Walmart Auto Care Centers

Worth spending the extra money to get quality customer service elsewhere. I made an appointment for 2 new tires, purchased ahead of time. Took them 2 hours to get two tires on. My vehicle sat on the lift for over an hour. I watched the guys smokin and jokin with each other, the service manager unloading random in-store products that had nothing to do with the auto center and they left people waiting at the counter for 10-15 minutes at a time, I had to ask one service member to remind the other one that my vehicle wasn't completed yet to get them to go back and finish it. Honestly one of the worst service experiences I've ever had. will not be coming back.

Jan 01, 2025 · joshua johnson

The don't do Fiat 500 oil changes-but I didnt find this out until I was in line for the oil change. The site let me set up the appointment, and so I set aside time to make that appointment. The service guy was nice, this is not an issue with the shop. The online interface failed though. Walmart keeps texting me to ask for a new appointment because "sorry we missed you".

Nov 25, 2024 · Brian C

Went here for the first time and had no problems checking in and saw a few cars ahead of me. Though I waited 2.5 hours to finally get it back. I asked them for any updates and they couldn’t find my paper work. When I asked for an explanation they only said “sorry for the wait”. Never got the text that my car was ready either. Never coming back.

Sep 09, 2024 · Andrea Tostado

Worst place to get Auto Service, I got a hole in one of my tires, It's under hazard warranty, I asked the attendant if they could fix it for me and came back with a responce,, We don't have the time. We are booked all day, So he starts reading off the appointments and reads; Appt at 8am-9am-10am Etc, So that means they can only do one car an hour 🤔 Weater, it's one tire or two or even four,,,, 1 car an hour 😡 Someone is loosing lots of money by turning people away, By the way, There was no car in the station

Sep 12, 2024 · Art Velazquez

I was just refused service by Murrieta Walmart lube for tires and oil even tho they never asked why I was there! I have a screw in my tire. A simple fix for a woman who drives 80miles a day for work!!! Her explanation was we are short staffed and people called in sick! I went there specifically because Google states they are open to 7pm. I went well out of my way to do so. This is very disappointing service! The staff are present and lanes are open in my pictures and they are clearly open and helping other customers. Terrible service!

Jul 25, 2021 · Michelle M

Bought tires online. Booked appointment for install and pickup. Waited over an hour for them to tell me they can't install tires on rims over 20inches. Then after asking for a manager they said they don't want to scratch them. This is the second time this week they wasted my time trying to get tires from them. Do yourself a favor for somewhere else for any tire service.

Apr 01, 2025 · Elia Abu-Joudeh

Horrible service I’m getting 2 tires came in yesterday waited 2 hours rescheduled today something guy finally took my tires off now he’s wondering around several people waiting worst go elsewhere!!!!!!!!!

Apr 24, 2025 · Lann Ringling