Valvoline Instant Oil Change

Valvoline Instant Oil Change ico

(237 reviews)

Auto Repair StationsNew YorkRockland CountySuffernNew York 59

Rockland County . New York

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

Valvoline Instant Oil Change Introduce

Valvoline Instant Oil Change (VIOC) is a prominent and widely recognized automotive service provider, celebrated for its innovative and convenient approach to vehicle maintenance. As a pure-play automotive services company since 2023, Valvoline Inc. (NYSE: VVV) operates and franchises over 1,900 service center locations across the United States and Canada, including its Valvoline Instant Oil Change and Great Canadian Oil Change retail locations. While the name "Valvoline" has a long history in lubricants dating back to 1866, Valvoline Instant Oil Change specifically entered the quick-lube business in 1986, revolutionizing the drive-through oil change experience. This introduction will detail the environment, services, features, and promotional aspects of Valvoline Instant Oil Change for local users seeking efficient and reliable car care.

The environment at a Valvoline Instant Oil Change service center is meticulously designed for speed, efficiency, and customer convenience. A distinguishing feature is the "stay-in-your-car" oil change model, which eliminates the need for customers to exit their vehicle and wait in a traditional waiting room. Instead, customers drive into a service bay, and highly trained technicians perform the service around their vehicle. This unique setup means the customer's "waiting room" is their own car, allowing them to observe the service being performed. The service bays are typically clean, well-lit, and organized, facilitating the quick and precise execution of tasks. Employees, known as "AutoZoners" at some affiliated entities, are trained to communicate clearly and efficiently, explaining the services being performed and any recommended maintenance without high-pressure sales tactics. The focus is on a streamlined, transparent process that minimizes customer disruption and gets them back on the road quickly. Valvoline also emphasizes a culture of sustainability, with efforts to ensure a safe environment for employees and customers and a commitment to environmental responsibility, including the recycling of waste oil, oil filters, vehicle batteries, and antifreeze from their service centers.

Valvoline Instant Oil Change offers a comprehensive range of preventive automotive maintenance services, going beyond just oil changes to address critical aspects of vehicle health. Their primary service is the Full-Service Oil Change, which typically includes:

  • 5 quarts of quality Valvoline™ oil (conventional, synthetic blend, or full synthetic options).
  • A new, top-quality Valvoline™ oil filter.
  • Lubrication of chassis components according to the vehicle manufacturer's specifications.

Alongside the oil change, every full-service oil change includes a free 18-point maintenance check, designed to help identify potential issues and ensure the vehicle's overall health. This check typically covers:

  • Automatic transmission fluid
  • Battery test (at participating locations)
  • Brake fluid
  • Cabin air filter (if requested)
  • Differential fluids (if requested)
  • Headlights and taillights
  • Power steering fluid
  • Radiator fluid (antifreeze/coolant)
  • Resetting the oil change light
  • Tire pressure check
  • Transfer case fluid (if requested)
  • Under-chassis and under-hood visual inspections
  • Windshield washer fluid
  • Wiper blades

In addition to oil changes and comprehensive checks, Valvoline Instant Oil Change offers several other essential maintenance services, including:

  • Air Conditioning Service: Including A/C recharge to keep the system running efficiently.
  • Air Filter Replacement: For both engine and cabin air filters, improving performance and air quality.
  • Battery Replacement: Including testing services to help prevent unexpected breakdowns.
  • Differential Fluid Replacement: To protect gears from wear and grinding.
  • Fuel System Cleaning: To improve acceleration and address rough idling.
  • Headlight and Taillight Replacement: To ensure proper visibility.
  • Radiator Service: Including coolant replacement to prevent overheating or freezing.
  • Tire Rotation: To promote even tire wear and extend tire life (often included with oil changes).
  • Transmission Service: Including fluid replacement and flushes to keep gears shifting smoothly.
  • Windshield Wiper Blade Replacement: To ensure clear visibility in all weather conditions.
  • Fleet Services: Tailored programs like the Valvoline™ Fleet Advantage program to help businesses with multiple vehicles save time and money on maintenance.

