Valvoline Instant Oil Change

Valvoline Instant Oil Change ico

(53 reviews)

Auto Repair StationsMichiganOakland CountyHaggerty Road

Oakland County . Michigan

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 248-313-8758
  • store.vioc.com
  • 1857 Haggerty Rd, Commerce Township, MI 48390, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

Valvoline Instant Oil Change Introduce

For the residents of Commerce Township, Michigan, and those passing through, Valvoline Instant Oil Change, located at 1857 Haggerty Rd, Commerce Township, MI 48390, USA, provides a convenient and efficient solution for routine automotive maintenance. While categorized under Auto Repair Stations, Valvoline Instant Oil Change primarily focuses on quick and essential services to keep vehicles running smoothly. Based on recent customer reviews, this location is characterized by a well-trained staff and a strong emphasis on customer service.

The environment of a Valvoline Instant Oil Change typically features multiple service bays designed for quick vehicle entry and exit. The focus is on efficiency and speed, allowing customers to receive services without lengthy wait times. Customers often remain in their vehicles while the services are performed, observing the process from designated viewing areas or waiting rooms. The facility is expected to be clean and organized to ensure a safe and professional service experience. Given the nature of their services, the shop is likely equipped with specialized tools and equipment for oil changes, fluid checks, and other quick maintenance tasks.

The primary service offered by Valvoline Instant Oil Change is, as the name suggests, quick oil changes. This includes draining the old oil, replacing the oil filter, and refilling with the appropriate type and quantity of oil for the vehicle. However, they often provide a range of other essential maintenance services to cater to immediate vehicle needs, such as:

  • Oil Changes: Offering various types of oil to meet different vehicle requirements, including conventional, synthetic blend, and full synthetic options.
  • Fluid Services: Checking and topping off essential fluids like transmission fluid, coolant, power steering fluid, brake fluid, and windshield washer fluid. They may also offer complete fluid flushes and replacements for some systems.
  • Filter Replacements: Offering replacements for air filters (both engine and cabin), fuel filters (if accessible), and other vehicle filters.
  • Wiper Blade Replacement: Providing and installing new windshield wiper blades to ensure clear visibility.
  • Battery Checks and Replacement: Testing battery health and offering battery replacement services if needed.
  • Light Bulb Replacement: Replacing burnt-out headlights, taillights, and other exterior and interior bulbs.
  • Tire Rotation: Rotating tires to promote even wear and extend their lifespan.
  • Fuel System Cleaning: Services like fuel injection cleaning to improve engine performance and fuel efficiency.

The features of the Valvoline Instant Oil Change in Commerce Township, as highlighted by customer experiences, include:

  • Well-Trained Technicians: Customers specifically mention the staff's excellent training and knowledge in handling various vehicles, including older models.
  • Top-Notch Customer Service: The recurring theme in the reviews is the exceptional customer service, with employees described as kind, energetic, helpful, and displaying excellent communication skills.
  • Efficient and Quick Service: The "instant" aspect of their name is reflected in the positive feedback regarding the speed and efficiency of the service.
  • Clear Communication: Staff members take the time to explain the services performed, set expectations for any potential effects (like after a fuel injection cleaning), and answer customer questions with patience and expertise.
  • Strong Leadership and Teamwork: One reviewer specifically noted the impressive leadership skills of an employee (James) and the positive teamwork observed.
  • Pleasant Attitudes: Customers consistently praise the friendly and positive attitudes of the staff, making the service visit a pleasant experience.
  • Going Above and Beyond: Employees are described as going above and beyond to ensure customer satisfaction and handle everything smoothly.

