USA Auto Service #9

Welcome to USA Auto Service #9, located at 3430 E Sahara Ave, Las Vegas, NV 89104, USA. As a participant in the "Auto Repair Stations" platform category, USA Auto Service #9 appears to offer a range of automotive services, including oil changes, tire rotations, general auto checks, and smog checks. You can contact them at (702) 929-3232 or their mobile number +1 702-929-3232 to inquire about their services and pricing.

Information regarding the specific environment of USA Auto Service #9 is limited based on the provided customer reviews. Typically, an auto repair station would include service bays equipped with lifts and tools necessary for vehicle maintenance and repair. A reception area or waiting room would also be expected for customers to check in their vehicles and wait for services to be completed. The overall environment would ideally be clean and organized to ensure efficient and professional service. However, the provided reviews do not offer any descriptive details about the physical environment of this particular location.

Based on the limited information from the customer reviews, USA Auto Service #9 offers at least the following services within the "Auto Repair Stations" category:

Oil Changes: One reviewer specifically mentioned a "fully synthetic oil change" for a 2012 Nissan Rogue priced at $25 excluding tax, which they considered a "great price."

Tire Rotation: This service was included in the oil change package mentioned in the positive review, suggesting it is a standard offering.

Standard Auto Check: This was also part of the oil change service, indicating they likely perform basic vehicle inspections.

Smog Check: A notably low price of "$9.99" for a smog check was highlighted in the positive review.

However, a negative review indicates a service related to a coolant temperature sensor replacement, which the customer felt was incorrectly diagnosed and resolved, resulting in a $700 charge without fixing the issue. This suggests that they do offer more complex repair services beyond basic maintenance and smog checks, but the quality of these services may be inconsistent.

The customer reviews provide a mixed perspective on the features of USA Auto Service #9:

Competitive Pricing on Basic Services: The $25 synthetic oil change and the $9.99 smog check are highlighted as being great prices, which could be a significant feature for budget-conscious customers.

Inclusion of Additional Services with Oil Change: The bundling of tire rotation and a standard auto check with the oil change offers added value for the price.

However, the negative review points to potential significant drawbacks:

Potential for Misdiagnosis: The customer who paid $700 for a coolant temperature sensor replacement that did not resolve the issue suggests a possible misdiagnosis of the problem.

Questionable Repair Location: The negative review specifically mentions that the sensor was changed "by the engine instead of by the radiator," implying a fundamental misunderstanding of the vehicle's system and the correct repair procedure.

Lack of Resolution: Despite the $700 payment, the customer's temperature gauge issue was not fixed, leading to strong dissatisfaction and a recommendation to avoid the service.

Promotional information is limited to the prices mentioned in the positive review:

$25 for a fully synthetic oil change (excluding tax), including tire rotation and standard auto check. This appears to be a promotional price point that the customer found attractive.

$9.99 for a smog check. This is also presented as a very competitive promotional price.

It is important to note that these seemingly attractive prices for basic services are contrasted by the very negative experience with a more complex repair, where the customer felt overcharged for an ineffective service. This highlights the importance of considering the full spectrum of customer experiences when evaluating this auto service station.

In conclusion, USA Auto Service #9 in Las Vegas, NV, offers some basic automotive services like oil changes, tire rotations, auto checks, and smog checks at prices that at least one customer found to be very competitive. The promotional pricing on these routine services might be appealing to local users. However, a significant concern is raised by another customer's experience with a more complex repair (coolant temperature sensor), which resulted in a perceived misdiagnosis, incorrect repair location, a substantial charge of $700, and a failure to resolve the original problem. This strongly negative feedback suggests potential inconsistencies in the quality and expertise of their repair services beyond the basic offerings. Local users considering USA Auto Service #9 should weigh the attractive prices for routine services against the risk of potential issues with more complex repairs, as indicated by the contrasting customer experiences. It may be prudent to seek second opinions or further clarification, especially for non-routine automotive issues, before entrusting their vehicle to this service station. Contacting them directly at (702) 929-3232 to inquire about specific services and their guarantees might also be a helpful step for potential customers to make an informed decision.