Brondes Ford Toledo Service

Brondes Ford Toledo Service ico

(10 reviews)

Auto Repair StationsOhioLucas CountyToledoFranklin ParkSecor Road

Lucas County . Ohio

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  • +1 419-517-6855
  • www.brondesfordservice.com
  • 5545 Secor Rd, Toledo, OH 43623, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Brondes Ford Toledo Service Introduce

Brondes Ford Toledo Service is a prominent and well-established "Auto Repair Station" within the Toledo, Ohio, metropolitan area. As part of a long-standing Ford dealership, their service department is specifically designed to provide expert maintenance and repair for Ford vehicles, while also extending comprehensive services to all other makes and models. Their history in Toledo dates back to 1955, showcasing decades of commitment to the local automotive community. This longevity and their affiliation with the Ford brand position them as a reliable and experienced choice for vehicle owners.

The environment at Brondes Ford Toledo Service is engineered for customer comfort and operational efficiency. The service center boasts a modern, clean, and spacious facility. Upon arrival, customers are typically greeted by friendly and professional service advisors who facilitate the check-in process and clearly communicate service needs. The waiting areas are designed to be comfortable, offering amenities such as complimentary drinks, free Wi-Fi, and often a view into the service bays, allowing customers to observe work being done on their vehicles. This transparency helps build trust. For those unable to wait, a complimentary shuttle service is available, providing convenient transportation to and from home or work while their vehicle is being serviced. This focus on customer convenience underscores their commitment to a positive service experience, even extending to a pickup and delivery service for local residents.

Brondes Ford Toledo Service offers a vast array of automotive services, catering to nearly every need a vehicle owner might encounter. Their services span routine maintenance to complex heavy repairs, all performed by highly skilled technicians. Key service offerings include:

  • General Automotive Repair: From minor fixes to major mechanical issues, they handle a wide range of repairs for engines, transmissions, electrical systems, and more.

  • Routine Scheduled Maintenance: Adhering to manufacturer-recommended service intervals, this includes oil changes (using both synthetic blend and full synthetic oils), tire rotations, fluid checks and flushes, and comprehensive multi-point inspections to identify potential issues early.

  • Brake Services: Full-service brake repair and replacement, including pads, rotors, calipers, and brake fluid flushes, ensuring optimal braking performance and safety.

  • Tire Services: A complete tire center offering sales of a wide range of brands (Goodyear, Cooper, Michelin, Bridgestone, etc.), tire mounting, balancing, rotations (including free lifetime rotations with qualifying tire purchases), and flat tire repair.

  • Battery Services: Testing, sales, and installation of Motorcraft® Tested Tough® PLUS and MAX batteries, ensuring reliable starting power.

  • Air Conditioning System Service: Diagnosis, repair, and recharging of vehicle A/C systems for comfortable interior climates.

  • Engine Tune-Ups and Diagnostics: Utilizing factory-grade diagnostic equipment to accurately pinpoint issues with the engine and other complex vehicle systems, followed by precise tune-ups and repairs.

  • Transmission Services: Comprehensive diagnosis and repair for both automatic and manual transmissions.

  • Suspension & Steering: Repair and maintenance of shocks, struts, and steering components for smooth handling and ride comfort.

  • Recalls and Warranty Work: As a Ford dealership, they are fully equipped and authorized to perform all factory recalls and warranty repairs on Ford vehicles, often with specialized technicians who can even perform certain fixes at the customer's home.

  • Parts Department: Offering a large stock of genuine Ford and Motorcraft® parts, ensuring compatibility and quality for repairs.

The features that distinguish Brondes Ford Toledo Service within the "Auto Repair Stations" category are deeply rooted in their dealership status and long-standing commitment to Ford vehicle owners, while also serving all makes. These include:

  • Factory-Trained and Certified Technicians: A significant advantage, as their technicians undergo continuous training directly from Ford, ensuring they have the most up-to-date knowledge and skills for all Ford models, including new mechanical updates and electric vehicle maintenance. Many are Master or Senior certified.

  • Genuine OEM Parts: The exclusive use of genuine Ford and Motorcraft® parts guarantees optimal fit, performance, and reliability, often backed by Ford's parts and labor warranties.

  • State-of-the-Art Facilities: Equipped with specialized tools and diagnostic equipment that are specific to Ford vehicles, ensuring accurate and efficient repairs.

  • Comprehensive Amenities: Beyond the shuttle service, they offer free Wi-Fi, a comfortable waiting area, and sometimes even a complimentary car wash with service, enhancing the customer experience.

  • Customer Service Excellence: Consistently receiving high ratings for their friendly and professional staff, clear communication, and honest recommendations. Many customers praise the service advisors for not pushing unnecessary services.

