New Image Auto Customs

Welcome to New Image Auto Customs, located at 92 N Lake Havasu Ave, Lake Havasu City, AZ 86403, USA. While categorized under "Auto Repair Stations," New Image Auto Customs appears to offer a significantly broader spectrum of services beyond standard mechanical repairs. Based on customer feedback, the services extend into customization and aesthetic enhancements for vehicles, positioning it as a more versatile automotive service provider in the Lake Havasu City area.

Online reviews present a mixed picture of customer experiences at New Image Auto Customs. One review expresses significant dissatisfaction with the service provided by someone named Danny, citing issues such as delays, discrepancies in work performed (specifically paint color), unexpected charges, and questionable quality of work. This review strongly advises potential customers to exercise caution regarding prepayments and to thoroughly inspect the vehicle upon completion. It also suggests that these issues might not be isolated incidents.

Conversely, another customer review offers a positive experience, highlighting the owner, Daniel, for his diagnostic skills and ability to provide same-day service. This customer explicitly mentions a wide range of services offered, including body work, mechanical repairs, paint, tinting, detailing, custom work, and upholstery. This suggests that New Image Auto Customs aims to be a comprehensive solution for various automotive needs, potentially offering services that go beyond the typical offerings of a standard auto repair station.

Given the limited information about the physical environment of New Image Auto Customs, it is challenging to provide a detailed description. However, the range of services mentioned – body work, mechanical, paint, tinting, detailing, custom work, upholstery – implies a facility equipped to handle diverse automotive projects. This could include a paint booth, body repair tools, mechanical repair bays, detailing equipment, and possibly an upholstery workshop. The scale and organization of these areas would determine the overall environment of the establishment.

The services offered by New Image Auto Customs, as indicated by a positive customer review, are extensive and cater to a wide array of automotive needs:

• Body Work: This likely includes collision repair, dent removal, and other services to restore the vehicle's body to its original condition.
• Mechanical: This encompasses standard auto repairs such as engine diagnostics and repair, brake service, transmission service, electrical system service, and general maintenance.
• Paint: This service likely includes full vehicle repaints, touch-ups, and potentially custom paint jobs. The negative review regarding paint color mismatch highlights the importance of clear communication and quality control in this area.
• Tinting: Window tinting services to enhance the vehicle's appearance and provide privacy and heat reduction.
• Detailing: Comprehensive cleaning and restoration of the vehicle's interior and exterior to maintain its appearance.
• Custom Work: This is a broad category that could include modifications to the vehicle's appearance or performance based on the owner's preferences.
• Upholstery: Repair, restoration, or customization of the vehicle's interior seating and other upholstered surfaces.

The features of New Image Auto Customs seem to revolve around the breadth of services offered under one roof. The ability to handle everything from mechanical repairs to custom aesthetic work could be a significant advantage for customers looking for a single point of contact for all their automotive needs. The mention of the owner, Daniel, being able to diagnose and resolve issues quickly is another potential feature that could appeal to customers seeking efficient service.

However, the negative review raises concerns about the reliability and consistency of these features, particularly regarding project timelines, communication, and the quality of workmanship. Potential customers should be aware of this feedback and consider it when making decisions.

Currently, no specific promotional information for New Image Auto Customs is available through online reviews. Auto customization and repair shops sometimes offer discounts on specific services or package deals. Local users interested in any potential promotions should contact New Image Auto Customs directly at (928) 230-9952 or +1 928-230-9952 to inquire about current offers or to discuss their specific project needs. Direct communication will provide the most up-to-date information and allow for a clear understanding of pricing and timelines.

For local users in Lake Havasu City, AZ, New Image Auto Customs presents a diverse range of automotive services, potentially offering a convenient solution for various needs, from routine repairs to custom modifications. However, the conflicting customer experiences shared online warrant careful consideration. While one customer praises the owner's efficiency and the comprehensive service offerings, another details significant issues with communication, quality, and unexpected charges.

Prospective customers may want to engage in thorough communication with New Image Auto Customs before committing to any work, especially larger projects. It would be prudent to discuss timelines, specific details of the work to be performed (e.g., paint color codes), and obtain clear, written estimates to avoid potential misunderstandings or unexpected costs. Additionally, as advised in one of the reviews, it may be wise to withhold full payment until the job is completed to the customer's satisfaction and the vehicle has been thoroughly inspected.

In conclusion, New Image Auto Customs in Lake Havasu City, AZ, offers a wide array of automotive services, including mechanical repair, body work, painting, and customization. While one customer experienced prompt and satisfactory service, another reported significant issues. Local users should weigh these contrasting experiences and exercise due diligence when considering New Image Auto Customs for their automotive needs. Direct communication and clear agreements regarding the scope of work, timelines, and costs are highly recommended.