Truth Performance

True Performance, operating as a distinguished specialist within the "Auto Repair Stations" category, is a premier auto body and collision repair shop located in Plain City, OH. Unlike general mechanical repair facilities that focus on engine or brake issues, True Performance is entirely dedicated to restoring vehicles to their pre-accident condition, both structurally and aesthetically, following collisions, minor damage, or even vandalism. With a legacy dating back to 1990 and over 35 years of hands-on experience, this family-owned business prides itself on delivering exceptional craftsmanship and a seamless repair experience, understanding the stress and inconvenience that vehicle damage can cause. Their commitment extends to ensuring the safety, integrity, and appearance of every vehicle entrusted to their care.

The environment at True Performance reflects their dedication to high-quality artistry and customer convenience. As a modern collision repair center, the facility is equipped with state-of-the-art technology and tools necessary for contemporary vehicle repair. This includes advanced frame straightening equipment that ensures precise restoration of your vehicle's structural integrity, as well as sophisticated paint booths that utilize advanced color-matching technology for flawless paint repairs. The shop floor is maintained to a high standard of cleanliness and organization, indicative of the meticulous work performed within its bays. For customers, True Performance offers a welcoming atmosphere designed to make the repair process as comfortable as possible. While awaiting service or discussing repair needs, clients can enjoy amenities such as free Wi-Fi and refreshments, contributing to a pleasant and professional experience. The overall environment is one of transparency, where staff are prepared to explain the repair process, estimates, and insurance interactions clearly. This focus on a well-equipped and customer-friendly setting underscores True Performance's commitment to delivering both superior repair quality and an exceptional service experience.

True Performance offers a comprehensive suite of services specifically tailored for auto body and collision repair, ensuring vehicles are restored to their prime condition after an accident or other damage. Their expertise covers a wide range of needs, making them a one-stop shop for post-damage vehicle restoration. Key services provided include:

• **Comprehensive Collision Repair:** This is their core service, addressing all levels of damage from minor fender benders to major structural damage. They use advanced techniques to repair and replace components, ensuring the vehicle meets factory safety and performance standards.
• **Damage Repair Estimates:** They provide accurate and detailed damage repair estimates, often within 24 hours, which is crucial for both customers and insurance companies. This transparency helps in understanding the scope and cost of repairs upfront.
• **Minor Scratch and Dent Repair:** For less severe cosmetic damage, they offer specialized services to remove scratches and dents efficiently, restoring the vehicle's flawless exterior.
• **Paintless Dent Removal (PDR):** This specialized technique is offered for minor dents and dings where the paint surface is undamaged. PDR meticulously pushes the dent out from behind, preserving the original paint finish and value of the vehicle.
• **Professional Auto Painting:** Utilizing state-of-the-art paint booths and advanced color-matching technology, True Performance ensures a flawless finish that perfectly matches your vehicle's original color, whether it's a small touch-up or a complete repaint.
• **Vandalism Repair:** They specialize in repairing damage caused by vandalism, restoring the vehicle's appearance and functionality, and assisting with insurance claims related to such incidents.
• **Mechanical Repairs (Accident-Related):** Beyond bodywork, they also address mechanical components that may have been compromised or damaged in a collision, ensuring the vehicle is safe and fully functional after repairs.
• **Glass Replacement (Accident-Related):** This includes replacement of windshields, side windows, and rear windows damaged during an accident, ensuring clear visibility and proper vehicle sealing.
• **Frame Straightening:** Using advanced unibody and frame repair equipment, they meticulously restore the vehicle's frame to its factory specifications, which is critical for safety, handling, and tire wear after a significant impact.
• **Auto Body Panel Replacement and Repair:** Expert repair or replacement of damaged body panels such as fenders, doors, hoods, and trunk lids, ensuring perfect fit and alignment.
• **Headlight Restoration:** While not strictly collision-related, they may offer services to restore hazy or yellowed headlights, improving visibility and the vehicle's overall appearance.

True Performance distinguishes itself within the "Auto Repair Stations" category through several key features that underscore their commitment to quality, expertise, and customer satisfaction. Firstly, they boast **over 35 years of hands-on experience**, having been in business since 1990, demonstrating a deep-rooted expertise and a proven track record in the collision repair industry. This extensive experience translates into efficient and effective repairs. Secondly, True Performance is **I-CAR Gold Class certified**, which is the highest training level recognized in the collision repair industry. This status ensures that their staff is continually trained on the latest repair techniques, materials, and technologies, crucial for properly restoring modern vehicles. Thirdly, they hold **certifications for high-line brands** such as BMW, Mercedes-Benz, and Volvo. This specialized recognition means they possess the specific tools, training, and knowledge required to repair these luxury vehicles to manufacturer standards, preserving their value and performance. Fourthly, they offer a **limited lifetime warranty on repairs**, providing significant peace of mind to customers regarding the durability and quality of their workmanship. Fifthly, True Performance prioritizes customer convenience by offering **free estimates within 24 hours** and **after-hour towing services**, minimizing disruption during a stressful time. Lastly, they are a **locally and family-owned business**, which often translates to a more personalized and accountable service experience, fostering strong community ties and a commitment to local clientele. Their direct work with **insurance companies** further streamlines the process for customers, alleviating much of the administrative burden associated with accident claims.

True Performance is dedicated to providing value and peace of mind to its customers, especially during the challenging aftermath of an accident. While specific, time-sensitive promotions may vary, several core benefits and offerings inherently act as ongoing promotional advantages. Local users should always check their official website or contact them directly for the most current information. Key promotional aspects include:

• **Free Estimates within 24 Hours:** This is a crucial promotional offering, providing prompt and no-obligation assessments of vehicle damage, allowing customers to understand repair needs and costs quickly, which is invaluable for insurance claims or personal decisions.
• **Limited Lifetime Warranty on Repairs:** This strong warranty on their workmanship provides significant long-term assurance to customers, highlighting their confidence in the quality and durability of their repairs. This is a powerful selling point that builds trust.
• **Direct Work with All Major Insurance Companies:** While not a discount, this service streamlines the often-complex insurance claims process. By acting as a liaison between the customer and the insurance provider, True Performance simplifies paperwork and negotiations, saving customers time and stress.
• **After-Hour Towing Available:** This convenience ensures that customers involved in accidents outside of regular business hours can still get their damaged vehicle transported safely to the shop, providing immediate relief and assistance.
• **Comfort Amenities:** Offering free Wi-Fi and refreshments in their waiting area, as highlighted by their website, enhances the customer experience during the time spent at the facility, making it more comfortable and productive.
• **High-Line Certifications:** Their specialized certifications for luxury brands like BMW, Mercedes-Benz, and Volvo implicitly serve as a promotion, signaling to owners of these vehicles that they will receive expert, manufacturer-approved repair quality, often at a potentially more competitive rate than a dealership.
• **Commitment to Safety:** True Performance emphasizes restoring vehicles to their pre-accident safety standards, which is a paramount concern for any vehicle owner. This focus on safety acts as a crucial promotional message, assuring customers that their vehicle will be returned in a secure and reliable condition.