As an established national chain, Valvoline Instant Oil Change often has various promotional offers to attract and retain customers. These promotions can vary by location and time but may include:

  • Oil Change Coupons: Offering discounts on different types of oil changes (e.g., synthetic, high-mileage). These coupons can often be found online, in local mailers, or through the Valvoline mobile app.
  • Bundled Service Discounts: Providing reduced prices when customers opt for multiple services during a single visit (e.g., oil change plus filter replacement or fluid top-off).
  • Seasonal Specials: Offering discounts on services that are particularly relevant during certain times of the year (e.g., battery checks before winter, AC recharge in summer).
  • First-Time Customer Offers: Providing special discounts for new customers to encourage them to try their services.
  • Military and Senior Discounts: Offering price reductions to military personnel and senior citizens.
  • Online Booking Discounts: Incentives for scheduling appointments online.
  • Loyalty Programs: Rewards programs that allow frequent customers to earn discounts or free services over time.

To find out about the current promotional offers at the Valvoline Instant Oil Change in Commerce Township, local users should check the official Valvoline Instant Oil Change website, the Valvoline mobile app, or look for local flyers and mailers. Calling the store directly at (248) 313-8758 or +1 248-313-8758 might also provide information on any ongoing specials.

The positive customer reviews for the Valvoline Instant Oil Change in Commerce Township consistently highlight the exceptional customer service provided by a well-trained and friendly staff. Combined with their efficient and convenient service model, this location appears to be a reliable option for routine automotive maintenance needs. The emphasis on clear communication and a positive customer experience sets them apart as a preferred choice for quick lube and essential fluid services in the area.

In conclusion, Valvoline Instant Oil Change in Commerce Township, MI, offers a convenient and efficient solution for oil changes and other essential automotive maintenance services. Their well-trained staff is consistently praised for their excellent customer service, clear communication, and positive attitudes. While specific promotional offers may vary, their commitment to providing a quick, reliable, and pleasant service experience makes them a valuable resource for local vehicle owners seeking routine maintenance.

Valvoline Instant Oil Change Photos

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Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

James and his teammate Oliver were very well trained not only in handling my older vehicle but displayed top notch customer service and communication skills. It was a pleasure getting the oil changed and fuel injection cleaned. They took the time to set expectation when I departed updating me with the possible side effects. Nothing happened but I was ready and my car is running smoothly. James also displays excellent leadership skills and teaming. Very impressive to see him work with his entire team.

Apr 08, 2025 · Robert Speller

I had the absolute best experience at Valvoline Instant Oil change in Commerce MI on 12/16/24. Justin, James, and Carson were incredibly kind, energetic, helpful, and knowledgeable. They went above and beyond to ensure everything was handled smoothly and answered all my questions with patience and expertise. I’ve never been treated so nicely during a service visit, and I genuinely appreciate their hard work and pleasant attitudes. Thank you for turning what could have been an ordinary visit into a standout experience. Thank you very much!

Dec 20, 2024 · Sandi K

I’ve normally always preferred to take my vehicles to a Valvoline Oil Change location due to their thorough inspections and professionalism over the other quick service options. Today I brought my vehicle into this location for the 3rd time. Only needed a standard oil change for my Volkswagen SUV. The team did the inspection quickly and had me paid up within about 15 mins. 5 mins later (after I’ve paid AND my old oil had been removed from the vehicle), I’m told they do not have the oil the vehicle requires. They have to go to Farmington to get the oil (40-45 minute round trip). I don’t even have the option to leave because they already removed the oil!!! Crazy. Total time IN the garage on a Thursday at 930am was about 80 minutes. The staff was as professional as they could have been but probably a good idea to confirm you have the oil before taking it out of the vehicle. After all of this, I was offered a measly $25 off on my next visit from the manager Darnisha. No thanks.

Mar 06, 2025 · Ben Poppy

Staff that cares about their work and is very thorough. The audible call-outs between the tech in the trench and the tech at the driver's window was great. Both guys seemed real upstanding and didn't try and upsell. They performed the battery test I asked for and gave practical advice.

Jan 07, 2025 · Michael Parr

My info was sold to carfax. And my mileage was entered in wrong. I have 10,013 miles and your guy entered in 100,013 miles. Because of the wrong number of miles entered it may have been why all these extra services were pitched. I have 10k miles on the car. Most of the extra services pitched didn't even make sense. Just change the oil and show me if the filter is bad or not. I will probably go back to the dealership it is actually less money.

May 04, 2025 · Eric Miller