UnitedFleet

UnitedFleet ico

(68 reviews)

Auto Repair StationsIowaPolk CountyUrbandale100th Street

Polk County . Iowa

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 515-334-5134
  • www.unitedfleet.com
  • 2550 100th St, Urbandale, IA 50322, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

UnitedFleet Introduce

Welcome to UnitedFleet, your dependable Auto Repair Station located at 2550 100th St in Urbandale, Iowa. As a certified repair shop, UnitedFleet is committed to providing high-quality automotive repair and maintenance services to the local community. With a proven track record of over six years serving numerous vehicles, we pride ourselves on our efficient service, transparent communication, and dedication to customer satisfaction. At UnitedFleet, we understand the inconvenience of vehicle issues and strive to get you back on the road safely and swiftly.

While the provided customer reviews do not offer specific details about the physical environment of UnitedFleet, the positive feedback suggests a professional and well-organized operation. The fact that they were able to accommodate a road trip emergency "ASAP" indicates an efficient and responsive service setup. Furthermore, the long-term relationship one customer has maintained with UnitedFleet for over six years, servicing seven vehicles, implies a consistent and trustworthy environment where customers feel comfortable returning for all their automotive needs. This suggests a clean, functional, and customer-focused workspace designed to handle repairs effectively and efficiently.

As a comprehensive Auto Repair Station, UnitedFleet offers a range of services to address various automotive needs. Based on the information gleaned from customer reviews, these services include:

  • General Automotive Repair: The ability to quickly diagnose and resolve an issue for a rental car experiencing problems during a road trip highlights their capability in handling general automotive repairs efficiently.
  • Comprehensive Vehicle Servicing: Having serviced seven vehicles for one customer over six years suggests a broad range of maintenance and repair services are offered, catering to diverse automotive needs.
  • Recall and Warranty Assistance: A significant feature mentioned is their proactive approach in identifying problems that are either recalls or covered under warranty. In such cases, they responsibly direct customers to the dealership, demonstrating honesty and prioritizing the customer's best interest over immediate service revenue.

The features of UnitedFleet, as consistently praised in the customer reviews, emphasize their commitment to ethical and high-quality service:

  • Fast and Efficient Service: The ability to get a road-tripping customer in "ASAP" and resolve their issue quickly underscores their commitment to efficient turnaround times, minimizing inconvenience for their clients.
  • Honest and Transparent Communication: A recurring theme is their practice of informing customers about necessary repairs without resorting to unnecessary upselling. This builds trust and ensures customers only pay for essential services.
  • Integrity in Identifying Warranty/Recall Issues: Their diligence in identifying and referring customers for recall or warranty work showcases their honesty and dedication to saving customers money, even if it means not performing the repair themselves. This ethical approach fosters strong customer loyalty.
  • Excellent Customer Service: Both reviews explicitly mention "excellent customer service," indicating a consistent focus on providing a positive and helpful experience for every client. This likely includes clear communication, friendly interactions, and a willingness to go the extra mile to assist customers.
  • Long-Term Reliability and Trustworthiness: The six-year relationship with a customer who entrusted them with seven vehicles speaks volumes about their reliability, consistency in service quality, and the trust they have built within the community over time.
  • Certified Repair Shop: Being a certified repair shop assures customers that UnitedFleet meets certain standards of quality and expertise, providing an added layer of confidence in their services.

Currently, the provided customer reviews do not contain any specific information regarding promotional offers or discounts at UnitedFleet. Auto repair shops sometimes offer seasonal specials, discounts for new customers, or package deals for routine maintenance services. To learn about any potential promotions or special offers that UnitedFleet may be providing, local users are encouraged to:

  • Contact UnitedFleet directly by phone at (515) 334-5134 or mobile at +1 515-334-5134: Inquire about any current promotions or discounts on specific services.
  • Visit their location at 2550 100th St, Urbandale, IA 50322: Check for any advertised specials or ask the staff about any ongoing offers.
  • Inquire about any loyalty programs: Some auto repair shops offer programs that reward repeat customers with discounts or other benefits.

In conclusion, UnitedFleet in Urbandale, IA, stands out as a certified Auto Repair Station known for its fast service, honest approach, and excellent customer care. With a long-standing reputation in the community, they prioritize transparency by only recommending necessary repairs and even directing customers to dealerships for warranty or recall work. The positive testimonials highlight their efficiency in handling urgent repairs, their commitment to avoiding upselling, and their overall trustworthiness. While specific promotional information is not available in the provided reviews, their dedication to quality service and customer satisfaction makes them a highly recommended choice for your automotive repair and maintenance needs in the Urbandale area. We encourage you to reach out to UnitedFleet directly to experience their reliable service and inquire about any current offers that may benefit you.

UnitedFleet Photos

UnitedFleet 0
UnitedFleet 1
UnitedFleet 2
UnitedFleet 3

UnitedFleet Location

UnitedFleet Customer Reviews

6 hours into our road trip and our rental had issues. UF was a certified repair shop and got us in ASAP, resolved the issue and got us back on the road in no time flat. Hows the project Vette coming along? Highly recommended.

Jul 30, 2023 · D&D Dirt Fishers

They have serviced all 7 of our vehicles for over 6 years and done a fantastic job. As someone else said, they let you know what needs fixed and don't try to up sell. They routinely have found problems that are either recalls or issues under warranty and sent me to the dealer as well. Their customer service is excellent and prices are reasonable. Highly recommend!

Nov 05, 2017 · Brenda Shank

Cannot say enough great things about United Fleet in Urbandale and manager Jon. Reasonable prices and genuinely honest. Not a combination you see in a shop that often!

Feb 29, 2024 · Ryan Ward

Took my van for the oil change. The employee that was doing the oil change didn’t know what socket to use. Came up to the front and asked what size of socket. The other employee told him to look it up. Came back 5 min later and told me that the bolt was strip. Never had issue with until bringing my Vehicle to them. Obviously they cross thread it. Now my van is leaking oil which never did before. We have a bigger problem then an oil change because of them. They obviously don’t stand behind there work and have uneducated employee’s working on cars.

Jul 11, 2022 · Jamie Nelson

They have been doing all of my routine car maintenance for a couple years now. Outstanding service and good prices. They are honest and don't try to upsell me work I don't need. *Update* They found a problem with my AC, and instead of trying to sell me $600 of work they checked for a recall, sent me to the dealership, and it was fixed for free. Class act.

Aug 03, 2011 · Todd T