TireMax Ohio

Purchased and had installed four new tires for my car at TireMax. This was my first time going to this business for service. Met the owners Tim & Mark. Both were welcoming and engaged in ensuring I receive exemplary customer service. Mission accomplished! I scheduled an appointment based on speaking with Bruno who was patient, kind and very knowledgeable about tires that would fit my car. I recommend TireMax for all of your car service needs. I will be a repeat customer for sure!

Jan 17, 2025 · Teresa McIntosh

TireMax I highly recommend the Aurora TireMax. Especially, Bruno and Tim for their knowledge, and superb customer service. The whole store went to great lengths to make a bad situation bearable and successful. We had driven up from Florida and tore a big hole in the sidewall of a tire. Being all-wheel drive, with some wear on the remaining tires, they had to find 4 high performance radials for my Lincoln. They slipped our car into the schedule to change out the damaged tire for a donut spare so we could attend reunion festivities. They found and had our new tires delivered. They also shuttled us to and from our hotel while they installed the new set of tires. Thus allowing us a safe, on schedule, return trip back to Florida.

Sep 11, 2024 · michael Kelly

We are a single car family and I dropped my car off for a wheel bearing job. Bruno and Derek offered to drive me home instead of waiting the 4+ hours. Above and beyond from these guys. I was able to secure a ride back to the shop and the two greeted me and had me out the door and on the road within minutes. They could’ve just told me to wait but they actually cared enough to get me back home and offered to pick me up if I hadn’t secured a ride back when the job was done. Great experience, highly recommend.

Jan 11, 2024 · Patrick Stamey

We use this TireMax all the time and I thought they were great but there's been some things recently that have made me question them. Pressure to buy new tires, misquoting the price with no explanation of the increase, saying we'll get a $200 rebate when really it was only $75 but giving us a $25 credit to the store for the miscommunication (after the transaction so we couldn't even use it right then for our $1000 worth of mid-line new tires). Wow, thanks so much. There's been lots of miscommunications. We'll be looking for somewhere else to go. Just be mindful if you choose to go here.

Jan 12, 2024 · Katie Henry

Thank you Bruno and my SUV tech for taking good care of my Ford Edge. I arrived for four new tires, and was alerted to the condition of my front brake pads and rotors. Was taken care of promptly and with courtesy. Did I mention how great the waiting area smells? Fresh and clean!

Aug 13, 2023 · Autumn Fall

Excellent service and clear communication. I visited for a tire leak, and although it wasn’t an emergency, they were upfront about the wait time due to scheduled appointments. They offered to call if there were any cancellations—and sure enough, I got a call within an hour. My tire was fixed quickly, in about 20 minutes. Highly recommend!

Apr 19, 2025 · Manoj Ballani

I am grateful for the customer care and service my 95 year old father received from the entire staff. Absolutely wonderful. Thank you.

Mar 04, 2025 · Lois Redd