Paya's Auto Service Center
Auto Repair StationsVermontChittenden CountyEssex JunctionEssex TownColchester Road
Chittenden County . Vermont
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- +1 802-288-9096
- payasauto.com
- 258 Colchester Rd, Essex Junction, VT 05452, USA
Operating Hours
Paya's Auto Service Center Introduce
For individuals in Williston, Vermont, and the surrounding areas seeking a trusted partner for both quality pre-owned vehicles and comprehensive automotive services, Paya's Auto Service Center stands as a prominent and highly-regarded establishment. Operating as a dual-purpose entity within the "Auto Repair Stations" category, Paya's Auto Service Center seamlessly combines a reputable used car dealership with a full-service auto repair facility. This integrated approach allows them to cater to a wide range of automotive needs, from assisting customers in finding their next vehicle to ensuring their current one remains in optimal condition.
The environment at Paya's Auto Service Center is consistently described as welcoming, professional, and free from the high-pressure tactics often associated with traditional car dealerships. The dealership showroom and customer waiting areas are typically clean, well-organized, and designed to make visitors feel comfortable. This atmosphere of ease and transparency extends to the service center itself. The service bays are maintained with a focus on cleanliness and order, equipped with the necessary tools and technology to perform a broad array of automotive repairs and maintenance tasks. Modern diagnostic equipment is likely on hand to accurately identify vehicle issues. The overall impression is one of efficiency and customer care, where the team aims to build trust through clear communication and a non-intrusive approach. Testimonials frequently highlight the friendly and helpful nature of the staff, further contributing to a positive and reassuring environment for both car buyers and those seeking maintenance or repairs.
Paya's Auto Service Center offers a comprehensive array of services and goods, encompassing both vehicle sales and expert automotive maintenance. Their "goods for sale" primarily consist of a diverse inventory of **quality pre-owned vehicles** across various makes and models, ranging from sedans and SUVs to trucks. Customers can explore a wide selection of used Toyota, Subaru, Chevrolet, Honda, Ford, GMC, Nissan, Kia, and many other brands, ensuring a fit for different budgets and preferences. Their sales process is noted for being non-pushy and efficient, with a focus on making the buying experience comfortable. On the "services" side, their Auto Service Center provides a full spectrum of maintenance and repair offerings. These include fundamental services like **oil changes** (both full synthetic and synthetic blend options available), and essential **tire services** such as rotations and installations. They perform critical safety checks like **Vermont State Inspections (VSI)**. More complex mechanical work is also a staple, with expertise in **brake service**, **engine repair and replacement**, and **transmission and clutch replacements**. They handle issues such as **check engine light diagnosis**, **fluid flushes** (coolant, transmission, etc.), **timing belt service**, **exhaust repair and replacements**, and **drivetrain and suspension repair**, along with **AC recharge services**. Furthermore, they offer **wheel alignments**, starting at a competitive price. Their ability to cover such a wide range of services makes them a true one-stop shop for vehicle owners.
Several features distinguish Paya's Auto Service Center in the local market. A key feature is their **dual focus on sales and service**. This integration means that customers purchasing a vehicle from Paya's can also rely on their in-house service center for future maintenance, fostering a convenient and continuous relationship. The **customer-centric approach** is repeatedly highlighted in online reviews, with terms like "extremely helpful and friendly," "not pushy," and "easy to talk to" frequently used. This emphasis on genuine customer service and transparent dealings is a significant differentiator. Their **highly qualified technicians** are equipped to provide exceptional service in a timely manner, ensuring that repairs are done correctly and efficiently. The availability of **financing options** for vehicle purchases, even for those with "small hiccups with the bank for financing," demonstrates their commitment to helping customers find solutions. While not explicitly stated as a feature of the service center, the positive feedback on the "quality of repair" from car buyers suggests competence and reliability in their automotive work. They are also known for their **efficient process**, whether it's a quick car purchase or a timely repair. Furthermore, the longevity of Paya's Auto in the business, though not explicitly detailed for this specific location, suggests an established reputation and deep roots within the community, providing a sense of trustworthiness and consistency.
