Black Dirt Motorsports

Black Dirt Motorsports ico

(9 reviews)

Auto Repair StationsNew YorkRockland CountyHillburnState Highway 17

Rockland County . New York

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Business hours are not available at the moment

Black Dirt Motorsports Introduce

Located at 301 State Hwy 17, Hillburn, NY 10931, USA, Black Dirt Motorsports has carved out a significant niche as a premier "Auto Repair Station" in the region. They are accessible by phone at (845) 835-3110 or via mobile at +1 845-835-3110. This establishment stands out not just for general auto repair, but for its specialized expertise in performance tuning and high-end vehicle maintenance, particularly for European makes like Volkswagen and Audi.

Environment and Customer Experience

The environment at Black Dirt Motorsports is characterized by a strong emphasis on knowledge, professionalism, and exceptional customer service. While direct descriptions of a waiting area are not provided, the glowing customer reviews paint a picture of a shop that is "very easy to work with" and deeply committed to client satisfaction. The team's "knowledgeable" approach ensures that customers feel confident in the services being performed. A standout feature of their customer experience is their willingness to go "above and beyond" for convenience. For instance, a customer living 30 minutes away highlighted their proactive solution to timing issues by offering to "picked up my car and dropped it off in their trailer!" This level of service demonstrates a commitment to making the repair or upgrade process as seamless and stress-free as possible, even for those at a distance. The overall atmosphere seems to be one of trust and expertise, where clients feel their vehicles are in the hands of dedicated specialists.

Comprehensive Services and Specializations

As an "Auto Repair Station," Black Dirt Motorsports offers a diverse range of services, with a notable specialization in performance upgrades and detailed maintenance for high-performance and European vehicles. Their capabilities extend beyond basic repairs, catering to enthusiasts looking to enhance their vehicle's capabilities. Key services include:

  • Performance Upgrades and Tuning: This is a major forte. They handle extensive modifications such as installing "bigger turbos, intercoolers, injectors, fuel pump" for vehicles like an Audi S4. Their expertise also extends to "APR update for my ECU tune," indicating proficiency in engine software optimization for enhanced performance. This makes them a go-to for anyone "interested in a tune or upgrading performance parts."
  • Engine Resealing: For comprehensive engine care, they perform intricate services like "resealed the entire engine top to bottom," showcasing their capability for thorough and meticulous mechanical work.
  • Tire Services: They provide essential tire services, including "4 new tires mounted and balanced," which is a fundamental aspect of vehicle maintenance and safety.
  • Wheel Alignment: Proper alignment is crucial for tire longevity and handling, and Black Dirt Motorsports offers this service to ensure optimal vehicle performance.
  • Routine Maintenance: Standard but vital services like "oil/filter change" are part of their offerings, demonstrating their ability to handle regular car care needs.
  • Vehicle Cleaning: An additional touch of service is "car/wheels cleaned," indicating a commitment to returning vehicles in pristine condition.
  • Specialized Diagnostics: Given their work with complex performance parts and ECU tunes, it's implicit that they possess advanced diagnostic capabilities to accurately identify and resolve intricate vehicle issues.

Their ability to perform such a wide array of services, from routine maintenance to complex engine builds, positions them as a versatile and highly capable automotive facility.

Distinguishing Features and Quality Assurance

Black Dirt Motorsports stands out in the automotive service industry due to several distinguishing features:

  • Performance Specialization: Their in-depth knowledge and experience with performance upgrades for vehicles like Audi S4 and VW GTI set them apart. This expertise is highly valued by car enthusiasts seeking to maximize their vehicle's potential.
  • Knowledgeable Staff: Customers consistently praise the team for being "knowledgeable." This deep understanding of vehicle mechanics and tuning ensures high-quality work and effective problem-solving.
  • Exceptional Customer Service and Convenience: The willingness to provide services like vehicle pick-up and drop-off via trailer demonstrates an extraordinary commitment to customer convenience and satisfaction, especially for clients living further away. Their ease of interaction makes the entire process smoother.
  • High-Quality Workmanship: Reviews like "all was done very well" and "Amazing services" attest to the high standard of work performed. The fact that customers "Would use again for sure!" and give a "10/10" rating is strong evidence of their quality.
  • Competitive Pricing: Despite offering specialized and high-quality services, customers highlight "Amazing services and prices," indicating that they provide excellent value for the level of expertise and work delivered.

