Walmart Auto Care Centers

I recently went to the Walmart tire shop after my mom’s tire popped on Highway 76. I arrived at the store at 6:20 PM with the popped tire in my trunk and the rim ready for them to mount the new tire. They had the correct tire size in stock, but to my surprise, they told me they couldn’t do it—even though they close at 7 PM. I was confused and frustrated because everything they needed was ready: the tire, the rim, and enough time to complete the job. There was no clear explanation as to why they couldn’t help. This experience left me disappointed, as I expected better service, especially during an urgent situation like this. If the tire shop has policies or time restrictions for mounting tires, it would be helpful to communicate them clearly to avoid confusion in the future. Luckily I was able to make it to Firestone with only 10 minutes to spare, and they were able to do the job in minutes. Walmart please hire better employees who want to work. Instead of employees who just wanna sit around til 7 and collect a check. Moving forward I will be taking my business anywhere, but Walmart auto care centers.

Dec 03, 2024 · Antonio A

I had ordered a set of Yokohama tires for me truck, scheduled an installation date and time for the following week, and was notified 30-something minutes before the appointment (7 a.m.) that the tires were delayed. Shortly after I received another email saying the order was outright canceled. When I called the Walmart auto care center the representative seemed clueless as I described my situation. When I asked if I would be receiving a refund and if she could check on that, I was told "well, you'll have to try and get a refund,"; what a non-answer. This isn't the first time we've struggled to get auto care at Walmart, but it will definitely be the last.

Feb 19, 2025 · Dustin Jones

Do not go there if you like your car. When I picked up my car there was no oil in the engine. They drained the oil and forgot to put new oil. If I did not realize and came back for them to fix their mistake before leaving for highway my engine would be totaled right now.

Feb 05, 2025 · Efe Kıvılcım

For routine maintenance the shop is all good. Batteries, oil changes, tires, etc. All good. FYI, most people don't realize that car batteries are only produced by a few companies. At least for my car, Walmart sells the battery at half the price of other auto retailers, and they are the SAME battery just with a different label. One thing to note, wait times can be longer than expected when I've been there. Plan to drop your car off and pick it up later on in the day if you aren't in a rush.

Sep 26, 2024 · Ben Faubion

I went in to Walmart to get tires which is normally a good experience. The TPMS worked when I came and when I left. A few days later, the TPMS stopped working. The car is 12 years old so I don’t blame them for this. It’s low mileage Cadillac and the TPMS is probably due for a change. The problem is that I called and explained this and I was told that I had to walk in because their is no appointment to check there work and change the TPMS if necessary. Once I get there, I pull up in the tire lane and watch the long line of lube customers get checked in. I was observant of my place to keep it fair. Then people that came in after me started getting checked in before me. I politely asked the guy what’s going on and then he checked me in next. The first thing he says is why didn’t you make an appointment for this. I explained that I tried and he say I should have gotten a name because that was wrong. After waiting three hours, the tech says I have a potential double programming issue but the machine says that I should drive it for 20 minutes to fix it. The tech says you have to make an appointment if that doesn’t work to replace the tpms. I knew that the fix was crazy and unrealistic so I made the appointment that day. Now I am back days later on my weekend and they says the “TPMS” guy doesn’t come in until 0900, an hour after my appointment. It’s 0930 and my car is still parked outside with no hope of being repaired. Now the guy says the TPMS guy is not scheduled for today. This is a huge waste of time. Now, it is suggested that I go to another Walmart that’s not as busy. Someone needs talent management and personnel management skills. The capabilities should align with the appointments even if people call in.

Jun 22, 2024 · Agulair Alsburry

Everytime I have had great service.. only there is a shortage of help ... Only a few times it was difficult to get immediate help... But you know everyone was busy., Great value and a few moments is ok.. great prices on tires and batteries with warranties.... Check out the wiper blades.. half price of your Auto parts store.. ... Who wouldn't want to shop for your car here...

Feb 23, 2025 · William Flack

The customer service at this location is by far the worst of any Walmart Auto center that I have ever used. The unprofessional attitude of all the employees working in this department is beyond compare. This is the last time I will frequent this location and will go out of my way to avoid coming here again.

Mar 29, 2025 · Norman Bennett