Tyler KIA Service Center

Tyler KIA Service Center ico

(16 reviews)

Auto Repair StationsMichiganBerrien CountyNilesSouth 11th Street

Berrien County . Michigan

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Tyler KIA Service Center Introduce

Tyler KIA Service Center, located in Fort Wayne, Indiana, operates as a dedicated service department within a larger Kia dealership. While the platform categorizes it under "Auto Repair Stations," it is important for local users to understand that this center specializes in the maintenance and repair of Kia vehicles, leveraging factory training, genuine parts, and an understanding of Kia-specific engineering to provide unparalleled service for Kia owners. This distinction is crucial for those seeking authorized and specialized care for their Kia cars, SUVs, and vans.

Environment and Atmosphere:

The environment at a modern dealership service center like Tyler KIA is typically designed for customer convenience and efficiency. You can expect a clean, professional, and well-organized facility. Key features often include:

  • Comfortable Waiting Area: A designated waiting lounge is usually provided, often equipped with amenities such as Wi-Fi, comfortable seating, complimentary beverages, and possibly televisions to ensure a pleasant wait while your vehicle is serviced.
  • Customer Service Desks: Dedicated service advisors are available at the front desk to greet customers, discuss service needs, explain recommended repairs, and provide updates on vehicle status.
  • State-of-the-Art Service Bays: The repair bays are equipped with specialized tools and diagnostic equipment specifically designed for Kia vehicles, reflecting a significant investment in technology to accurately and efficiently diagnose and repair complex automotive issues.
  • Parts Department: Often co-located or closely integrated, a dedicated parts department ensures quick access to genuine OEM (Original Equipment Manufacturer) Kia parts, crucial for maintaining vehicle integrity and warranty.
  • Cleanliness and Orderliness: Dealerships typically maintain a high standard of cleanliness throughout the service center, from the customer waiting areas to the workshop floors, indicating a commitment to professionalism and quality control.

The overall atmosphere is typically customer-centric, aiming to provide a smooth and transparent service experience, from appointment scheduling to vehicle handover.

Comprehensive Services Offered:

Tyler KIA Service Center offers a full spectrum of maintenance and repair services specifically tailored for Kia vehicles. Their services are designed to address both routine upkeep and more complex mechanical issues, ensuring your Kia continues to perform optimally. Key services include, but are not limited to:

  • Routine Maintenance: This covers essential services such as synthetic motor oil replacement, oil filter changes, tire rotations, and all fluid level checks and corrections. These services are vital for maintaining vehicle longevity and performance according to Kia's recommended service schedules.
  • Brake Service and Repair: Comprehensive brake inspections, brake pad and rotor replacement, and diagnosis/repair of anti-lock braking system (ABS) or other brake-related issues to ensure optimal stopping power and safety.
  • Engine Diagnostics and Tune-ups: Utilizing advanced diagnostic tools, their technicians can accurately pinpoint issues indicated by the "Check Engine" light, resolve performance problems, and perform tune-ups to optimize engine efficiency.
  • Air Conditioning and Heater Service: Maintenance and repair of the vehicle's climate control system, including refrigerant recharges, leak detection, and component replacement for comfortable cabin temperatures year-round.
  • Cooling System and Radiator Repair: Services related to preventing engine overheating, such as coolant flushes, radiator repair/replacement, and addressing issues with hoses and water pumps.
  • Belt and Hose Replacement: Inspection and replacement of worn belts (e.g., serpentine, timing) and hoses to prevent breakdowns and ensure proper engine function.
  • Alternator and Battery Services: Testing, replacement, and repair of the vehicle's charging system components, including battery health checks and replacement.
  • Transmission Services: From fluid flushes to more intricate repairs, ensuring the smooth and reliable operation of your Kia's transmission.
  • Strut and Suspension Repair: Addressing issues with suspension components to ensure a smooth ride, proper handling, and tire longevity.
  • Kia Key Fob Battery Replacement: A common convenience service for modern Kia owners.
  • Genuine Kia Parts and Accessories: Offering a comprehensive selection of genuine OEM Kia parts and accessories for repairs and customization, ensuring compatibility and maintaining warranty standards.

