Twisted Powersports

Welcome to a detailed introduction of Twisted Powersports, situated at 124 N Lake Havasu Ave, Lake Havasu City, AZ 86403, USA. While categorized under Auto Repair Stations on some platforms due to its provision of services and goods related to vehicle maintenance, Twisted Powersports appears to specialize in the realm of powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft (PWCs). Based on the available customer reviews, Twisted Powersports offers both parts and service, emphasizing knowledgeable staff and quality workmanship.

Information regarding the specific environment of Twisted Powersports's retail space is not detailed in the provided reviews. However, it can be inferred that the location likely includes a parts counter area where customers can inquire about and purchase components, as well as a service or repair shop area where maintenance and repair work are performed on powersports vehicles. Given the positive mention of "girls up front" being "super nice and helpful," it suggests a welcoming and customer-oriented reception area. The presence of a service department capable of engine rebuilds indicates a well-equipped facility with the necessary tools and expertise for more complex mechanical work.

The services offered by Twisted Powersports appear to be multifaceted, catering to the needs of powersports enthusiasts in the Lake Havasu City area. These services include:

Parts Sales: Twisted Powersports functions as a parts store, offering a range of components and accessories for various powersports vehicles. While one customer sought a replacement battery and was assisted even when the specific item was not in stock, it indicates that they handle a variety of parts inquiries and sales. Their ability to refer customers to other local businesses when they don't have a specific part in stock demonstrates a commitment to helping customers find what they need, even if it's not directly from their inventory.

Engine Rebuild Services: A significant service highlighted in the reviews is engine rebuilds. One customer had their KX65 motor rebuilt by Joey and reported an "amazing job," with the bike running "awesome." This suggests a high level of mechanical expertise within their service department, capable of handling complex engine work.

General Maintenance and Repair: While not explicitly detailed, the ability to perform an engine rebuild implies that Twisted Powersports likely offers a broader range of maintenance and repair services for powersports vehicles. This could include routine servicing, diagnostics, and repairs of other mechanical or electrical components.

Knowledgeable Staff Assistance: A recurring theme in the reviews is the helpfulness and knowledge of the staff. "Legs" is specifically mentioned for being "amazing" and "very knowledgeable" in assisting with a battery replacement inquiry. Similarly, Joey is praised for his excellent engine rebuild work and for clearly explaining the issue to the customer. The positive feedback about the "girls up front" also underscores a customer-friendly approach across the team.

Several features distinguish Twisted Powersports based on the available customer feedback:

Knowledge and Expertise: The staff, particularly Legs and Joey, are highlighted for their knowledge in assisting customers with parts and service inquiries. This expertise ensures that customers receive accurate advice and appropriate solutions for their powersports needs.

Quality Workmanship: The positive review of the KX65 engine rebuild by Joey attests to the quality of the mechanical work performed at Twisted Powersports. Customers can likely trust their vehicles to be serviced with competence and attention to detail.

Customer-Oriented Approach: The willingness of Legs to refer a customer to a competitor when they didn't have the needed part demonstrates a customer-first approach. Similarly, Joey's thorough explanation of the engine issue indicates a commitment to educating customers and building trust.

Friendly and Helpful Front Staff: The positive mention of the "girls up front" being "super nice and helpful" contributes to a positive overall customer experience, making interactions pleasant and efficient.

Specialization in Powersports: Unlike general auto parts stores, Twisted Powersports focuses on motorcycles, ATVs, UTVs, and PWCs. This specialization likely means they have a deeper understanding of these types of vehicles and carry a more relevant inventory for powersports enthusiasts.

Currently, there is no specific promotional information available for Twisted Powersports based on the provided reviews. Powersports dealerships and service centers may occasionally offer promotions on parts, service packages, or seasonal maintenance specials. Local users interested in potential promotions should contact Twisted Powersports directly at (928) 733-6373 or +1 928-733-6373 to inquire about any current offers or to get a quote for specific parts or services. Visiting their location at 124 N Lake Havasu Ave might also provide more information about their offerings and any in-store specials.

In conclusion, Twisted Powersports in Lake Havasu City appears to be a valuable resource for local powersports owners. They offer a combination of parts sales and service, with a strong emphasis on knowledgeable staff and quality workmanship, particularly in engine rebuilds. Their customer-oriented approach, as evidenced by their willingness to assist even when they don't have a specific part and their clear communication regarding repairs, suggests a commitment to customer satisfaction. For residents of Lake Havasu City and the surrounding areas who own motorcycles, ATVs, UTVs, or PWCs, Twisted Powersports is a recommended destination for parts, service, and expert advice. To learn more about their specific offerings and any current promotions, contacting them directly is advised.