Urban's Auto Center

The best car care repair shop in northeastern Ohio! Mat, Amanda, and the entire staff at this location are so friendly so honest and they do a fabulous job in repairing vehicles. They always go above and beyond. They are priced very very well. They also work with many warranty companies. Thank you so much! All of you are the best!

Oct 22, 2024 · Michael S

I had to have warranty work done and had to have a new transmission put in my Jeep. Matt went above and beyond to have the repair work done within a week. I highly recommend this shop for all auto repairs.

Jul 02, 2024 · Aleece Beauchamp

It was a good experience Im taking my bmw there now to get worked on by Matt he told me it will not be expensive that I will just need a new line cause it has a leak .he was referred by the place I bought my car from so far it sounds okay

Aug 12, 2020 · Terry Gard

I purchased a used vehicle from a company I will not name. A few minutes after pulling off the lot the check engine light came on. I then realized my back taillight was not working. My warranty company recommended I take my vehicle to Urban Auto Repair. I’m so happy they did. I dropped my vehicle off and very briefly talked to Matt about taillight and check engine light. I talked to Matt later that same day and was told my vehicle needed a new engine. Needless to say I was devastated. I only had the vehicle for two days at this point. Matt and his team replaced my engine with one with much lower mileage on it. That in itself was wonderful but they went above and beyond. Matt found other issues with my vehicle and replaced and repaired those as well. I’m sorry I can not recall all the other repairs Matt completed as there were many. Once I received my vehicle back I had a few concerns. I went back to voice my concerns. As busy as Matt is he took the time to not only listen to my concerns, he took the time to take a quick drive with me to see what I was trying to explain to him. I know absolutely nothing about cars and when you don’t know what your talking about it can be hard trying to explain what you think might be wrong. Matt was very patient and kind. I left my vehicle with him so he could check it over again. I was called later that afternoon and was told my vehicle was ready. When I arrived to get my vehicle Matt once again took the time to talk to me. He put my mind at ease. Thankfully there were no issues with my vehicle. If you need any auto repairs this is the place to go. I will be going to them with any future repairs and general upkeep. I could not be any happier with the service and respect I received.

May 26, 2021 · Kimberly Short

They lied to me about my engine. I will never go back to them again.

Oct 09, 2024 · Michael Weatherspoon

I took my 2014 ford explorer police intercept vehicle here for a new water pump & I can’t say enough good things about this place! Amanda & Matt are exceptional! Explained everything thoroughly, kept me updated, didn’t try to push anything on me. Matt was super honest and upfront and didn’t sugarcoat anything when it came to what I was going to need and why! This will be my go to place if I ever need my vehicles fixed again! Thanks again Matt & Amanda!

Mar 07, 2025 · Stephanie Hammond

Is actually a pretty good place to get your vehicle taken care of. I get mine done and I've been going with them on and off for about a good 2 years now. I have had no issues.

Mar 07, 2025 · Tia