Paya's Auto Service Center actively engages in promotional activities, particularly for its service offerings, and its sales approach itself can be considered a form of promotion. Their "Service Specials" section on their website frequently lists current deals designed to attract and retain customers. For example, past promotions have included:
- **Competitive Pricing on Core Services:** Advertising alignments starting at $89.95, A/C recharges starting at $119.95, and oil changes starting at $34.95 (with specifics on synthetic blend and full synthetic options) directly promotes affordability.
- **Seasonal or Monthly Specials:** While specific current dates may vary, they typically offer limited-time deals on popular services. For instance, a past promotion was valid through September 30, 2019, indicating rotating offers.
- **Transparent Pricing for State Inspections:** Clearly listing the Vermont State Inspection (VSI) at $50 provides clear and upfront cost information, which acts as a promotional point for a mandatory service.
In conclusion, Paya's Auto Service Center in Williston, VT, is a well-rounded and customer-focused establishment within the "Auto Repair Stations" category. By seamlessly combining a reputable used car dealership with a comprehensive auto service center, they offer unparalleled convenience and value to the local community. Their commitment to a professional and transparent environment, a broad spectrum of services for both vehicle sales and maintenance, distinguishing features like a non-pressured sales approach and highly qualified technicians, and various promotional efforts, firmly establish them as a trusted and reliable partner for all automotive needs.
Paya's Auto Service Center Location
Paya's Auto Service Center Customer Reviews
Do not buy flood damaged cars from them. Even though they say everything is fixed it is a lie. I have had constant corroded wires making my car not drivable (shutting off on me and not being able to start back up) with a baby in my car , to not being able to roll my windows up , my radio not working and now giving me issues with safety features such as air bags not working. Their cars are NOT SAFE! I wonder what issue will be next.
May 10, 2024 · Jessica Marriott
I only have great things to say about Brian the mechanic I worked with. However when a MAJOR transmission issue came up with my vehicle that I had purchased (this issue came up within a year of purchase) I had to call half a dozen times to speak to anyone. I was told that the entire transmission was rebuilt and replaced with new parts, and yet somehow it was already in need of majro repair. I was without a car for over a month and missed out on work, I was ignored by management, and had to go around the owner to a different salesperson to get a response. I was told that the $2500 fix would be covered by Ford as a recall, so I went ahead with the fix. It was not covered. Paya's refused to take accountability, and stopped answering any of my communications. Maybe I am the one unlucky person that got stuck with a doomed car, but I could not recommend buying from Payas. It's not worth the risk, and as someone who works in customer service, I was not impressed by how the owner handled the situation. I was left without a car, nearly lost my job, got stuck with a bill for $2500 when the car itself was sold for $11k. And for the time I was driving my car it was a safety concern. I am very unhappy and still trying to recover from the financial hole they have put me in.
Jan 11, 2023 · Emily Ridgeway
Updated Review: The service center this time around was very kind and helpful upon the replacement of our windshield and a new inspection. They pointed out things that we may need to look into doing and the near future but didn't pressure us into getting any unnecessary service done now. Rob at the front desk was very helpful through the whole process, and I would change my opinion to recommending this location to get service done. (previous review)Owner is friendly, but staff is not. They fail to have simple tasks done in a timely manner.
Apr 12, 2018 · Gavin Porter
I had some obscure deferred repairs that needed to be accomplished on my aging Tundra that my regular shop wasn't capable of doing and they recommended I go see Brian. The work included a new front bumper, undercoating, spray bed liner, buff out the scratches, protective coating, new steering shaft, smashed rear motorized window replacement, motorized passenger window, and they even did my inspection and fixed the brakes properly finally! Now I'm ready for another 100,000 miles! I was really impressed. Thanks guys!
Jan 10, 2022 · Steve StHilaire
I have been to Paya's Service Center for the last few times whether it is for my car or my Mother-in-Law's car. The service I receive there is nothing short of exceptional. Rob and the other techs do a great job with the mechanical work, multi-tasking, and being professional to customers. As a customer who purchased my vehicle from Paya's North, the price charges for parts and labor are reasonable. Keep up the good work!
Mar 14, 2018 · JTChecks85
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