TIRE AND WHEEL MART

TIRE AND WHEEL MART, located at 24087 Mission Blvd, Hayward, CA 94544, USA, operates within the Auto Repair Stations category, specializing in tires, wheels, and related automotive services. While the provided information does not offer specific details about the shop's physical environment, it can be inferred that it is equipped with service bays for tire installation, balancing, and potentially brake work, along with a retail area for displaying tires and wheels. The contrasting customer reviews suggest a business that aims for affordability but may have inconsistencies in service quality.

Based on the limited feedback from customers, TIRE AND WHEEL MART offers the following services:

• Tire Sales: The name clearly indicates that they sell tires. One customer purchased tires from them.
• Tire Installation: The same customer also had their newly purchased tires installed at this location.
• Tire Balancing: When the initial installation resulted in vehicle vibration, TIRE AND WHEEL MART attempted to resolve the issue by rebalancing the tires.
• Brake Service: Another customer visited for brake pads and rotors and received a recommendation for a complete brake pad replacement along with front tire changes, indicating that brake services are offered.
• Wheel Services (Implied): Given the name, it is highly likely that they offer various wheel-related services, although these are not explicitly detailed in the provided reviews. This could include wheel mounting, potential wheel repair, and the sale of wheels.

The features of TIRE AND WHEEL MART, as gleaned from the customer experiences, present a mixed picture:

• Affordable Pricing (Potentially): One customer described the place as "cheap," suggesting that their pricing might be competitive or lower than other auto service providers in the area. This could be an attractive feature for budget-conscious customers.
• Recommendation for Additional Services: The customer who came in for brake work received a recommendation to also replace worn-out front tires, indicating a proactive approach to identifying and addressing potential safety or performance issues.
• Easy to Work With (Potentially): The same customer described them as "easy to work with," suggesting a straightforward and accommodating service process in some instances.
• Inconsistent Service Quality: A significant concern raised by one customer is the poor quality of their tire installation and balancing service, which resulted in severe vehicle vibration that they were unable to rectify. This forced the customer to seek and pay for corrective work elsewhere.
• Lack of Resolution for Service Issues: The negative review indicates a failure on the part of TIRE AND WHEEL MART to properly resolve a problem caused by their initial service, leading to customer frustration and additional expense. This raises questions about their quality control and customer service when errors occur.

Currently, there is no specific promotional information available for TIRE AND WHEEL MART in the provided customer reviews. Details regarding discounts on tires or services, special offers, or seasonal promotions are not mentioned. Local users interested in learning about their current pricing or any potential promotions are encouraged to contact the shop directly via phone at (510) 581-2200 or their mobile number +1 510-581-2200.

In conclusion, TIRE AND WHEEL MART in Hayward, CA, appears to be a tire and wheel shop that may offer budget-friendly options for tires and related services. However, the stark contrast in customer experiences is a critical point to consider. While one customer found them easy to work with and appreciated their recommendations, another reported a significant issue with the quality of their tire installation and balancing service, which was not resolved and led to additional costs. This inconsistency in service quality raises concerns about the reliability of their work. Local users in Hayward considering TIRE AND WHEEL MART should weigh the potential for lower prices against the risk of subpar service. It may be prudent to inquire about their service guarantees and quality control procedures before entrusting them with their vehicle. Reading additional reviews from other sources might also provide a more comprehensive understanding of their overall service reputation.