USA Auto Service #13

Welcome to the local information page for USA Auto Service #13, a listed entity within the Auto Repair Stations category, serving the Las Vegas, Nevada area. Located at 5000 W Charleston Blvd, Las Vegas, NV 89146, USA, USA Auto Service #13 can be reached via telephone at (702) 915-7893 or mobile phone at +1 702-915-7893. This platform aims to provide local users with comprehensive details about auto repair services available in their vicinity, helping them make informed decisions for their vehicle maintenance and repair needs. This overview will delve into potential aspects of USA Auto Service #13, drawing inferences based on the limited information available, including customer feedback found online.

As a local Auto Repair Station, USA Auto Service #13 is positioned to offer a range of services typically associated with vehicle maintenance. These services generally include routine tasks such as oil changes, fluid flushes (including coolant and brake fluid), brake service and repair, tire rotations, and potentially more complex engine and transmission diagnostics and repairs. The goal of such establishments is to ensure the safe and efficient operation of vehicles, addressing both preventative maintenance needs and unforeseen mechanical issues. Local auto repair shops often cater to the immediate needs of their community, providing convenient access to essential car care services.

The environment of an auto repair station can vary significantly. Typically, customers might expect a reception or waiting area where they can inquire about services, schedule appointments, and wait for their vehicles. The service area itself is usually equipped with various tools, lifts, and diagnostic equipment necessary for performing repairs and maintenance. The professionalism and organization of both the customer-facing areas and the service bays can often reflect the overall quality and reliability of the service provided. However, specific details about the environment of USA Auto Service #13 are not available through the provided information.

Based on the limited information, we can infer that USA Auto Service #13 likely offers services such as oil changes and coolant flushes, as explicitly mentioned in the customer reviews. Brake services and fluid flushes are also indicated. However, the extent of their service offerings beyond these specific examples remains unknown without further information. Reputable auto repair stations typically employ certified mechanics who are knowledgeable in various aspects of vehicle maintenance and repair. They should be able to diagnose problems accurately, provide transparent explanations of the required work, and perform services to industry standards. The quality of parts used and the adherence to proper procedures are also crucial aspects of reliable auto repair.

Features that can distinguish one auto repair station from another often include the expertise of their technicians, the use of modern diagnostic equipment, specialization in certain vehicle makes or types, warranty on their work, and customer service practices. Some shops may offer additional conveniences such as shuttle services, loaner vehicles, or online appointment scheduling. Transparency in pricing and clear communication with customers are also highly valued features. However, the provided information does not offer insights into any specific features that USA Auto Service #13 might possess.

It is important to address the customer reviews provided, as they offer direct feedback from individuals who have used the services of USA Auto Service #13. These reviews present serious allegations and express significant dissatisfaction. One reviewer states that their vehicle experienced engine problems shortly after a coolant flush and oil change at this location, despite having no prior issues. They express doubt about whether the services were performed correctly, suggesting the coolant might have been replaced with rusty water and questioning the type of oil used. This reviewer strongly advises others to avoid the shop and mentions observing unprofessional behavior from the manager and workers.

Another review echoes a similarly negative experience, stating that brake and fluid flush services resulted in all wheels locking up three months later, necessitating a costly repair at a dealership. This reviewer alleges that the wrong fluid was used and advises others to consider legal action if they experience similar issues. They also mention a "Grade F" rating, presumably from the Better Business Bureau (BBB).

Given these critical reviews, it is crucial for potential customers to exercise caution and conduct thorough due diligence before engaging the services of USA Auto Service #13. Checking the mentioned BBB rating and seeking additional reviews from various online platforms could provide a more comprehensive understanding of the experiences of other customers. It is also advisable to obtain detailed quotes for any required services and to inquire about the qualifications of the mechanics and any warranties offered on parts and labor.

Promotional information is not provided in the given data. Typically, auto repair stations might offer promotions such as discounts on specific services (e.g., oil change specials, seasonal maintenance packages), coupons, or loyalty programs to attract and retain customers. Without any such information, we cannot comment on any current or past promotional activities of USA Auto Service #13.

In conclusion, USA Auto Service #13 is listed as an Auto Repair Station located in Las Vegas, Nevada, offering services such as oil changes, coolant flushes, brake services, and fluid flushes. However, the available customer reviews raise significant concerns regarding the quality of service and professionalism. Potential customers are strongly advised to consider these reviews and seek further information from reliable sources before making a decision about entrusting their vehicle to this establishment. Verifying their standing with organizations like the BBB and exploring feedback from other users will be essential steps in making an informed choice for your auto repair needs in the Las Vegas area.