Promotional Information and Community Engagement

While specific ongoing promotional offers are not detailed, the overwhelming positive customer testimonials serve as the most potent form of promotion for Black Dirt Motorsports. The strong recommendations from satisfied clients who have experienced significant performance upgrades or exceptional service are invaluable. The detailed accounts of services rendered, such as the comprehensive work on an Audi S4 or the routine maintenance on a VW GTI, act as powerful endorsements. The convenience factor, including vehicle pick-up and drop-off, is a unique selling proposition that inherently promotes their customer-first approach. Their visible expertise in performance tuning and European vehicles attracts a specific clientele looking for specialized services that might not be available at general repair shops. By consistently delivering "Amazing services and prices," Black Dirt Motorsports builds a strong reputation through word-of-mouth and online reviews, which naturally attracts new customers. Their focus on high-quality results and customer convenience effectively acts as their primary marketing strategy within the automotive community.

Black Dirt Motorsports Photos

Black Dirt Motorsports 0

Black Dirt Motorsports Location

Black Dirt Motorsports Customer Reviews

Great service and knowledgeable! I had timing issues with the drop off/pick up because I live 30 minutes away and they picked up my car and dropped it off in their trailer! I had my VW GTI get: 4 new tires mounted and balanced, alignment, oil/filer change, APR update for my ECU tune, car/wheels cleaned and all was done very well. Would use again for sure!

Feb 02, 2021 · Alan Wagner

Amazing service. Very easy to work with. They installed the works to my Audi S4. Bigger turbos, intercoolers, injectors, fuel pump. They even resealed the entire engine top to bottom. Amazing services and prices. Highly recommend to anyone who is interested in a tune or upgrading performance parts. 10/10

Feb 07, 2020 · Theo Mckeon

Dropped off my new Audi for a tune and some bolt on parts and was completely satisfied with the service. Erkan communicated to me through the whole process to keep me informed while it was being worked on. very happy with their service

Jul 31, 2020 · Alex Witty

If your looking into Apr tunes or having any work in general done to you car and are on the fence chosing a shop to go to. I would strongly advise you to go to BlackDirtMotorsports. One of my biggest issues was being able to drop my car off and pick it up during hours that most shops would be closed or force me to take time off. Here Erkan worked with me to ensure my car was in safe hands. Overall a great experience. 100% satisfied with the work done. I wouldn't hesitate to have them work on my car again in the future. I wish I lived a little closer to have them do all the service on my vehicle. 10 out of 10!!! Thank you guys!!!

May 13, 2020 · Andrew Chaparro

Super unprofessional, not a real performance shop. Made an appointment over the phone 1.5 weeks in advance to do a simple 2 hour repair. Was told to come in on a specific Friday night after work when the shop opened. After driving 1.5 hours in rush hour traffic from Queens NY to get to the shop, the owner was not even there and they forgot that I was even scheduled to have the work done. The people that were at the shop were surprised that they had a customer and didn't know what to do. The co-owner who I scheduled my appointment with supposedly forgot that I had a 15 minute phone call with him and didn't even put me on the schedule even though he took my name/phone/car model/repair needed. On top of all of that, after I showed up the "co-owner" refused to pick up his personal phone and explain why he forgot about my appointment. This is the first time something like this has ever happened to me after owning VW/AUDI cars for over 10 years. On a side note I would suggest against using this shop for any involved performance/repair work. The shop does not answer their phone at all, tried calling about 5-6 times the day of my appointment (and day before) and nobody picked up once. They do not answer their emails and do not respond to instagram DM's. They do not even have a calendar that they use to schedule appointments (no joke) The shop is super small and cramped, when I walked in there was a lit hookah burning right near the cars that were actively being worked on which is definitely not allowed due to fire risk. I understand that this shop is somewhat new and decided to try it out based on a recommendation from a friend in the area, but the way they go about operating the actual business is amateur at best. You would think that a small shop that is trying to gain exposure would focus most of their time on customer service and attention to detail. This is more like a tiny rented garage where they flash you with stage 1 tunes and install cold air intakes/exhausts, look elsewhere if you need real work done.

Apr 05, 2021 · Steven Subasic