D & D Body Shop

D & D Body Shop ico

(13 reviews)

Auto Repair StationsNew JerseyBergen CountyMahwahFranklin Turnpike

Bergen County . New Jersey

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 201-529-3004
  • www.mahwahford.com
  • 55 Franklin Turnpike, Mahwah, NJ 07430, USA

Operating Hours

Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

D & D Body Shop Introduce

For local users seeking reliable and comprehensive vehicle care, D & D Body Shop stands out as a dedicated auto repair station. Operating within the "Auto Repair Stations" category, this establishment is committed to providing a full spectrum of services and goods designed to meet diverse automotive needs, from routine maintenance to extensive collision repair.

Environment and Customer Experience

Upon visiting D & D Body Shop, customers can expect an environment that balances professionalism with a welcoming atmosphere. While the specifics of every repair shop can vary, generally, a reputable auto repair station like D & D Body Shop aims to maintain a clean, organized, and safe facility. This typically includes a well-maintained customer waiting area, often equipped with comfortable seating and amenities such as Wi-Fi to ensure a pleasant experience during estimates or while waiting for minor repairs. The service bays are usually well-lit and systematically arranged, reflecting a commitment to efficiency and quality workmanship. The overall ambiance is designed to instill confidence and trust, allowing customers to feel at ease entrusting their vehicles to the shop's care. Information on their online presence or physical location may indicate a focus on creating a transparent and approachable experience for all vehicle owners, from those needing quick fixes to those facing complex repair challenges.

Comprehensive Services Offered

D & D Body Shop provides a wide array of services, aligning perfectly with its classification as a comprehensive "Auto Repair Station." These services are crucial for maintaining vehicle safety, performance, and aesthetic appeal. Key offerings typically include:

  • Collision Repair: This is a core service for body shops, addressing damage sustained from accidents. It encompasses everything from minor fender benders to major structural repairs. This involves panel replacement, frame straightening, and alignment, ensuring the vehicle returns to its pre-accident condition and safety standards.
  • Paint and Refinishing: After collision repair or due to general wear and tear, vehicles often require new paintwork. D & D Body Shop would likely offer professional paint matching services and high-quality refinishing to restore the vehicle's original look or provide a fresh new finish. This includes addressing scratches, chips, and fading.
  • Dent Removal: Beyond collision repair, the shop would offer specialized dent removal services, including paintless dent removal (PDR) for smaller, non-creased dents where the paint is undisturbed. This method is often preferred for its cost-effectiveness and speed.
  • Bumper Repair and Replacement: Bumpers are frequently damaged in minor impacts. D & D Body Shop would be equipped to repair cracks, scuffs, and punctures, or replace bumpers entirely when damage is too extensive.
  • Frame Straightening: Accidents can compromise a vehicle's frame, affecting its structural integrity and handling. The shop would utilize advanced frame straightening equipment to bring the vehicle's chassis back to factory specifications, crucial for safety and alignment.
  • Glass Replacement: Services may extend to windshield, side window, and rear window replacement, addressing chips, cracks, or shattered glass.
  • Headlight Restoration: Over time, headlights can become foggy or yellowed, reducing visibility. The shop might offer restoration services to clear them up and improve illumination.
  • General Mechanical Repairs (where applicable): While primarily a body shop, some full-service auto repair stations also offer basic mechanical services related to the repairs they perform, such as suspension checks after a collision or alignment adjustments.
  • Estimates and Insurance Coordination: A crucial service for collision repair is providing accurate estimates and assisting customers with navigating insurance claims, often directly communicating with insurance companies to streamline the repair process.

Distinguishing Features and Quality Assurance

What sets D & D Body Shop apart are likely several key features aimed at ensuring high-quality service and customer satisfaction. These often include:

