Redford Auto 10 Min Oil Change & Car Wash

Redford Auto 10 Min Oil Change & Car Wash, located at 25639 7 Mile in Redford Township, MI 48240, USA, operates within the platform category of "Auto Repair Stations," providing a range of automotive services to the local community. The name clearly indicates a focus on quick oil changes and car wash services, suggesting convenience and efficiency for routine vehicle maintenance. However, the positive customer reviews hint at a broader scope of services and a commitment to honest and helpful customer interactions, potentially extending beyond just rapid oil changes and exterior cleaning.

Based on the positive customer testimonials, the environment at Redford Auto 10 Min Oil Change & Car Wash appears to be customer-centric and trustworthy. The reviews highlight interactions with specific staff members ("Mo-Mo," "Mo," and "Bruno"), suggesting a personal touch and a team that customers feel comfortable with. The fact that another shop recommended them indicates a positive reputation within the local automotive service network. While the reviews don't describe the physical layout in detail, we can infer a service bay area for oil changes and other maintenance tasks, as well as facilities for car washing. The emphasis on honesty and the ability of the staff to explain automotive issues in a clear and understandable manner suggests a transparent and communicative service environment.

The services offered by Redford Auto 10 Min Oil Change & Car Wash, as implied by its name, include quick oil changes, likely using various grades and types of oil to suit different vehicles. The "10 Min Oil Change" aspect suggests an efficient process aimed at minimizing customer wait times. Additionally, the "Car Wash" component indicates exterior vehicle cleaning services, which may range from basic washes to more comprehensive detailing packages. However, the customer reviews reveal that their services extend beyond these core offerings. One review mentions the shop refilling coolant and adding "the famous lucus man!!" (presumably Lucas Oil treatment), indicating they handle fluid services and offer performance-enhancing additives. Furthermore, the praise for honesty in diagnosing a 2009 Traverse suggests they are capable of more in-depth inspections and potentially other repair work beyond just quick maintenance tasks. The willingness of the staff to answer questions and explain issues clearly implies a broader service capability and a commitment to educating their customers.

Several key features emerge from the customer reviews of Redford Auto 10 Min Oil Change & Car Wash. Honesty is a prominent feature, with one customer explicitly stating they received honest service after experiencing a lack of transparency elsewhere. The ability of the staff to communicate complex automotive issues in a way that is easy for customers to understand is another significant feature, fostering trust and empowering customers to make informed decisions about their vehicle care. The personalized service, highlighted by the mentions of specific employees by name and the positive interactions described, suggests a customer-focused approach where individual needs are addressed. The quick oil change service, as indicated in the name, is likely a key feature for customers seeking efficient routine maintenance. Finally, the willingness to go the extra mile, such as refilling coolant and offering additives, demonstrates a commitment to comprehensive vehicle care beyond just the basic services.

Currently, there is no specific promotional information available for Redford Auto 10 Min Oil Change & Car Wash based on the provided customer reviews. Businesses offering quick oil changes and car washes often have various promotions to attract customers, such as discounted oil change packages, bundled services (e.g., oil change and car wash for a special price), loyalty programs for repeat customers, or seasonal specials. To learn about any current promotions or special offers at Redford Auto 10 Min Oil Change & Car Wash, local users are encouraged to contact them directly at (313) 777-0100 or +1 313-777-0100 or visit their location at 25639 7 Mile, Redford Township, MI 48240, USA. They may also have promotional signage visible at their physical location.

In conclusion, Redford Auto 10 Min Oil Change & Car Wash in Redford Township, MI, offers convenient and efficient oil changes and car washes, aligning with its name. However, the positive customer reviews suggest a service center that goes beyond these basic offerings, emphasizing honesty, clear communication, personalized attention, and potentially a broader range of maintenance services. The positive experiences shared by customers indicate a trustworthy and reliable "Auto Repair Station" where local users can expect quality service and transparent interactions. To learn more about their specific service offerings and any current promotions, contacting Redford Auto directly is recommended.