Advance Auto Parts

(52 reviews)

Auto Repair StationsOhioFranklin CountyColumbusHilltopJanitrol Road

Franklin County . Ohio

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  • +1 380-867-2535
  • shop.advanceautoparts.com
  • 4311 Janitrol Rd, Columbus, OH 43228, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday 9:00 AM - 6:00 PM

Advance Auto Parts Introduce

For local users seeking reliable solutions for their automotive needs, Advance Auto Parts stands as a prominent and accessible destination within the Auto Repair Stations category. This isn't merely a store; it’s a comprehensive resource designed to empower vehicle owners, from the seasoned mechanic to the weekend DIYer, with the parts, tools, and knowledge necessary to keep their vehicles running smoothly. As a key player in the auto parts retail landscape, Advance Auto Parts integrates a wide array of products with valuable in-store services, making it a go-to for maintenance, repairs, and enhancements.

Environment and Accessibility

Upon entering an Advance Auto Parts store, customers typically encounter a well-organized and clearly navigable retail space. The layout is designed for efficiency, with aisles meticulously categorized to help customers quickly locate specific parts, fluids, tools, and accessories. Signage is generally clear and informative, guiding shoppers through the extensive inventory. The stores maintain a professional yet welcoming atmosphere, often characterized by bright lighting and clean displays. While the primary focus is on functionality and product availability, the environment also reflects a commitment to customer convenience. For instance, many locations offer ample parking, making it easy for customers to stop by, whether they're planning a major project or just picking up a small essential. The overall impression is one of order and readiness, ensuring that customers can efficiently find what they need and get back to their vehicles with minimal delay. The stores are often strategically located in easily accessible commercial areas, making them a convenient stop for many local residents on their daily routes.

Comprehensive Services Offered

Beyond the extensive inventory, Advance Auto Parts distinguishes itself through a range of valuable services, aligning perfectly with its classification within the Auto Repair Stations category. These services are often complimentary and designed to support customers in their automotive endeavors:

  • Free Battery Testing and Installation: One of the most popular services, Advance Auto Parts provides free battery testing to assess the health and charge of your vehicle's battery. If a replacement is needed, they offer a wide selection of batteries and, in most cases, can even install it for free, saving customers time and the hassle of a complex installation process.
  • Free Wiper Blade Installation: Properly functioning wiper blades are crucial for visibility and safety. Advance Auto Parts offers free installation of newly purchased wiper blades, ensuring they are correctly fitted and ready for use.
  • Free Engine Light Scanning: When the dreaded "Check Engine" light illuminates, it can be a source of anxiety. Advance Auto Parts provides a free diagnostic scan to read the engine codes, helping customers understand the potential issues and guiding them toward the appropriate next steps, whether it's a simple fix or a more complex repair.
  • Loaner Tool Program: For more specialized tasks, customers can take advantage of the loaner tool program. This allows customers to borrow specific tools for a refundable deposit, eliminating the need to purchase expensive equipment for a one-time job. This is a significant benefit for DIY enthusiasts.
  • Oil and Fluid Recycling: Promoting environmental responsibility, many Advance Auto Parts locations accept used motor oil, transmission fluid, and other automotive fluids for recycling, providing a convenient and eco-friendly disposal option for customers.
  • Curbside Pickup and In-Store Pickup: Catering to modern convenience, customers can order parts online and choose to pick them up in-store or have them brought directly to their vehicle with curbside pickup, streamlining the shopping experience.
Key Features and Strengths

Advance Auto Parts has cultivated several features that contribute to its strong position in the market:

  • Extensive Inventory: The sheer breadth of products is a major draw. From common replacement parts like brake pads, filters, and spark plugs to specialized components, car care products, accessories, and tools, customers can expect to find a comprehensive selection for a wide variety of vehicle makes and models. This extensive stock minimizes the need for customers to visit multiple stores.
  • Knowledgeable Staff: Store team members are often experienced in automotive matters and trained to assist customers in finding the right parts and offering practical advice. Their expertise can be invaluable for customers who might be unsure about specific components or repair procedures.
  • Quality Brands: Advance Auto Parts stocks products from reputable and trusted automotive brands, ensuring customers receive high-quality and reliable parts. This commitment to quality instills confidence in purchases, knowing that the parts will perform as expected.
  • Digital Integration: The company has invested significantly in its online presence, offering a user-friendly website and mobile app. These digital platforms allow customers to browse inventory, check stock availability at local stores, order parts for pickup or delivery, and access helpful resources like repair guides and videos. This seamless integration between online and in-store experiences enhances convenience.
  • Commercial Program: Beyond individual consumers, Advance Auto Parts also serves professional mechanics and repair shops through its commercial program, offering specialized pricing, delivery services, and dedicated support, further solidifying its role in the automotive ecosystem.
Promotional Information and Value

Advance Auto Parts regularly offers promotions and discounts, providing added value to its customers. These can include:

  • Weekly Sales and Deals: Customers can often find rotating sales on popular items such as oil filters, batteries, brake components, and various accessories. These deals are frequently advertised in flyers, online, and through email subscriptions.
  • Special Offers and Coupons: The company frequently provides coupons that can be applied to online or in-store purchases, offering percentages off total orders or discounts on specific product categories.
  • Speed Perks Rewards Program: Advance Auto Parts operates a loyalty program called Speed Perks, which rewards customers for their purchases. Members earn points for every dollar spent, which can then be redeemed for discounts on future purchases. The program often includes tiered benefits, offering greater rewards to more frequent shoppers.
  • Seasonal Promotions: Throughout the year, special promotions are often tied to specific seasons or events, such as back-to-school maintenance, winter preparedness, or spring cleaning, encouraging proactive vehicle care.
  • Online Exclusives: Sometimes, certain deals or discounts are available exclusively through their website or mobile app, incentivizing online shopping and engagement with their digital platforms.

In essence, Advance Auto Parts functions as more than just a retail store; it's an integral part of the local automotive support network. By combining a vast inventory with practical, often complimentary services, knowledgeable staff, and ongoing promotional efforts, it provides a comprehensive solution for virtually any automotive need, from routine maintenance to more involved repairs, solidifying its position as a valuable resource within the Auto Repair Stations category for the local community.

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Hands down the best advance in the city. Not only do they have everything so you don't have to shop around to get a job done, you also don't have to deal with lines. The staff is extremely knowledgeable and friendly especially Carol. Don't be confused by all the trucks it's a warehouse.

Sep 21, 2024 · Sam Jones

Busy. Clerk was pleasant and helpful. Others standing within sight could have helped by answering phone, etc., but didn't.

Dec 04, 2024 · Nacoma Mayhugh

6 associates and only 1 operating sales and fighting with lost delivery. Your asked to wait by door and everyone passes by without masks 6" apart. 1 associate I asked for a qt. of brake fluid said NO. Barely spoke English. One in the back brought up a pint, then back again with another one. They asked what kind. Dot 3 is very common for all vehicles. If they didn't want me to shop there, they've succeeded.

May 22, 2020 · michael disbrow

Had a store call in to verify they had the spark plug wires i needed, the employee made sure to have them double check it was on the shelf since it wasn't my first store looking for them that supposedly had them, got their 10mins later and they didn't have the wires, so they either lied to me or the employee about checking and just put him on hold for 3mins. Either way they're useless go to napa they actually made sure to have my parts

Mar 01, 2021 · Stephen Smith

This is their local hub. It is in an industrial area, but maps gets you pretty close... you'll see it. Quick pick up. Texted me when item was available.

May 20, 2023 · Geremiah Orgel