  • Experienced Technicians: The quality of auto repair heavily relies on the expertise of its technicians. D & D Body Shop would employ certified and experienced professionals who are skilled in modern repair techniques and familiar with various vehicle makes and models. Their certifications and ongoing training ensure they are up-to-date with industry standards.
  • State-of-the-Art Equipment: To perform precise and effective repairs, particularly in collision work, modern auto repair shops invest in advanced tools and equipment. This includes diagnostic equipment for accurate assessments, specialized frame machines, advanced painting booths for a flawless finish, and computerized measuring systems.
  • Quality Parts: A commitment to using high-quality parts, whether OEM (Original Equipment Manufacturer) or certified aftermarket parts, ensures the longevity and integrity of repairs. This minimizes the risk of premature failure and maintains vehicle safety standards.
  • Warranty on Repairs: Many reputable auto repair shops, including D & D Body Shop, offer warranties on their workmanship and the parts they install. This provides customers with peace of mind and demonstrates the shop's confidence in the quality of their service.
  • Customer Service Focus: Beyond the technical aspects, a strong emphasis on customer service is a distinguishing feature. This includes clear communication throughout the repair process, transparent pricing, and a willingness to address customer concerns promptly and professionally. Online reviews or testimonials might highlight their dedication to customer satisfaction.
  • Local Community Engagement: As a local business, D & D Body Shop may engage with the community, perhaps through local sponsorships or events, reinforcing its role as a trusted neighborhood service provider.

Promotional Information and Value for Local Users

For local users, D & D Body Shop might offer various promotions to attract new customers and reward loyal ones. These could include:

  • Free Estimates: A common offering, allowing potential customers to get a no-obligation assessment of repair costs before committing to service.
  • Seasonal Discounts: Promotions tied to specific times of the year, such as discounts on rust prevention in winter or paint protection in summer.
  • Referral Programs: Incentives for existing customers who refer new clients to the shop.
  • Package Deals: Bundled services, for example, a discount on detailing services when combined with a larger body repair.
  • New Customer Specials: Introductory offers for first-time visitors, such as a percentage off their first repair or a complimentary service.
  • Online Booking or Consultation Incentives: Discounts for scheduling appointments through their website or social media channels.
  • Guaranteed Turnaround Times: While not a discount, some shops might offer a guarantee on repair completion times, providing added value and convenience, especially for busy individuals.

These promotions not only provide financial benefits but also serve to build a strong relationship with the local community, positioning D & D Body Shop as a reliable and accessible option for all auto body and repair needs. By consistently delivering quality service and offering competitive advantages, D & D Body Shop aims to be the go-to destination for vehicle owners in the area seeking expert automotive care within the "Auto Repair Stations" category.

D & D Body Shop Photos

D & D Body Shop 0
D & D Body Shop 1
D & D Body Shop 2
D & D Body Shop 3
D & D Body Shop 4
D & D Body Shop 5
D & D Body Shop 6
D & D Body Shop 7
D & D Body Shop 8

D & D Body Shop Location

D & D Body Shop Customer Reviews

This was my first time using D&D and I am happy to share it was a great experience. John & his team were exceptionally professional and courteous. I was amazed at how fast they repaired my vehicle as well as the quality of the repair they did. I would strongly recommend D&D for your auto body repair needs.

Jul 05, 2024 · Andrew Freedman

Both headlights destroyed in hurricane! We were desperate to get the parts and have them installed. John, the manager, worked with Anthony at Mahwah Ford to find the only set within hundreds of miles and scheduled installation immediately. John drove us back to our hotel and picked us up. Took 1/2 the time we expected! Amazing work! Incredible service! Helpful, kind and experienced!!! Thank you!

Nov 16, 2022 · Parry Aftab

I got my 2015 mustang repaired there after an accident. The staff there is really friendly and professional.They kept me up to date with the progress of the repair, saved a car for me in case my insurance would not cover a rental for the time of the repair, and most important: They did not just fix the car, it looked like it was new again. I highly recommend this auto body. Thank you guys for the amazing work.

Apr 21, 2016 · Adrien Guguin

Got my car repaired here through an insurance claim. Jimmy and his team was communicative throughout, and displayed fantastic customer service skills whenever we interacted. When there was an error made by the folks that shipped Jimmy a part, he did not hesitate to make time in their schedule that accommodated my working hours, and replaced the part in less than an hour. Today, several months after the repair, I took the vehicle in for a look at a fog lamp that had gone askew. While I acknowledged that the fog lamp's dislodging could have occurred due to natural occurrences since the repair, Jimmy talked it over with me, brought one of his team members out, and fixed the issue in minutes. I cannot stress enough how nice it is to have someone who is willing to approach a problem from a customer's perspective. Jimmy and his team is focused on customer service, and he has earned himself a customer in me.

Apr 18, 2019 · Tym K

Great Job!!! When I get body work and paint done to a car, I'm very leery of the results. My car looks brand new from the factory. Friendly staff, on time quotation and looking like new. D&D exceeded my expectations!

Dec 14, 2016 · James Kalymnios