  • Quick Lane Service: An integrated Quick Lane department for expedited services like oil changes, tire care, and essential maintenance, catering to those needing fast, convenient service without an appointment.

  • Community Involvement: Brondes Ford has a history of giving back to the Toledo community, supporting local charities and organizations, which reinforces their local commitment.

Brondes Ford Toledo Service regularly offers promotional information and specials to provide value to their customers. These promotions are frequently updated and can be found on their website or by contacting the service department directly. Typical promotions include:

  • Tire Rebates: Significant rebates (e.g., up to $130) or bonus FordPass® Rewards Points on the purchase of four select tires from major brands like Michelin, Goodyear, and Bridgestone.

  • "The Works®" Package: A popular comprehensive service including a synthetic blend oil change, tire rotation, multi-point inspection, and more, often offered at a competitive price.

  • Battery Specials: Discounts or specific pricing on Motorcraft® Tested Tough® batteries, often coupled with free battery testing.

  • Brake Service Offers: Promotions such as complimentary brake inspections or a Lifetime Brake Pad Guarantee with qualifying brake service.

  • FordPass® Rewards: Encouraging customers to join the FordPass® Rewards program, where they can earn and redeem points for service and parts purchases, effectively offering ongoing savings and benefits.

  • Military and First Responder Discounts: Often providing special discounts (e.g., instant discount on tire purchases) to active and retired military personnel and first responders.

These promotions are designed to make essential vehicle maintenance and repairs more affordable and accessible, while also rewarding customer loyalty. The combination of expert service, genuine parts, and customer-focused amenities makes Brondes Ford Toledo Service a top choice for automotive care in the Toledo area, particularly for Ford vehicle owners seeking certified dealership quality.

Brondes Ford Toledo Service Photos

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Brondes Ford Toledo Service Location

Brondes Ford Toledo Service Customer Reviews

Was treated very disrespectfully by two different service associates. The first guy Jim Durliat was exceptionally rude, instead of saying thank you at the end of a phone conversation he just hung up on me. Was supposed to get back with me to let me know if a part was ordered, instead he left for the day. I waited to hear from him with no avail, so I called to find out the status. I then get the second rude associate, his name is Jordan Miller. I asked if Jim was in, he informed me that he had left for the day. And replies you got me, so I asked if the part was ordered? He tells me it'll be in tomorrow morning. I go to pick up my vehicle, I inform him that I feel I have been treated very disrespectfully. He tells me what the total was for my bill, I handed him my credit card, he runs it and throws it on the counter in front of me. I then tell him, that's exactly what I'm talking about, I handed it to you, and you throw it down in front of me. I was literally fit to be tired. I don't recommend this service department at all.

Apr 19, 2025 · Mark Harris

I will never do business here again. I’ve had my cars serviced here for years and the experience keeps getting worse each time. The service advisors lie and steal peoples money. I went in to simply have the shield under my car reattached as all it needed was new clips. The service advisor tried telling me I needed a new shield cover and it would cost $300 for parts and labor. This didn’t feel right so I took my car to another service center and they said nothing was wrong with the shield and all I needed was new clips. The other service center I went to did the repair for $5 cost of the clips and took 2 minutes for them to do. Additionally, every time I’ve taken my car here their service advisors are rude as if you’re a burden to them and they have very poor time management skills. They can never tell you how long your car will actually take or when it will be done and they encourage you to drop off your car yet will take hours after your car is repaired to call and let you know. I will never do business here again and Ford really needs to step in to investigate this service center for poor business practices cause it’s a bad look for Ford.

Dec 04, 2023 · Chris V

Many issues with my last service appointment. I wanted oil change, rotate the tires, knocking issue in steering wheel. The F350 had 36,355 miles on it. The knocking issue they thought was the tie rod ends. A Ford representative gave Jim at the service dept a number to call to extend the warranty to cover the tie rod ends, the Ford representative said he refused to do this. Then they tried to charge us for the tire rotation, which was never done. My husband marks the tires. We had to ask to have the truck washed. They never aligned the truck. No one from Brondes ever called to give an update or to let us know the truck was ready. We had to keep calling wondering what was going on. The day we did pick it up we kept checking the Ford app and could see it sitting in the parking lot we gave the 2 hours to see if they would call to say it was ready sadly crickets until we called to ask.

Aug 21, 2023 · Michelle Felkey

Don't you think it's odd that a large dealership only has 6 reviews? We'll see how long this stays before it "vanishes" again. Edit 9/15/23 The work done at this shop caused a low oil pressure on my engine and destroyed the main bearing. They are refusing to take responsibility for their workmanship and instead want to charge me to do an engine swap. Changing back to 1 star. Stay far away from their place.

Sep 15, 2023 · Foster

Mark, he was a nice, polite gentleman. He took care of me from the time I checked in for my oil change and cash me out

Jul 29, 2024 · Marie Harris