VIP Tires & Service

Auto Repair StationsMaineAndroscoggin CountyAuburnCenter Street
Androscoggin County . Maine
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- Overview
- Intro
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- Location
- Reviews
- +1 207-783-8561
- www.vipauto.com
- 128 A Center St, Auburn, ME 04210, USA
Operating Hours
VIP Tires & Service Introduce
Welcome to VIP Tires & Service, a comprehensive auto parts store and service center located at 128 A Center St, Auburn, ME 04210, USA. Operating within the Auto Repair Stations category, VIP Tires & Service offers a wide array of services and products to cater to all your vehicle needs. You can reach their friendly team at (207) 783-8561 or via mobile at +1 207-783-8561 for inquiries, appointments, or to learn more about how they can assist you. Based on the consistent positive feedback from their customers, VIP Tires & Service has established itself as a reliable and trustworthy automotive partner in the Auburn community.
While specific details about the physical environment of the Auburn location are not explicitly mentioned, the customer reviews provide insights into the atmosphere and professionalism you can expect. The recurring themes of a "friendly, courteous, and considerate" service staff suggest a welcoming and customer-focused environment from the moment you interact with them, whether on the phone or in person. Customers appreciate the time taken by the staff to explain services and findings clearly, indicating a transparent and communicative approach. The fact that technicians are willing to come out of the shop to explain their work directly to customers further suggests an open and trustworthy environment where customer understanding and comfort are prioritized.
As a multifaceted auto repair station, VIP Tires & Service offers a comprehensive range of services to ensure your vehicle operates safely and efficiently. True to its name, tires are a significant part of their offerings, likely including a variety of brands and types to suit different vehicles and driving needs. Beyond tires, their services extend to complete vehicle care, encompassing routine maintenance such as oil changes, tire rotations, wheel alignments, and fluid checks. They also handle more complex repairs, including brake service, engine diagnostics, transmission repairs, exhaust system work, and electrical system troubleshooting. The reviews highlight their commitment to thorough diagnostics, ensuring that repairs are necessary and accurately address the underlying issues, as evidenced by their willingness to investigate potential oil leaks meticulously rather than proceeding with a costly repair without full certainty.
Several key features consistently emerge from the customer testimonials, painting a clear picture of what sets VIP Tires & Service apart. Trustworthiness is a paramount feature, with one long-term customer stating they "never have to worry if I'm being taken advantage of and being told I need something done that's not necessary." This speaks volumes about the integrity and ethical standards of the service provided. Another significant feature is the exceptional customer service, characterized by a welcoming and professional staff who take the time to understand customer needs and explain options clearly. The efficiency of the service and the knowledge of the technicians are also highlighted, instilling confidence in the quality of the work performed. The proactive communication about the progress of the vehicle service further enhances the positive customer experience.
The commitment to thorough diagnostics is another notable feature. Instead of immediately proceeding with potentially expensive repairs, the team at VIP Tires & Service prioritizes accurate identification of the problem, even if it requires additional investigation. This approach demonstrates a dedication to providing the right solutions and preventing unnecessary costs for the customer. The willingness of the technicians to explain their findings directly to customers fosters transparency and builds trust, empowering customers with a better understanding of their vehicle's condition and the required repairs.
While the provided information does not include specific promotional details, auto repair and tire service centers often offer various promotions throughout the year. These might include discounts on tire purchases, seasonal service specials (such as for winter or summer maintenance), rebates on specific tire brands, or package deals on services like oil changes and tire rotations. To learn about any current promotions at the VIP Tires & Service location in Auburn, Maine, it is recommended to contact them directly via phone or visit their store. They may also have information about ongoing specials on their website or through local advertising.
In conclusion, VIP Tires & Service in Auburn, Maine, stands out as a trusted and reliable auto parts store and service center within the Auto Repair Stations category. Their commitment to friendly, courteous, and considerate service, coupled with their knowledgeable technicians and thorough diagnostic approach, has earned them high praise from their customers. Whether you need new tires, routine maintenance, or more complex auto repairs, VIP Tires & Service appears to be a go-to destination for local users seeking dependable and transparent vehicle care. The emphasis on building trust and ensuring customer understanding makes them a valuable automotive partner in the Auburn community. We encourage you to experience their exceptional service firsthand by contacting them or visiting their location at 128 A Center St.
VIP Tires & Service Photos
VIP Tires & Service Location
VIP Tires & Service Customer Reviews
I've trusted VIP with all of my vehicle care for over a decade. The Service staff are all friendly, courteous, and considerate--from phone calls and front end to the Techs working on the vehicles and coming out of the shop to explain what they're seeing and doing--I never have to worry if I'm being taken advantage of and being told I need something done that's not necessary. This visit, instead of just moving forward with a costly repair, they're taking the time for additional diagnostics to ensure the appropriate repairs are completed, being certain there is truly an oil leak, pinpointing where it is, and that it's not just spillage from oil changes. They're the best! VIP is my go-to!
May 21, 2025 · Kristen Citrano
I recently had the pleasure of visiting VIP Tires and Service, and I couldn't be more impressed! From the moment I walked in, the staff was welcoming and professional. They took the time to understand my needs, explained all available options clearly, and helped me make an informed decision about my vehicle service. The service was quick and efficient, and I was kept informed about the progress of my car. The technicians were knowledgeable, and I felt confident in their expertise. My car was ready earlier than expected. The overall customer service experience was top-notch, and I’ll definitely be coming back for all my tire and service needs. Highly recommend VIP Tires and Service for anyone looking for reliable, friendly, and professional service!
Mar 12, 2025 · Paul Blanchard
Had a slow like in one of my tires that I bought several years ago at VIP. Brought it into the Auburn location and they found a small nail. Given the location of the nail, they said they could not fix it and I needed four new tires given the make of my car (only 25k miles on 65k tires). They didn't have any similar tires in stock so I rescheduled. When they installed the new tires I informed them that with the last install, they did not balance the tires appropriately and I had to have them re-balanced. They assured me I would not have the same problem this time. I asked again when I picked up the car and they said they were "perfectly" balanced. First time on the highway I noticed a vibration in the rear wheels. Stopped into VIP and told them about it. They said it was probably something in the tire or a bad tire. Had to schedule another appointment. Waited over two hours for the car and found out that the tires were out of balance. No apology or anything. Poor quality and poor service.
May 21, 2025 · Frank Stearns
Got me in quick for a tire rotation. The girl who answered the phone was helpful and sweet. Inexpensive and thorough. They did a full check on my car and were super helpful in giving me input and addressing issues I was having. Made me feel comfortable and empowered as a female in the way the male workers talked to me, not something I have found at other places. Thanks for the quick quality work and getting me safely back ok the road! Would highly recommend!
May 04, 2025 · Lidie Gorupić
The service was the best I had ever had at VIP. I had called to get an inspection sticker and they got me in right away. I needed my brakes done and my front plate put on. They took car of it right away. My mechanic was friendly and very helpful. I think his name was Dan. The staff at the front desk, I think his name was Chris, was very helpful and friendly also, they offered coffee or water and let me know there was a tv to watch while I waited. My was done alot quicker than I expected. I appreciated the great service
Mar 20, 2025 · Manuella Dionisio
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