Several features make Valvoline Instant Oil Change a popular choice for vehicle owners. The most distinctive feature is the "stay-in-your-car" oil change, completing the service in about 15 minutes without the need for an appointment. This unparalleled convenience is a major draw for busy individuals. Another key feature is the expertise of their staff; all Valvoline technicians receive extensive ASE-certified training, often totaling over 270 hours, ensuring high-quality and reliable service. The free 18-point maintenance check with every full-service oil change adds significant value, providing customers with a quick overview of their vehicle's health. Valvoline is consistently rated highly by customers, boasting a 4.7-star rating based on surveys, reflecting their commitment to customer satisfaction. Furthermore, they emphasize transparency in their service delivery, explaining procedures and recommendations clearly. Their broad network of over 1,900 locations nationwide ensures easy accessibility for most vehicle owners. Valvoline Inc. has also been recognized by the U.S. Environmental Protection Agency's Green Power Partnership for their commitment to using green power and extensive recycling efforts, highlighting their environmental consciousness.

Valvoline Instant Oil Change frequently runs various promotional campaigns to offer value to its customers. These promotions are dynamic and can be found on their official website, through email subscriptions, and on various coupon aggregation sites. Common promotional offers include:

  • Oil Change Coupons: Significant discounts on conventional, synthetic blend, and full synthetic oil changes, often ranging from fixed dollar amounts (e.g., $10, $15, $25 off) to percentage-based discounts (e.g., up to 50% off conventional oil changes). These often include the complimentary 18-point maintenance check.
  • Discounts on Additional Services: Frequent offers of 20% off or more on various other maintenance services when combined with an oil change, such as radiator and cooling system flushes, fuel system cleaning, differential services, transmission services, and wiper blade replacements.
  • Valvoline Rewards Programs: While specific program names may vary (e.g., Team Valvoline Rewards, VPerks program), these loyalty initiatives allow customers to earn points or credits for their purchases, which can be redeemed for exclusive merchandise, gear, or even free services after a certain number of visits.
  • Seasonal Promotions: Look out for special deals during specific times of the year, such as back-to-school or pre-winter checks, which might bundle services or offer enhanced discounts.
  • Online and Email Exclusive Offers: Signing up for Valvoline's email list often grants access to exclusive coupons and promotional codes not available elsewhere.

Local users are strongly encouraged to check the "Coupons" or "Promotions" section of the Valvoline Instant Oil Change website or their local store's specific page for the most current and applicable discounts, as offers can be region-specific and change frequently. Presenting coupons at the time of service is usually required.

Valvoline Instant Oil Change locations typically operate seven days a week, with extended hours during weekdays (e.g., 8:00 AM to 7:00 PM) and slightly shorter hours on weekends (e.g., Saturday 8:00 AM to 5:00 PM, Sunday 9:00 AM to 5:00 PM). Given the numerous locations across the country, finding a nearby Valvoline Instant Oil Change is usually simple via their website's store locator. Each location's specific address and phone number are readily available online. The combination of speed, convenience, a wide range of services, expert technicians, and ongoing promotional offers makes Valvoline Instant Oil Change a highly accessible and trusted option for routine vehicle maintenance for local users.

Valvoline Instant Oil Change Photos

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Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

Richard,manager and Richard A, were very kind and gracious. They took the time to explain what was needed and what they were doing. They didn't oversell on items that were not needed. They let us know what would be due in time. We choose to have them replace the air filter and wiper blade . Overall their demeanor, kindness and sincerity won us over. We will definitely be coming back to this location.

Apr 10, 2025 · mysaikone ampha

The team at Valvoline is truly outstanding! 🌟 They went above and beyond by recharging my AC unit, and their customer service is second to none. 👍 I was completely impressed with their professionalism and highly skilled staff. 😊 Excellent service! 💯 Shout-out to Richard the manager. 🚀

Apr 19, 2025 · Damien Germino

Had a oil change today by a different Valvoline location. They said that by the last oil change (done at this Suffern branch) the tech put in the wrong sized plug. It damaged the oil pan and now it will be a very expensive fix to replace the oil pan. I've used Valvoline for many years, but I won't be coming back.

Nov 10, 2024 · Moshe Nockenofsky

Things started out well except that they did more than just the oil change. They did tell me the price so I expected it to be around $250 but I guess they took some liberties on replacing other items and the total ended up being over $500. I was in a rush, they told me it would 15 more minutes but it was over 30 minutes. I was hoping this would be my new oil change place because my usual placed closed but I believe I was deceived and taken advantage of by the tech.

Feb 18, 2025 · Rosey S

Poor Management. I waited 45 minutes for them to tell me they did not have my car’s oil filter. To management, you have more than enough employees on-site, please consider allocating a person to screen vehicles that are patiently waiting in line, to ensure you have the proper products in stock. This will eliminate wasting anyone else’s time.

Jan 04, 2025 · James Ryan