Tready Tires - Tire Shop & new and used tires!

Welcome to Tready Tires - Tire Shop & new and used tires!, located at 25161 Grand River Ave, Redford Township, MI 48240, USA. As a provider listed within the Auto Repair Stations category, Tready Tires primarily functions as a tire shop, offering a selection of both new and used tires. Their phone numbers are (586) 422-4698 and +1 586-422-4698, making them accessible to local users in need of tire-related services and products. While specific details about the environment of their shop are not extensively described in the provided reviews, it is likely to include a retail area for tire display and selection, as well as service bays equipped for tire mounting, balancing, and potentially other automotive services.

The core services offered by Tready Tires revolve around tires, encompassing the sale of both new and used options. This caters to a wide range of customer needs and budgets. They likely provide tire mounting and balancing services for all tires sold. Given their categorization as an Auto Repair Station and the positive review mentioning brake services in the vicinity, it is plausible that Tready Tires also offers general automotive repair and maintenance services beyond tires. This could include services such as brake repairs, oil changes, wheel alignments, and other common vehicle maintenance tasks. However, the primary emphasis in their name and the limited reviews is on tires.

Features of Tready Tires, based on the customer feedback, present a mixed picture. One prominent feature highlighted by multiple positive reviews is the exceptional customer service provided by an individual named Ron. He is consistently described as treating customers like family, offering incredible service, and providing the best prices found by at least one reviewer. His expertise and goodwill are specifically mentioned, suggesting a knowledgeable and helpful approach to customer interactions. The strong positive sentiments towards Ron indicate that personalized and caring service is a key aspect of the Tready Tires experience for some customers.

The negative review, however, raises significant concerns about the quality of at least some of the used tires sold at Tready Tires. The customer recounts purchasing tires one day and experiencing a sidewall blowout on one and discovering bulges on another within 12 hours and just 50 miles of driving. This suggests that the quality control for their used tire inventory may be lacking, potentially leading to the sale of unsafe or unreliable products. The reviewer's experience of having to spend a substantial amount on replacement tires elsewhere and being denied any refund from Tready Tires paints a concerning picture of their after-sales service and responsibility regarding the quality of their used tires.

The stark contrast between the overwhelmingly positive feedback regarding Ron's customer service and the severely negative experience with the quality of the used tires is crucial to consider. It suggests that while some customers may receive excellent personal attention and potentially good deals, there is a risk associated with the quality and reliability of the used tires sold. This inconsistency in customer experience and product quality is a significant point for local users to be aware of.

The positive reviews encourage potential customers to visit Tready Tires first for any automotive concerns, implying a level of trust in Ron's ability to assist with various issues beyond just tires. The mention of brake services nearby suggests that Tready Tires might either offer these services themselves or be knowledgeable about reliable providers in the vicinity. However, the serious safety concerns raised in the negative review regarding the used tires cannot be ignored.

Promotional information is not explicitly mentioned in the provided reviews. Tire shops often run promotions on new tire sets, offer discounts on installation packages, or provide seasonal deals. Given that Tready Tires also deals with used tires, they might have different pricing strategies or special offers for that segment. Local users interested in any potential promotions would need to contact Tready Tires directly or visit their location to inquire about current deals.

In conclusion, Tready Tires - Tire Shop & new and used tires! in Redford Township, MI, offers a range of new and used tires and potentially other auto services. A significant feature appears to be the exceptional customer service provided by Ron, who has garnered high praise for his friendly and helpful approach. However, a serious concern has been raised regarding the quality and safety of at least some of their used tires, with one customer experiencing a rapid and dangerous failure shortly after purchase and being denied a refund. This starkly contrasting feedback presents a complex picture for local users. While the personal service from Ron seems to be a major draw for some, the potential risks associated with the quality of their used tires should be carefully considered before making a purchase.