iDeal Auto Body Services of Bensonhurst

iDeal Auto Body Services of Bensonhurst ico

(62 reviews)

Auto Repair StationsNew YorkKings CountyBath Beach18th Avenue

Kings County . New York

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  • Reviews
  • +1 718-885-4442
  • idealautobodybensonhurst.com
  • 8699 18th Ave, Brooklyn, NY 11214, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

iDeal Auto Body Services of Bensonhurst Introduce

For residents of Bensonhurst and the wider Brooklyn area in need of exceptional auto body repair services, iDeal Auto Body Services of Bensonhurst, located at 8699 18th Ave, Brooklyn, NY 11214, USA, stands out as a highly recommended establishment within the Auto Repair Stations category. Specializing in collision repair and auto body work, iDeal Auto Body Services has garnered significant praise from its customers for their quality of work, efficient service, and outstanding customer care, particularly highlighting the exceptional support provided by Carmen.

Based on customer testimonials, the environment at iDeal Auto Body Services is noteworthy. One reviewer specifically describes the shop as "clean and bright," suggesting a professional and well-maintained facility. This can contribute significantly to a positive customer experience, instilling confidence in the care and attention given to their vehicles. A clean and organized environment often reflects a commitment to quality and precision in their work.

The services offered at iDeal Auto Body Services appear to be comprehensive, addressing a range of auto body repair needs. One customer had a "minor dent on a quarter panel" repaired, and they reported that the "repairs were perfect and completed quickly." This indicates a proficiency in handling both small and potentially larger bodywork issues with a focus on quality and efficiency. The fact that the repair was completed quickly is a significant advantage for customers seeking to minimize their vehicle's downtime.

A standout feature of iDeal Auto Body Services, repeatedly praised by customers, is the exceptional customer service provided, particularly by a staff member named Carmen. Reviews highlight her helpfulness, her ability to explain everything in detail, and her fluency in multiple languages. This multilingual capability can be a significant benefit for the diverse community in Brooklyn, ensuring clear and effective communication for all customers. Carmen's proactive approach in handling insurance matters is also a major advantage. Customers have noted that "they also handle everything that has to do with insurance" and that Carmen "took care of pretty much everything from reassuring me everything was going to be okay and handling all comms with the other parties insurance." This comprehensive support in navigating the often-complex process of insurance claims can significantly reduce stress and burden for customers involved in accidents.

Furthermore, Carmen is described as "a delight to deal with" and "super patient," especially with customers who may be new to the accident repair process. Her reassuring and patient demeanor can provide much-needed comfort and guidance during a stressful time. This focus on empathetic and supportive customer interaction sets iDeal Auto Body Services apart.

Another significant feature mentioned by a customer is the "life time warranty on a few thing was deff a plus in terms of repairs they did." Offering a lifetime warranty on certain repairs demonstrates a strong commitment to the quality and durability of their work, providing customers with long-term peace of mind and confidence in the services they receive. This is a valuable feature that distinguishes iDeal Auto Body Services from other auto body shops.

While specific promotional information is not explicitly detailed in the provided reviews, the positive testimonials themselves act as a powerful form of endorsement. The high levels of customer satisfaction, the praise for Carmen's exceptional service, the quality and speed of repairs, and the offering of a lifetime warranty on some services all serve as compelling reasons for local users to choose iDeal Auto Body Services. The repeated recommendations, such as "Overall would recommend" and "I would 100/10 reco this place to others," further reinforce their positive reputation within the community.

The repeated positive experiences and strong recommendations suggest that iDeal Auto Body Services of Bensonhurst prioritizes customer satisfaction and delivers high-quality auto body repairs. Their clean environment, efficient service, comprehensive insurance handling, multilingual staff, and the added benefit of a lifetime warranty on select repairs make them a desirable choice for auto body needs in Brooklyn.

In conclusion, iDeal Auto Body Services of Bensonhurst offers a compelling package for local residents seeking auto body repairs. Their commitment to perfect repairs, quick turnaround times, exceptional customer service provided by Carmen, and the valuable addition of insurance claim handling and a lifetime warranty on certain services make them a trusted and highly recommended auto repair station in the Bensonhurst area of Brooklyn.

For inquiries or to schedule an appointment, you can contact iDeal Auto Body Services of Bensonhurst at (718) 885-4442 or their mobile number +1 718-885-4442. Their convenient location at 8699 18th Ave makes them easily accessible. Experience the high-quality service and customer care that have earned them such positive feedback from the community.

iDeal Auto Body Services of Bensonhurst Photos

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iDeal Auto Body Services of Bensonhurst Location

iDeal Auto Body Services of Bensonhurst Customer Reviews

Had repairs done for a minor dent on a quarter panel. Repairs were perfect and completed quickly. Spoke to Carmen over the phone and in person. She is a delight to deal with and also explains everything in detail. She is fluent in many languages as well. They also handle everything that has to do with insurance. The shop is clean and bright. Overall would recommend.

Jan 10, 2025 · Kevin Eng

Got into my first rear-end accident(they were at fault). After the accident, Carmen took care of pretty much everything from reassuring me everything was going to be okay and handling all comms with the other parties insurance. Also answered all my questions and being super patient with me which i really appreciated. I would have been stressed to the bones if I had to deal with work and insurance 🙃. Very happy with the repairs aswell took ~2 weeks and looks brand new. I would 100/10 reco this place to others. Life time warranty on a few thing was deff a plus in terms of repairs they did. Will likely be back with any other repairs. I swear I'm not glazing to glaze

Apr 03, 2025 · Andy Lin

I took my car here to repair my front bumper and I have to say everyone was amazing Carmen and the entire staff were professional, respectful and nice. They repaired my car quickly and it looked brand new. Carmen would send me updates regularly on the process of the repair. The office is clean and inviting. I definitely recommend this place. I had a great experience.

Mar 28, 2025 · Yajaira Pocchia

Highly recommended this place if you are looking for a body shop. I came here to repair my car, they did a great job fixing it. Carmen and her team was amazing, they made the process was very smooth and easy for me. Carmen always keeping me update with everything, she got a car rental for me while I was waiting for the car to be fixed! Overall, great customer service and very skillful with what they doing.

Apr 17, 2025 · Jianping LI

I had an amazing experience at IDeal Auto Services in Brooklyn. They were incredibly efficient and straight to the point. Carmen and Michael went above and beyond to assist me, answering all my questions and keeping me updated every step of the way through their convenient text service. Thanks to their excellent communication and professionalism, the entire process was seamless, and my car turned out perfect. I couldn’t have asked for a better or smoother experience.

Mar 20, 2025 · Aaliyah Sanchez