O'Reilly Auto Parts

O'Reilly Auto Parts, located at 927 E Main St, Ashland, OH 44805, USA, functions as a prominent establishment within the "Auto Repair Stations" platform category, primarily by supplying a vast inventory of automotive parts, tools, and accessories. While not a traditional service garage where extensive mechanical repairs are performed, it plays a crucial role in the automotive ecosystem by empowering both DIY mechanics and professional repair shops with the necessary components and some valuable in-store services. They can be reached via phone at (419) 207-0620 or +1 419-207-0620.

The environment at O'Reilly Auto Parts is characteristic of a well-organized retail auto parts store. Customers can expect a brightly lit, spacious interior with shelves meticulously stocked with an extensive array of automotive products. The store is designed for easy navigation, allowing customers to locate specific parts or browse different categories, such as engine components, brakes, suspension parts, electrical systems, filters, fluids, and accessories. There is typically a counter where staff members, often referred to as "parts professionals," assist customers with their needs, look up parts using sophisticated cataloging systems, and process transactions. The atmosphere is generally bustling, reflecting its role as a key supplier for automotive enthusiasts and professionals. The store's location at 927 East Main Street, next to Dollar General, suggests convenient accessibility and ample parking for customers.

O'Reilly Auto Parts provides an extensive range of services and goods, making it a comprehensive resource for automotive needs:

• Automotive Parts Sales: Their core offering is a vast selection of replacement parts for virtually all makes and models of cars, trucks, SUVs, and even powersport vehicles. This includes everything from essential engine components like alternators, starters, and spark plugs, to brake parts (pads, rotors), suspension components (shocks, struts), and various filters (oil, air, cabin, fuel).
• Accessories and Tools: Beyond replacement parts, they stock a wide array of automotive accessories such as car seat covers, floor mats, car care products, cleaning supplies, and various performance upgrades. They also offer an extensive selection of tools, ranging from basic hand tools to specialized diagnostic equipment for complex repairs.
• Free Battery Testing and Charging: O'Reilly Auto Parts offers complimentary battery testing for most vehicle types, including cars, trucks, SUVs, commercial vehicles, and powersport batteries. They can test batteries both in and out of the vehicle and even offer in-store charging if needed. This service helps customers determine if their battery needs replacement or a simple recharge.
• Free Check Engine Light Testing: Using O'Reilly VeriScan® OBD-II readers, their parts professionals can scan and read check engine light codes for free on 1996 and newer passenger vehicles. This service provides a report of codes and potential fixes, aiding customers in diagnosing vehicle issues and finding the necessary parts or recommending local service centers for more complex repairs.
• Used Oil & Battery Recycling: Committed to environmental responsibility, O'Reilly Auto Parts provides free recycling services for used motor oil, transmission fluid, gear oil, oil filters, and various types of dead batteries (automotive, marine, lawn care, household, motorcycle). This allows customers to safely dispose of these materials.
• Headlight & Wiper Blade Installation: With the purchase of headlight bulbs, taillight bulbs, other exterior bulbs, or wiper blades, O'Reilly Auto Parts often offers free installation services on many vehicles, though availability may vary based on vehicle type.
• Loaner Tool Program: This popular program allows customers to rent specialized tools needed for specific diagnostics and repairs by paying a refundable deposit. This is a significant benefit for DIY mechanics, saving them the cost of purchasing expensive tools for one-time jobs.
• Brake Drum & Rotor Resurfacing: Many O'Reilly locations, including the Ashland store, offer in-store brake drum and rotor resurfacing services. This helps in achieving a complete brake repair, and staff can assist in determining if resurfacing is a safe option or if replacement parts are needed.
• Custom-Built Hydraulic Hoses: Some locations, like the Mansfield store mentioned as nearby, also offer custom-built hydraulic hoses, indicating a broader range of specialized services that might be available or accessible through their network.

The key features of O'Reilly Auto Parts lie in its extensive inventory, knowledgeable staff, and a suite of complimentary services. The vast product selection ensures that customers can usually find the parts they need without delay, reducing downtime for repairs. The "parts professionals" are trained to be helpful and provide assistance, as highlighted by a positive customer review praising their politeness, professionalism, and helpfulness. Their ability to scan check engine lights and offer insights into potential fixes directly benefits customers who prefer to tackle repairs themselves or want to be informed before visiting a mechanic. The Loaner Tool Program is a particularly strong feature, making automotive repairs more accessible and affordable for the general public. Additionally, the commitment to recycling used automotive fluids and batteries demonstrates a corporate responsibility that appeals to environmentally conscious consumers.

Promotional information from O'Reilly Auto Parts is often multifaceted, including:

• Current Sale Ads: They regularly publish flyers or digital ads showcasing discounted items across various product categories, from motor oil and filters to brakes and batteries.
• Coupons & Promotions: These can be found on their website or in-store, offering percentages off total purchases, specific product discounts, or rebates on certain brands. Examples include seasonal sales (e.g., Memorial Day offers) or category-specific discounts (e.g., brake pad and rotor bundles).
• O'Rewards Loyalty Program: Customers can earn points on purchases, which can then be redeemed for discounts or other benefits, encouraging repeat business.
• Rebate Center: O'Reilly frequently participates in manufacturer rebates for specific products, allowing customers to save money after purchase. Examples include gift card rebates with the purchase of certain A/C refrigerants or powersport batteries.
• "Buy Now, Pay Later" Options: Services like Klarna are available for online purchases, offering flexible payment solutions.
• Free In-Store Services: As mentioned, services like battery testing, check engine light reading, and wiper blade/headlight bulb installation are provided at no charge with purchase, acting as strong incentives.
• Military Discount: O'Reilly Auto Parts typically offers a 10% discount off retail price for most items to active duty and reserve military members, retired service members, veterans, and their immediate family members with valid ID, as an in-store only offer.

While one customer review highlights positive experiences with "polite, professional and very helpful" service, another review indicates potential inconsistencies, describing an unpleasant interaction regarding oil recycling. This suggests that while O'Reilly Auto Parts strives for excellent customer service and offers valuable resources, individual experiences can vary. However, the comprehensive nature of their inventory and the availability of numerous free and affordable in-store services position O'Reilly Auto Parts at 927 E Main St in Ashland, OH, as a vital resource for anyone looking to maintain or repair their vehicle.