Valvoline Instant Oil Change
- Overview
- Intro
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- Location
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- +1 734-854-5541
- store.vioc.com
- 7326 Secor Rd, Lambertville, MI 48144, USA
Operating Hours
Valvoline Instant Oil Change Introduce
Located at 7326 Secor Rd in Lambertville, Michigan, Valvoline Instant Oil Change stands as a reliable and customer-focused auto repair station catering to the diverse needs of local vehicle owners. As a prominent establishment within the "Auto Repair Stations" platform category, Valvoline Instant Oil Change offers a range of essential services and quality products to ensure the optimal performance and longevity of your vehicle. Operating under the phone number (734) 854-5541 and accessible via mobile at +1 734-854-5541, this location has garnered positive attention for its commitment to efficiency, transparency, and exceptional customer service.
While specific details about the physical environment of this particular Valvoline Instant Oil Change location are not explicitly available online, the general reputation of Valvoline centers around clean, organized, and efficient service bays designed for quick turnaround times. Customers can typically expect a professional setting where skilled technicians work diligently to address their vehicle's needs. The focus is on providing timely services without compromising on the quality of work performed.
The core service offered, as the name suggests, is the "instant oil change." This service is designed to be quick and convenient, allowing drivers to get their oil changed without the need for lengthy appointments. However, the positive customer feedback indicates that their service extends beyond just oil changes. Reviews highlight thorough checks of essential vehicle components, including mileage assessment to determine the necessity of an oil change, inspection of lights, tire pressure checks, and fluid level assessments. This proactive approach demonstrates a commitment to preventative maintenance and ensuring the overall safety and functionality of the vehicle.
One of the standout features repeatedly praised by customers is the honesty and integrity demonstrated by the staff. The review stating that the customer was informed they did not yet need an oil change, despite coming in for one, speaks volumes about their ethical approach to service. This level of transparency builds trust and fosters long-term customer relationships. Instead of simply performing unnecessary services, the team at Valvoline Instant Oil Change prioritizes the customer's best interests, providing valuable advice and only recommending services that are truly required.
Another significant feature highlighted in the reviews is the knowledge and friendliness of the staff. Rick, specifically mentioned by name, is described as "very knowledgeable and friendly." This personal touch and expertise contribute significantly to a positive customer experience. Knowing that you are dealing with competent and approachable individuals can alleviate the stress often associated with vehicle maintenance. The positive interaction with staff members like Rick creates a welcoming atmosphere and instills confidence in the services being provided.
Beyond the oil change itself, the team at the Lambertville location appears to take pride in the quality of their work and attention to detail. The mention of the crew cleaning the underside of the car after the oil change is a notable example of going above and beyond standard service. This extra step demonstrates a commitment to customer satisfaction and a meticulous approach to their work. It suggests that they are not just focused on the immediate task but also on ensuring the vehicle leaves their care in the best possible condition.
While specific promotional information for this particular location is not included in the provided data, Valvoline as a brand frequently offers various promotions and discounts on their services. These can include seasonal specials, discounts on specific types of oil or services, or package deals. Local customers are encouraged to contact the store directly at (734) 854-5541 or visit their location at 7326 Secor Rd to inquire about any current promotions or loyalty programs that may be available. Checking the official Valvoline Instant Oil Change website or local advertising may also provide insights into ongoing offers.
In conclusion, Valvoline Instant Oil Change in Lambertville, MI, stands out as a reputable auto repair station within the local community. Operating under the broader category of "Auto Repair Stations," they provide essential services like oil changes, tire checks, and fluid top-offs with a strong emphasis on speed and efficiency. However, what truly distinguishes this location is its unwavering commitment to honesty, the knowledge and friendliness of its staff, and the attention to detail in their service. The positive customer reviews serve as a testament to their dedication to providing a trustworthy and high-quality experience. For local users seeking reliable and transparent auto maintenance services, Valvoline Instant Oil Change at 7326 Secor Rd, Lambertville, MI, appears to be a highly recommended choice.
Valvoline Instant Oil Change Location
Valvoline Instant Oil Change Customer Reviews
I came in to have an oil change, and upon checking my mileage and oil I was notified that everything looked great and I did not need an oil change at this time. They still checked my lights, tires, and other fluids and made sure everything looked good. I cannot thank them enough for their honesty and help! I will always be a Valvoline customer because of service like this! Thank you so much to Hardin, Austin, and Ricki!!
Apr 08, 2025 · Chelsea Chambers
Rick is a great guy. Very knowledgeable and friendly. His crew took care of business and cleaned up the bottom side of my car after the oil change. Looking forward to doing more business here at each oil change.
Apr 07, 2025 · okemos chieftans
Secor Location in Lambertville, Michigan provides above and beyond service even in the mist of a nasty storm. The two ladies that assisted me were above and beyond of customer expectations. They were very efficient, friendly, knowledgeable about the products and service, and made the oil change fun instead of a chore. If you have the chance to see these two ladies there, then I recommend that you go. I wish I knew their names (Hardin) I think was on the invoice, but that’s only one of them. I highly recommend this staff and location. I will for sure be back!!
Apr 02, 2025 · Shadough2236
Lexi the manager was so helpful! She helped us do the rear differential fluid replacement! She is terrific! Every step of the way going out of her way. Informative, upbeat, friendly, great customer service and must have thanked us for choosing Valvoline 5 times! She’s a keeper!
Feb 26, 2025 · Amanda Dobson
Would not recommend at all Issue 1: Truck oil changed, opened up my hood a week later to find oil cap loose and dirty rags under the hood. Tech probably in a hurry, crap happens sometimes… wouldn’t bring it up except next visit was worse Issue 2: Son took his car in, oil change, all seemed ok. A few days later he started seeing engine fault codes. I put the code reader on; said gas/ lean mixture fault. Took it to real mechanic, they ran diagnostics on it and spent about an hour + trying to figure it out only to discover the air filter had been put in the backwards. Corrected this and no further issues. The really frustrating part- they pulled out the filter (which we didn’t ask for) to show my son who then told them no thanks on replacing. So now I’m down an extra $150 for labor because of the technician’s mistake. And I know they almost always pull the air filter to show how dirty it is but it’s a bitter pill when their upsell attempt cost me $150 for their mistake. No worries, these things happen. Opened a case with Valvoline customer service who told me they would inform management. I asked if there was any recourse or follow up but no response. I waited and finally called customer service months later where I was told they were “looking into it”. Clearly this wasn’t enough of a concern to merit additional follow up with me. I’d go anywhere but here
Apr 04, 2025 · Trent Woodzell
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