Tuffy Tire & Auto Service Center

Jeanine and Don have been super informative and very helpful throughout my visits. Not only did they pinpoint issues with my radiator leaks at the time of initial inspection, but they were able to pinpoint many other issues, including serpentine belt wear, valve cover leakage, worn engine air and cabin air filters, and tie rod damages. Since I’m mostly a DIY car maintenance person, replacing the filters and some other items on my vehicle were fairly straightforward, but it was very courteous of them to let me know issues that require immediate attention so that I can take care of some items as part of my routine maintenance. They even served me hot chocolate during cold weather days to warm me up too! For any potential auto issues that require attention, I will definitely be considering them for my auto repairs, and I would suggest anyone who is very skeptical about having car repairs done right for a fair and competitive price consider Tuffy on West Broad as a potential car care provider, because they definitely got the job done right for me. Thank you for all that you guys do!

Dec 05, 2024 · David Wan

This team went above and beyond to take care of my vehicle. They stayed late on Christmas Eve to make sure my issues were fix and safe for long distance travel! Kept a great line of communication during the work to make sure I knew what was going on and that I was aware of the costs. They also called to checkup on my car to make sure all issues were resolved!

Jan 02, 2025 · Megan Frey

My car was in amazing hands with Don!! He got everything fixed, was meticulous with checking over the car, and was extremely friendly. Overall great experience with this shop and the management.

Sep 20, 2024 · Kelli Evans

Very happy with the service and work at Tuffy. Janine went the extra mile, contacting my warranty company several times to get the work needed covered. She could have ended the discussion with them after their first decision but she kept following up. She kept me updated during the process. My car drives great now. This shop takes pride in doing the job right and they do outstanding work. They have customers for life with us.

Nov 13, 2024 · robin eddy

We've been going to the Tuffy on West Broad for a long time and will continue! They do great work and always give us good advice about our cars. We are selling one of our cars soon and the Tuffy rep was very helpful with giving us tips on selling and buying a new car. Highly recommend!

Dec 10, 2024 · Chelsey Gates