplies and accessories to major parts.

Promotional Information: Value-Driven and Membership-Focused

Walmart Auto Care Centers leverage the broader Walmart brand's promotional strategies, often highlighting value and convenience. Their promotional efforts typically include:

  • Everyday Low Prices: This core Walmart philosophy extends to their Auto Care Centers, with pricing often advertised as a major benefit.
  • Oil Change Deals: Frequent promotions on various oil change packages, sometimes including discounts for specific oil types or brands.
  • Tire Deals: Special offers on tire brands, often bundled with free or discounted installation services.
  • Walmart+ Benefits Promotion: Significant emphasis is placed on the exclusive benefits for Walmart+ members, such as free flat repair and road hazard warranty, encouraging membership sign-ups.
  • Online Scheduling and Information: Their services are promoted via the Walmart website and app, where customers can find detailed service descriptions, pricing, and the option to schedule appointments.
  • Seasonal Promotions: Like many automotive service providers, they likely offer seasonal deals related to common maintenance needs (e.g., pre-winter checks, summer AC service).
  • In-Store Signage and Flyers: Given their integration with Walmart stores, promotional materials are prominently displayed within the store and at the Auto Care Center itself.

In summary, Walmart Auto Care Centers offer a practical and cost-effective solution for routine automotive maintenance and tire needs. Their unique model combines the convenience of a major retail hub with essential car services, making them a popular choice for drivers seeking reliable and affordable care without the need for specialized mechanic visits for every minor issue. The emphasis on value, efficiency, and benefits for Walmart+ members positions them as a highly accessible option for basic vehicle upkeep.

Walmart Auto Care Centers Photos

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Walmart Auto Care Centers Location

Walmart Auto Care Centers Customer Reviews

Overall, it was a good experience.. however, I ended up not getting any work done to my vehicle. I waited for an hour before I was told that they cannot plug my tire.. the ultimately I ended up plugging my own tire, which is a hard it’s just something I didn’t wanna do that particular day…I’ve been there before, and I’ve never had a problem and always have great service. It would’ve been nice if someone would’ve told me it couldn’t have been plugged so I didn’t have to waste an hour of my time… but prior experiences with the auto care center has been great. So I don’t want to not give them them a bad rating ever just one incident.. if you need a a new tire or anything, this is the place to go.. the prices are grades, and they are open seven days a week.. I’ll go back again if I need to.. stay kind, everyone

Sep 24, 2023 · Coley lady Jk

This place is filled with complete imbeciles!! Not only did my appointment get pushed back for tires. They couldn’t find them when I first got there. They’re rushing because we’re the last people or whatever!! They literally took my last two tires, good tires and left me with a bald radius, showing tire the medalist sticking out who in the right mind would let anybody drive off like that and the marriage. Bobby automotive hung up on me. I tried to speak to manager in the store and there was nobody confident there at night could only talk to a coach or something like that. That woman had no idea the automotive center rest my life yesterday and when I tried to get back to them on the phone because we’re 20 miles away it said we gotta come there and they can’t go get my tires. They never asked me if I wanted my tires back. I feel like they took advantage of a woman, especially a black woman in the house because I didn’t know any better and hung up on Customer trying to get in touch with you for hours and hours is completely unprofessional and you should be ashamed of yourself !’

Aug 10, 2024 · Michelle Bradshaw

3 stars for a few reasons Pro: friendly staff, quick service Cons: no seating area if you have to wait on your car. Yes I know it’s Walmart so you could go shop or whatever but that’s only entertaining for so long. They don’t quite have their system figured out. I asked for tire rotation with my oil change and they were only able to do one without sending me to the complete back of the line for the other. In a pinch it’s great and fairly priced. But probably won’t go back again unless it’s just that, a pinch and need to get something done quick

Nov 02, 2023 · Sierra Walker (Sierra)

Waited fifteen minutes to get help from an employee with installing my new windshield wipers and to even be spoken to, only for them to refuse to help me and tell me they didn't have time for that. Also couldn't even get a price estimate for some tires. Won't be coming back to the tire center for help anymore.

Aug 17, 2024 · Kaylee Fitzgerald

Had an appointment for oil change not only did I have to find someone to wait on me but my car oil change was half way done. I knew my tires need air they weren’t checked. No vacuum of car no top off of fluid even though it said they did plus the oil warning light that needed reset wasn’t done. So basically nothing was checked or done at all. It was a half way done job for a top oil change of $54.88. Skip this walmart they don’t care if they do there job or not. Also waited 30 minutes to get someone to ring me up after it was done . Plus he gave me attitude because he had to wait on us Just Amazing Terrible WOW !!

Oct 29, 2023 · Christopher Benfield