Walmart Auto Care Centers

Save yourself the time and headache… cancelled my service the day of, so I rescheduled for a week later. I waited two hours and no one even acknowledged me or my wait time or what was taking so long to do a simple oil change. Went to take 5 auto and right in and out. Wow. I will never waste my time or money with Walmart auto ever again. There is some serious customer service issues in this department.

Dec 08, 2024 · Cheyenne Wilkes

I was refused service by the lady at the desk due to there being snow packed in my tires and not being able to balance them properly. Asked an employee moving another customers car if they were doing tire rotations and balancing and he said yes. I explained I was just refused service and he said that didn't sound right and to talk to the service manager. Service manager told me no as well, then I asked if he could at least look at the tires to see they are not full of snow and he got rude with me and said you know what whatever we will do it and they will be messed up. He stormed to the desk and told the lady to ringe up for a rotation and balance. I decided to takey business somewhere else.

Feb 05, 2022 · Austin Gildehaus

Baught tires through Walmart and went to have them put on, and they didn't do it bc the smelled gas. They didn't notify me either. Found out after waiting for 3 hours. Then I go have the gas leak fixed at a shop and bring it back in and they did the same thing again. Refused to put the tires on and did not tell me. My car is no longer leaking gas. It was a small leak and I had it fixed. I wish I never would have bought tires through Walmart because now I have to spend so much money getting them out on because I baught them through Walmart and not the shop putting them on. The shop said Walmart never wants to do their jobs and they get business through them all the time

Dec 22, 2023 · David Shaffer

Had tires installed on my vehicle. Good selection and fast shipping. Installed no problem. Unfortunately, they failed at backing up the tire warranty I paid extra for. Service for repairs are very slow and not very knowledgeable. Couldn't repair the puncture and "couldn't get the tire" for warranty replacement. Told me to go to Mansfield. Awesome. Thanks.

Jan 23, 2024 · Chet Fetszer

Had a nail in my tire. Dropped off the car. When the flat could not be repaired they called me first to approve a new tire purchase before doing so. Communication is key and I appreciate them keeping me in the loop before performing any work on my vehicle I did not specifically ask for. It was a Sunday afternoon and I only had to wait an hour or so for the job to be completed. I will consider WalMart first the next time I need tire work done on my vehicle.

Nov 17, 2022 · Chris Purcell