Hawkins Auto Refinishing

Hawkins Auto Refinishing ico

(41 reviews)

Auto Repair StationsNorth CarolinaCaldwell CountyLenoirNuway Circle

Caldwell County . North Carolina

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Hawkins Auto Refinishing Introduce

Hawkins Auto Refinishing operates primarily under the umbrella of Hawkins Collision Center, a dedicated auto repair station with a strong focus on restoring vehicles to their pre-accident condition. With established locations in Danville, PA, and Sunbury, PA, Hawkins Collision Center serves as a comprehensive solution for drivers seeking high-quality bodywork, paint services, and overall vehicle restoration after collisions or other damage. As an auto repair station, their commitment extends beyond mere cosmetic fixes, delving into the structural integrity and functionality of the vehicle.

The environment at Hawkins Auto Refinishing, as part of Hawkins Collision Center, is designed to be professional and efficient, catering to the needs of individuals dealing with vehicle damage. While specific details on waiting areas or customer lounges aren't extensively detailed, the emphasis on hassle-free and negotiation-free car repairs suggests a customer-friendly atmosphere. Their streamlined process for written estimates and direct repair partnerships with major insurance companies like Geico, Nationwide, and The Hartford indicate an organized and transparent environment aimed at reducing customer stress during a challenging time. The operational areas, including paint booths and bodywork bays, would be equipped with specialized tools and technology necessary for high-quality refinishing and structural repairs, ensuring precision and safety.

Hawkins Auto Refinishing, through Hawkins Collision Center, offers a wide array of services that are integral to vehicle restoration and aesthetic repair. These services include:

  • Collision Repair: This is a core service, addressing damage ranging from minor fender benders to significant structural damage resulting from vehicle crashes. Their technicians are trained to handle complex repairs to restore the vehicle's safety and performance.

  • Paint and Refinishing Services: As indicated by "Auto Refinishing" in their name, they specialize in automotive paintwork. This includes color matching, blending, and applying high-quality finishes to ensure that repaired areas seamlessly integrate with the rest of the vehicle. They are committed to restoring the car back to its former glory, which speaks to the quality of their refinishing.

  • Paintless Dent Repair (PDR): For minor dents and dings that haven't damaged the paint, Hawkins provides PDR services. This technique allows skilled technicians to massage the metal back into its original shape, preserving the vehicle's original paintwork and often offering a quicker, more cost-effective solution.

  • Glass Replacement and Repair: They handle windshield, side window, and rear window replacements and repairs, essential for both vehicle aesthetics and driver visibility and safety.

  • Body Straightening and Frame Straightening: For vehicles that have sustained significant impact, they offer body and frame straightening services. This is critical for ensuring the vehicle's structural integrity and proper alignment after a collision.

  • 2 and 4 Wheel Alignment: After collision repairs, especially those involving suspension or steering components, wheel alignment is crucial for safe driving and tire longevity.

  • Inspections: While the type of inspections isn't specified, it likely includes post-repair inspections to ensure quality and safety, and potentially pre-purchase or diagnostic inspections related to collision damage.

  • Car Detailing: To complete the restoration process, they offer car detailing services, ensuring the vehicle looks its best upon return to the customer.

Several features distinguish Hawkins Auto Refinishing / Hawkins Collision Center within the auto repair industry. A significant feature is their team of auto mechanics who are trained and certified by GM (General Motors) to work on all makes and models, encompassing both domestic and foreign vehicles. This certification suggests a high level of expertise and adherence to manufacturer standards, ensuring quality repairs. Their commitment to using GM Original Equipment and OEM (Original Equipment Manufacturer) repair procedures for GM vehicles further reinforces their dedication to restoring vehicles to their original, pre-collision condition. A key assurance for customers is the lifetime warranty offered on all body repairs and paint and refinishing services. This warranty demonstrates their confidence in the quality of their workmanship and provides long-term peace of mind for clients. Furthermore, their direct partnerships with major insurance companies simplify the claims process for customers, offering a hassle-free experience. The focus on affordable and timely auto repairs, with a promise to return vehicles quickly and accurately, highlights their operational efficiency and consideration for customer convenience. They also provide written estimates, promoting transparency in pricing and services.

Regarding promotional information, Hawkins Auto Refinishing, as part of Hawkins Collision Center, often highlights its commitment to customer satisfaction and the value of its services. While specific, short-term promotional discounts or coupons might not be widely advertised as a constant offering, their established benefits serve as ongoing promotional points. The lifetime warranty on body repairs and paint is a significant promotional advantage, reassuring customers about the durability and quality of the work. Their partnerships with major insurance providers are also a strong promotional aspect, as it simplifies the often-complex post-accident process for customers. The emphasis on GM-certified technicians and the use of OEM parts for GM vehicles implicitly promotes their expertise and quality standards. For the most current and specific promotional offers, customers are encouraged to contact Hawkins Auto Refinishing / Hawkins Collision Center directly or visit their official website. Their communication emphasizes professionalism and a dedication to getting customers back on the road safely and efficiently.

Hawkins Auto Refinishing Photos

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Hawkins Auto Refinishing Location

Hawkins Auto Refinishing Customer Reviews

I’ll just say that you’re looking at 2 weeks at the least here. While yes they do good work, this isn’t the place to go unless you have more than one vehicle or rental coverage.

Dec 31, 2024 · Shana Oakley

I took my car in to get the fuel door fixed. 40 minutes before closing on the day I dropped my car off, I called to confirm it would be ready for pick up. This is when they decided to tell me my car would need to be kept for another day. It wasn’t until they called for my car to be picked up that they told me the added labor for an additional part would double the cost of what I was quoted. With the lack of communication, keeping my car longer than what they told me, and the final price doubling without them letting me know was honestly not worth the $300+ that it cost me to replace a cable and pin. I do not recommend this business whatsoever.

Aug 06, 2024 · k mam

OMG, YOU WILL BE TREATED WITH SUCH GREAT CUSTOM SERVICE! They are a wonderful Auto Body place, Kelly is AWESOME! They are just a body shop I would always take my vehicle too. Don't hesitate to take your car there. U won't go wrong. I PROMISE.

Jul 19, 2023 · Michelle Mcelroy

Dropped a truck off October 6th with an appointment set for November 15th. Made multiple calls to check on progress and was told each time that I called they had 1 in front of me. Picked up truck on January 3rd with no work done and ZERO communication from body shop without me calling. As a business owner myself, it’s sad to see other businesses operate like this.

Jan 03, 2024 · Jeremy N

I agree with all the others, don't take your vechile here if you expect it back within a month or 6 weeks. The dates and reason will change. No communication if you don't call. Seem to use the same excuse, when necessary. Second time using them after, been given the running the first time. Thought this time would be different but worse. Don't like downing anyone's business but they don't seem to mind the service they provide. Opinion based on facts.

Jan 18, 2024 · Kenny Dula