Vantage Motor Parts

I purchased a steering rack that had a $750.00 core change. Not a problem I promptly paid for the part and the core deposit. I quickly had the part changed out and had UPS wrap and ship it back for my $750 back. It literally took 28 days and he still wouldn't refund my core charge. He would refund a small amount every other week and ALWYAWS had an excuse why he couldn't pay me back. After 28 days I told him I had no choice but to have my credit card company start a fraud investigation. I'm being 100% honest and serious, his response was telling me to f*** off and he hung up. Took about 20 minutes and he finally returned my money. Wayne is completely classless and unprofessional. There are several places to get rolls and Bently parts, I would strongly advise using one of them over the touring shoppe. I wish I could have given 0 stars. Further research of his company shows an average of 1.7 out of 5 stars from all other websites, that shows my experience was not an exception but normal operating procedure for this poorly ran company.

Nov 22, 2016 · dan smith

This post is 2 1/2 years late. I remembered that i was going to write a review about my experience with this company when i was asked by another shop for a recommendation for buying re-manufactured Rolls Royce Parts. In late 2015 our customer requested we buy brake parts for a 1968 Silver Shadow from The Touring Shoppe due to the low price. We paid for the parts and waited 6 weeks for them to arrive. We discovered all the parts were defective after installing them. They were used (not re-manufactured) parts that had been externally cleaned up but never disassembled.The parts did not work! By the time we discovered this, we had already shipped the cores. Every phone call was answered with an attitude that is NEVER acceptable and was sometimes ended with Wayne using profanity. (he asked if i was some kind of P--sy when i mentioned the bad language) We never received our $1000.00 core charge back and Wayne never took responsibility for the defective parts. I have been in the automotive repair business since 1988 and my experience with The Touring Shoppe tops my list of memorable experiences.

Nov 12, 2018 · Lee Kearns

Wayne has worked on my 56 Cloud for about 15 years and always done me right! His prices and charges we’re always very reasonable and he would fix a lot of little things on the car that needed tightening up or replacing and would never charge me. Had my car painted by him more than 10 years ago and it still looks great!

Sep 03, 2020 · Karl hammargren

Wayne- Thanks much for taking the time to discuss the braking system on a Rolls-Royce Silver Shadow. You have established a wonderful pedigree, and are clearly the preeminent source for rebuilding a Rolls-Royce engine. Wayne is one of the few individuals from whom I would solicit any advice regarding any Rolls-Royce automobile. Wayne has been very gracious with his time, and I'm quite confident that if you provide him with a Rolls-Royce related automobile that it will be repaired to the utmost. For the past 10 years, I've been restoring a right-hand drive Rolls-Royce Silver Shadow, Wayne has proven to be instrumental in the restoration process.

Jun 17, 2017 · Kevin Ritter

Ordered hood pads three weeks ago, also mailed my cores in, which i should have known better, just sounded off. Wayne never sent them out, never returned my cores... Fortunately i was able to cancel order with my credit card company. Las Vegas pd was also quite helpful, almost too helpful, which could indicate the volume of complaints they get about the Touring Shoppe. The negative reviews on line are 100% accurate, any positive reviews are from the company, or those involved in helping wayne run his Ponzi auto shop.... The Touring Shoppe real name is " The Ponzi Shoppe". If you feel like having to call your credit card company, file police reports from out of state, be frustrated, get angry at yourself...order from or deal with the Touring Shoppe... Be warned, 0 stars is too good for this company.

May 03, 2017 · Mitchell Isidore