Victor Auto Collision Inc.

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 718-837-8877
- 1765 84th St, Brooklyn, NY 11214, USA
Operating Hours
Victor Auto Collision Inc. Introduce
For drivers in Brooklyn, NY, facing the unexpected stress of a fender bender, a sudden tire issue, or simply needing reliable auto maintenance, finding a trustworthy and efficient repair center is paramount. Victor Auto Collision Inc., situated at 1765 84th St, Brooklyn, NY 11214, USA, stands out as a highly regarded establishment within the "Auto Repair Stations" platform category. This shop has garnered significant positive feedback for its ability to handle both cosmetic collision repairs and general vehicle issues with professionalism and speed, often turning potentially stressful situations into surprisingly positive experiences for its clientele.
The primary services offered by Victor Auto Collision Inc. extend across a comprehensive range of automotive needs. As their name suggests, collision repair is a core specialization. This includes addressing damages from fender benders to more significant impacts, aiming to restore vehicles to their pre-accident condition. The reviews highlight their capability in fixing body damage, such as dents on doors and scratches, effectively making cars look "brand new." Beyond collision-specific work, they also provide general auto repair and maintenance. A particularly compelling testimonial describes a critical situation involving a "screeching sound" and a "broken piece of the inside of the tire" while a family was en route to JFK airport for a vacation. Victor Auto Collision Inc. was able to quickly diagnose and fix this urgent tire issue, allowing the family to continue their journey. This demonstrates their capacity to handle unforeseen mechanical failures and provide timely solutions, likely encompassing tire replacement, repair, and related services.
The environment of Victor Auto Collision Inc. appears to be one of efficiency and customer focus. While a detailed description of the physical space (like waiting areas or specific bays) isn't explicitly provided, the customer experiences imply a well-organized operation. The "drive-in drop-off service" mentioned for auto body work suggests a streamlined process designed for customer convenience. The positive interactions with staff members, such as "Tahiri in the lobby" being "very pleasant and helpful," indicate a welcoming and supportive atmosphere in the customer-facing areas. For an auto body shop, an efficient workflow is crucial to facilitate quick repairs, and the feedback on fast turnaround times points to an environment optimized for getting vehicles in and out promptly. The ability to accommodate emergency repairs for travelers suggests a level of preparedness and operational flexibility.
Several key features distinguish Victor Auto Collision Inc. in the competitive Brooklyn auto repair landscape. Foremost among these is their remarkable speed and efficiency. Customers repeatedly praise the quick turnaround, with one stating their car was "quickly fixed... within the same week," which was especially valuable during a vacation. Another highlighted their ability to "fix it in time" during an urgent pre-airport emergency, emphasizing their commitment to timely service. Coupled with speed, their competitive and fair pricing is a significant advantage. The customer who received tire replacement during their emergency noted "how low the price was for the replacement," indicating that efficiency does not come at an exorbitant cost. This combination of speed and affordability makes them a highly attractive option for various repair needs.
Furthermore, the professionalism and helpfulness of their staff are consistently lauded as a defining feature. Terms like "very pleasant and helpful," "very nice and cooperative," and "deeply appreciate their help" underscore a strong customer service ethic. This human element is critical, especially when customers are dealing with the stress of vehicle damage or unexpected breakdowns. The staff's willingness to go "behind grateful of the time they put into fixing the car" suggests a dedication that goes beyond mere transaction, fostering trust and appreciation. Their ability to handle specific part identification, as noted in the tire incident ("finding that specific broken piece"), speaks to their diagnostic capabilities and thoroughness.
