Tires & Wheels

Tires & Wheels, located at 8916 Ellis Ave in Los Angeles, CA 90034, operates within the Auto Repair Stations category, providing a range of services and goods related to tires and wheels. Serving the local community, this establishment can be reached at (323) 345-3137 or via mobile phone at +1 323-345-3137.

Based on available customer feedback, experiences with Tires & Wheels appear to vary. One detailed review paints a picture of a highly reputable shop that excels in quality, workmanship, and customer satisfaction. This customer describes a welcoming environment where the team promptly assesses needs and works diligently to complete jobs with precision, regardless of size. The reviewer specifically praises the expertise of the staff, highlighting their knowledge in areas such as tire replacement, wheel alignment, and providing advice on suitable tires. This individual felt confident in the quality of the work performed and appreciated the team's attention to detail and willingness to go the extra mile. Furthermore, the reviewer commends the shop's fair pricing, emphasizing the value received for the level of professionalism demonstrated. They also note the efficiency of the service, highlighting the ability to get customers back on the road quickly without compromising meticulous standards. This customer strongly recommends Tires & Wheels as a reliable and skilled shop, emphasizing the team's pride in their work and passion for the job.

However, another customer's experience presents a contrasting perspective. This review recounts an unsatisfactory visit involving a tire replacement. The customer alleges an attempted charge of $250 for a single tire, which they claim to have found brand new elsewhere for $120. This significant price discrepancy led the customer to perceive the pricing as unreasonable and lacking transparency, which they consider crucial for building customer trust within the auto repair industry. Adding to their dissatisfaction was the reported lack of customer service. When the price difference was brought to the attention of the staff, the reviewer states that they showed no interest in offering support or attempting to match the lower price found elsewhere. Instead of trying to find a resolution or offer alternatives, the staff reportedly seemed dismissive, leaving the customer feeling like an unimportant transaction rather than a valued individual. As a result of this experience, this customer recommends seeking services from other tire shops that prioritize honesty and customer satisfaction.

Considering these contrasting viewpoints, it is important for local users to be aware of the potential spectrum of experiences when considering Tires & Wheels for their auto repair needs. While one customer highlights exceptional service, expertise, fair pricing, and a commitment to quality, another reports concerns regarding pricing transparency and customer service responsiveness. As an Auto Repair Station specializing in tires and wheels, Tires & Wheels likely offers services such as tire sales (including mounting and balancing), wheel alignment, tire repair, and potentially the sale of custom wheels. The environment of the shop, based on one review, appears to be one where customers are greeted warmly and their needs are promptly addressed. The expertise of the staff in tire and wheel-related services is also noted as a significant feature.

Currently, specific promotional information for Tires & Wheels is not available in the provided data. Local users interested in learning about any ongoing specials, discounts, or package deals on tires, wheels, or related services are advised to contact the shop directly at the provided phone numbers: (323) 345-3137 or +1 323-345-3137. Direct communication will allow potential customers to inquire about pricing for specific services or products, verify the availability of certain tire brands or wheel types, and gain a clearer understanding of the current offerings at Tires & Wheels.

In conclusion, Tires & Wheels on Ellis Avenue in Los Angeles operates as an auto repair station specializing in tires and wheels. Customer reviews present differing opinions regarding their service quality and pricing practices. While one review strongly praises their quality work, expertise, fair pricing, and customer-centric approach, another expresses significant concerns about high pricing and a lack of customer service. Local users are encouraged to consider these varying perspectives and contact Tires & Wheels directly for detailed information about their specific needs and any potential promotions.