Key Features and Differentiators:

Tyler KIA Service Center distinguishes itself through several features that specifically cater to Kia owners and reflect their commitment to specialized service:

  • Factory-Trained and Certified Technicians: A significant advantage is the employment of technicians who are specifically trained and certified by Kia. This means they have in-depth knowledge of Kia's specific engineering, diagnostic procedures, and repair protocols, ensuring expert care for your vehicle.
  • Use of Genuine OEM Kia Parts: Unlike independent shops that might use aftermarket parts, Tyler KIA Service Center exclusively uses genuine Kia parts. These parts are designed to fit perfectly and function optimally with your Kia vehicle, maintaining its original performance, safety standards, and warranty.
  • State-of-the-Art Diagnostic Equipment: The service center is equipped with advanced diagnostic tools and technology that are often proprietary to Kia, allowing for precise identification and resolution of complex issues that generic equipment might miss.
  • Warranty Preservation: Servicing your Kia at an authorized dealership like Tyler KIA helps ensure that your vehicle's factory warranty remains valid, as many warranties require service to be performed by certified technicians using OEM parts.
  • Specialized Kia Knowledge: Beyond general automotive repair, the team at Tyler KIA understands the unique needs and characteristics of Kia vehicles, from the latest models to older generations, offering expertise that independent shops might not possess.
  • Convenient Online Scheduling: Most modern dealership service centers offer online scheduling tools, allowing customers to easily book appointments at their convenience, streamlining the service process.

Promotional Information:

Tyler KIA Service Center often provides various promotions and incentives to attract and retain customers. These typically include:

  • Rotating Service and Parts Specials: Dealerships frequently offer discounts on common maintenance services like oil changes, tire rotations, brake service, and battery replacements. These specials change periodically, so checking their official website is recommended.
  • Parts Specials: Discounts on genuine Kia parts and accessories, encouraging owners to use OEM components for repairs and customization.
  • Service Bundles: Packages that combine multiple services at a reduced price, such as an oil change with a multi-point inspection.
  • Financing Options for Repairs: For larger, unexpected repairs, some dealerships offer financing options to help customers manage costs.
  • Loyalty Programs: While not always explicitly advertised, consistent patronage might lead to benefits or special offers for loyal customers.
  • New Vehicle Purchase Service Incentives: Often, purchasing a new Kia from the dealership comes with introductory service benefits or discounted maintenance plans.

For the most current and specific promotional offers, local Fort Wayne Kia owners are encouraged to visit the official Tyler KIA Service Center website or contact their service department directly. Their focus on Kia-specific expertise, genuine parts, and customer satisfaction makes them a reliable choice for maintaining the integrity and performance of your Kia vehicle.

Tyler KIA Service Center Photos

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Tyler KIA Service Center Location

Tyler KIA Service Center Customer Reviews

Amanda is great to work with. She is professional and personable. I always ask for her when I do business with Tyler. She has a remarkable memory and makes you feel special. Highly recommend her to anyone who deals with Tyler.

May 13, 2025 · Clifford Peoples

I’ve been a customer since 2019 and have always had the BEST experience with Amanda! She’s the friendliest, most easy to talk to sales woman i’ve ever interacted with! I always make sure to ask for her when I need to lease a car!

May 02, 2025 · Madison Cabrillas

Was recently in to get a diagnosis because my engine light was on. The kid who I was paired with was extremely rude. I waited an hour for the diagnosis, was charged $92. When I asked why I was charged so much he said I was lucky he didn’t charge me more, and that he’d given me a discount. He’d also been rude when I asked about getting the issue fixed, and quoted it at over $2000. Needless to say, I got the part replaced elsewhere for a much more reasonable price, with way better customer service.

Mar 13, 2025 · Other

Had an appointment to get my car I bought there detailed. Was told 45s to hour tops. 2 and 1/2 hours later not done and all I got was sorry. The car was not even that dirty just got it from them 3 weeks ago. And we we bought the car was told " we can beat the bank intrust rate and that it came with 2 key remote, only got 1 , but told 7s after we signed all the papers. So we had to spend more money over200 .

Jul 02, 2024 · shelly Miller

Let’s talk about Jordan. Jordan works in the service center, incredibly nice guy who delivered me great news when I expected the worst. Communication was on point and helped me navigate some car issues. 10/10 customer service.

May 11, 2024 · Joshua Vernon II