Tung Auto Repair

Today I went in for a water pump replacement at this establishment. Although the actual replacement was done well and in a timely manner, this auto shop actually damaged my car! When I came to pick up my vehicle, I did a brief walk-around and immediately noticed new damages to the car that were absolutely not there before taking my car to this location. Among some new scratches to the front bumper, there was also a piece of my car protruding out from where it wasn't before. Without even leaving the parking lot, I went inside to speak with the owner about what happened. He was very dismissive and nonchalant about the situation, and told me that the damage was already there prior to working on the car. I felt that he was simply trying to brush me off as a young woman and assumed I wouldn't know the condition of my own vehicle prior to trusting his shop with their services. With how careless and casual his responses were, it makes sense that this place also doesn't know how to properly keep a customer's vehicle safe from neglectful damages. Absolutely terrible service from an unprofessional establishment. I'm always willing to forgive mistakes (especially for minor cosmetic damages), but the owner's mistreatment of this entire situation motivated me to write this review and share my experience. Bring your car here if you're willing to receive a vehicle with some extra damages on it once returned!

Jan 20, 2024 · Lesly Vanessa

I've taken all of my cars to this shop with no regrets for over a decade! Staff is friendly and knowledgeable and set expectations well in terms of timing and pricing. I don't feel I've ever been overcharged, in fact, I'm happy with the savings when compared to prices some dealers try to get away with. Thank you Tung Auto!

Jul 03, 2017 · Randy Som

Stopped by to get some air in my tire, one of the mechanics helped me swap to the spare so I could get on with my day. Super appreciative, definitely go here if you want good honest service.

Sep 01, 2023 · Arnold Corey

If I could put 0 star, I would. This store cheat people to fix stuff in your car that was nothing wrong with it. Charge very pricey and customer service is horrible. I brought cat there one for fixing the timing belt. After a week left the car at the shop and get it back. The belt was torn second day. It towed to other store and the mechanic told me it was never changed. Came back to Tung Auto Repair. They refused to refund and fix. I also heard argument for another customer there. Never bring it back there. Just glad I didn’t got myself into any accident because of their lie and pool service 😡🤬😡

Dec 16, 2017 · Luffy D. Monkey

I would give them 0 stars if possible or even negative because after years with working with them, they gave me bad cheap oil instead of using the one I gave them at Costco. They would take your premium oil and resell it and give you cheap bad oil. BE CAREFUL, they would even take advantage of Vietnamese people. Our family has been working with them for 10 years and they decided to pull this on us. Everyone please check your services when working with this business.

Jul 11, 2021 · Militant Ondreea

Awesome fast oil change. They fixed my AC compressor by replacing a good one for me $750 parts and labor with 1 year warranty while dealer asked for more than $2k. I'm happy with my car AC.

Sep 20, 2020 · Young Pham

A good place to get oil changes as they have the best prices around. They normally finish faster than the time given. They need to work on calling customers of completion as it affects our time as well as their time and car space. Other than that, you will get good service.

Jan 16, 2020 · Kevin Nacionales