Total Performance Inc

Situated at 18 Ramapo Valley Rd in Mahwah, NJ, **Total Performance Inc** is a distinctive "Auto Repair Station" that excels not only in general automotive maintenance and repairs but has also carved out a significant niche as a specialist in transforming and enhancing 4x4 trucks and Jeeps. Since 1991, this establishment has been a go-to destination for vehicle owners in Mahwah, Ramsey, Allendale, and Oakland, seeking everything from routine service to exciting lift kits and performance upgrades. They offer a unique blend of a traditional auto repair shop with the specialized expertise of a performance and customization center, providing corresponding services and goods for sale.

The environment at Total Performance Inc, while not described in intricate detail, consistently evokes a sense of professionalism, expertise, and a friendly atmosphere. Customer reviews frequently mention the staff being "polite, professional," and "very nice," suggesting a welcoming and comfortable setting. The ability to schedule work within about two weeks and complete installations in a day speaks to an organized and efficient operational environment. For those looking to significantly modify their vehicles, the environment is clearly one where specialized tools, equipment, and skilled technicians are present to handle complex installations like lift kits and custom wheel/tire setups. Furthermore, the availability of amenities like "WIFI AVAILABLE" and "SHUTTLE SERVICE" indicates a consideration for customer comfort and convenience during service visits. This blend of technical capability and customer focus creates an atmosphere where vehicle owners feel confident and well-cared for.

Total Performance Inc offers a comprehensive range of services, effectively operating as both a general "Auto Repair Station" and a specialized performance shop. Their service offerings include:

• **4x4 Truck & Jeep Customization:** This is a major specialty, including the installation of **lift kits** (such as the 3.5-inch Ready Lift mentioned by a customer), **suspension upgrades**, and **performance enhancements**. They are experts in transforming standard trucks and Jeeps into "something awesome" with a focus on off-road capability and aesthetic appeal.
• **Wheel & Tire Sales and Installation:** They offer a selection of "Rims & Tires" and are adept at fitting larger tires like the 35-inch Nitto Ridge Grapplers, ensuring proper fitment and performance. This also includes **wheel alignments**.
• **General Automotive & Truck Repair:** Beyond their 4x4 specialization, they are a full-service repair shop capable of handling various maintenance and repair needs for cars, trucks, and SUVs. This includes services such as **oil changes, engine diagnostics, brake services, and general tune-ups**. Their website states they can handle anything from "something as simple as an oil change or as complicated as an an engine rebuild."
• **Performance Upgrades:** This can encompass a variety of enhancements beyond lifts, such as exhaust systems, air intakes, and other modifications aimed at improving vehicle performance.
• **Expert Consultation:** Customers praise their willingness to "go over the options" and provide "fair estimate," indicating a strong consultative approach.

They are committed to offering "affordable - honest maintenance and repairs," ensuring that their extensive range of services is accessible and transparently priced. They also have "Nationwide Parts Guaranteed," indicating confidence in the quality of components they use.

Several key features distinguish Total Performance Inc and contribute to its high reputation among local users. Firstly, their **deep specialization and passion for 4x4 trucks and Jeeps** is a standout. Customers explicitly note that the "guys really know and enjoy their work" and that they "drive Jeeps....they understand everything about them and can give some great advice from real world use." This authentic expertise instills immense confidence in owners of these specific vehicle types.

Secondly, **exceptional customer service and clear communication** are consistently highlighted. Chris, likely a key individual or owner, is praised for taking the time to "go over the options" and providing "fair estimate." The staff is described as "prompt, knowledgeable, and friendly" and "very professional, courteous." They "took the time to explain everything they were going to do" and provide "great communication," keeping customers updated. This level of transparency and helpfulness is a significant differentiator.

Thirdly, their **honesty and trustworthiness** are recurring themes. Customers have "full confidence in their team" and appreciate that they are "honest, reliable, and competent." This builds long-term loyalty, with many customers stating they have been going there for many years, even decades. Their "honest maintenance and repairs" are a core tenet of their business model.

Finally, their **efficiency and quality of work** are consistently praised. Work is often "completed in a day" and customers are "very satisfied" with the results, with vehicles looking "awesome" and riding "perfect." Their ability to deliver "top quality" work that is "top notch" quickly and efficiently solidifies their standing as a premier auto shop.

In terms of promotional information, Total Performance Inc's strongest asset is its **overwhelmingly positive customer testimonials and word-of-mouth referrals**. Reviews like "would highly recommend for any 4x4 needs" and "couldn’t have asked for a better shop" serve as powerful endorsements, attracting new clientele. Their website effectively showcases customer reviews, further enhancing their online presence. While specific short-term discount promotions aren't detailed in the provided information, their consistent offering of "affordable - honest maintenance and repairs" implies a competitive and fair pricing strategy that acts as a continuous draw for customers. The reputation for excellent service at a reasonable price is their core promotional message. They also emphasize their long-standing presence since 1991 and their commitment to being "Reliable, Professional & Value-Driven Services You Can Rely On!" Their phone numbers, (201) 529-4353 and +1 201-529-4353, are readily available for scheduling appointments, and their consistent positive feedback ensures that anyone looking for specialized 4x4 work or reliable general automotive services in Mahwah will find Total Performance Inc a highly recommended option.