From a promotional information standpoint, Victor Auto Collision Inc. benefits immensely from powerful word-of-mouth and genuine customer endorsements. The phrase "I would definitely be recommending this place to my family" is a strong testament to their positive impact. The narrative of saving a family's vacation due to a rapid and affordable tire fix serves as an incredibly compelling promotional story, highlighting their reliability in crisis situations. While specific discounts or seasonal offers are not provided in the reviews, the overall message of "great experience," "low price," and "very nice and cooperative workers" acts as a powerful advertisement for their services. Their ability to restore a vehicle to a "brand new" look after a collision, combined with their prompt attention to mechanical emergencies, offers a clear value proposition to local users. The convenience of their location at 1765 84th St, Brooklyn, NY 11214, USA, and accessibility via phone at (718) 837-8877 or +1 718-837-8877 further streamlines the customer experience, making them a readily available and highly recommended choice for auto body work and general car repairs in Brooklyn.
Victor Auto Collision Inc. Photos
Victor Auto Collision Inc. Location
Victor Auto Collision Inc. Customer Reviews
I recently had a great experience at a California auto body shop after getting into a minor fender bender while visiting family from Jersey. The shop quickly fixed my car within the same week, which was especially convenient since I was on vacation. I also appreciated the hassle-free drive-in drop-off service. Tahiri, who helped me in the lobby, was very pleasant and helpful. I would definitely be recommending this place to my family.
Mar 06, 2025 · Leslyan Gonzalez
My family was on our way to the JFK airport for a must need vacation when the tire made a screeching sound. The piece of the inside of the tire broke off, in a stroke of luck we found their shop that’s wasn’t closed and they were able to fix it in time. We deeply appreciate their help and how low the price was for the replacement! The workers were all very nice and cooperative for finding that specific broken piece! We are behind grateful of the time they put into fixing the car!
Oct 08, 2024 · Evelyn H
I would give a zero star rating if possible. This review is a WARNING for anyone considering coming to this place for vehicle service. Issue #1, this is not a honest business. I had my car's window fixed here recently. When I arrived, they asked about the issue and then said they could fix it immediately and provided a cheap quote. After I dropped off the car and made a deposit, the car ended up taking three days to fix and the price went up hundreds. The lady who called me to tell me about the new price quote was not even saying the same thing as the person I met (his first name is Ming whom looked like the owner), she said a lower price for the parts and a higher price for labor, however Ming told me a higher price for the parts and lower price for the labor, this tells me that they are definitely playing with the price to rip off innocent customers. Issue #2, when I came back after service was completed, I noticed my car window tint had a few long scratches on it, it was on the window that had the service done. I brought this issue to them, and you know what, they straightly denied they were responsible for those scratches. They lied that the scratches was already there when the car came in. That was straight out a big lie because it's the driver side window, there's no way I would not notice the multiple long scratches on the window if they were there before. These were new tints I just put on the windows a week ago. Only if I had taken pictures of the car before dropping off, I would have been able to prove to their face that they made those scratches! In summary, I had my window fixed for a higher price than the initial offer and with damage to my new window tint. This is a business with dishonesty, they made the service sound like quick and cheap in order to seal the deal, then they raise the price later. They are not responsible for any damage to your car (they have a disclaimer sign for this "proudly" hanging on the ceiling to make them feel better about not being liable for any damage to customer's car). Worst part is, they lie about the condition of your car in order to avoid any responsibility for damages to your car. Stay away from this business. I endorse my review, my last name is Gao, I had my car's window fixed here on 9/25/2019 and got charged $380 for a single window's power motor replacement.
Jun 20, 2020 · Yongfeng Gao
I have no idea, how I got damaged by my front bumper. I was so upset about it .i really care about my car, so I have been doing a lot of research. so I finally gave a shot Victor Auto Collision. The first impression when I walk in the shop, they really know how to take care of their customers. After I show them what happens to my front bumper. they even were able to put a rush on the parts. they needed to be ordered so I can get my car in time. when I picked up the car it was cleaned on the outside and the INSIDE, they did a very very good job. Excellent service! Highly recommended!--
Aug 26, 2020 · Kam Hong Tai
Very punctual! The boss and car repair workers are very nice. The level of repairing the car is high, and they check the car very carefully. the price is relatively reasonable. This car repair shop is worth my recommendation!
Jul 24, 2020 · Vicki Ceng
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