Terrible´s

Terrible´s ico

(1 reviews)

Auto Repair StationsNevadaClark CountyNorth Las Vegas

Clark County . Nevada

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  • North Las Vegas, NV 89081, USA

Operating Hours

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Terrible´s Introduce

Terrible's, a prominent name in the Southwest, operates numerous locations, including one situated in North Las Vegas, NV 89081. While the precise street address for a specific "Terrible's" in the 89081 zip code isn't provided, Terrible's is broadly recognized as a chain of gas stations and convenience stores, often incorporating car wash facilities. Within the context of the "Auto Repair Stations" platform category, it's important to clarify that Terrible's primarily falls under the broader umbrella of automotive services through its fuel sales and car wash operations, rather than extensive mechanical auto repair services typically offered by dedicated repair shops. They serve as a crucial point of interest for motorists seeking fuel, quick convenience items, and car cleaning.

Terrible's has a distinctive brand identity, stemming from its founder Jerry Herbst, and is known for its mustachioed mascot and often large American flags at its locations. The company has a long history in the region, providing essential services to travelers and local residents alike. Their business model focuses on high-volume transactions, providing a wide array of products and services designed for convenience and speed, making them a frequent stop for many drivers.

Environment and Facilities

The typical environment at a Terrible's location, including those in North Las Vegas, is characterized by its function as a modern gas station and convenience store. This generally means a large forecourt with numerous fuel pumps designed to handle a high volume of vehicles. The layout is intended for efficient refueling, with clear signage and easy access.

Adjacent to the fuel pumps, a Terrible's location typically features a well-stocked convenience store. These stores are designed to provide a quick shopping experience for a variety of items. Common offerings include beverages, snacks, tobacco products, lottery tickets, and a selection of basic automotive necessities like engine oil, washer fluid, and other small accessories. Many Terrible's locations also boast a car wash facility, ranging from automated express washes to more comprehensive options. These car washes are often equipped with modern, automated systems to provide a quick and effective clean for vehicles.

Some larger Terrible's locations, particularly the "Road House" concept in Jean, NV, are designed as full-fledged travel centers with extensive amenities, including multiple food options, expansive restrooms, and even gaming lounges. While the specific location in North Las Vegas 89081 may not be as grand as a "Road House," the general Terrible's brand aims for a clean, accessible, and functional environment for its customers. However, it is essential to acknowledge that individual customer experiences can vary, as highlighted in one review, where concerns were raised about the presence of vape smoke near the doorway from an employee, which can detract from the overall atmosphere and comfort for families, particularly those with children.

Services and Goods for Sale

Operating within the "Auto Repair Stations" platform category, Terrible's contributes primarily through its fuel services and car care options rather than comprehensive mechanical repairs. The core services and goods provided at a typical Terrible's location include:

  • Fuel Sales: This is the primary service, offering various grades of gasoline. Many Terrible's stations are branded as Chevron, providing a recognized and trusted fuel option.
  • Car Wash Services: Many locations feature express or automated car washes, providing a quick way for customers to clean their vehicles. These often include different wash packages with options for undercarriage wash, wax, and spot-free rinse. Some locations also offer monthly unlimited wash plans and free vacuums.
  • Convenience Store Offerings: The stores sell a wide range of convenience items, including soft drinks, energy drinks, coffee, packaged snacks, candy, ice, and basic groceries. They are designed for quick grab-and-go purchases.
  • Automotive Essentials: Customers can often find basic automotive maintenance items such as motor oil, wiper fluid, air fresheners, and other small accessories.
  • Tobacco and Lottery Products: As is common with convenience stores, Terrible's also sells tobacco products and lottery tickets.
  • ATMs: Most locations will have an ATM for cash withdrawals.
  • Restrooms: Public restrooms are typically available for customer convenience.

It's important to note that while Terrible's is listed under "Auto Repair Stations," its offerings in this category are limited to general automotive care and products, such as fuel and car washes, and typically do not extend to in-depth mechanical diagnostics, engine repair, or specialized tire services that one would find at a dedicated auto repair shop. Their contribution to the automotive sector is more about convenience and basic vehicle upkeep.

Features and Differentiating Qualities

Terrible's distinguishes itself through several key features:

  • Brand Recognition: Terrible's has a strong and recognizable brand presence across the Southwest, built on decades of operation.
  • Convenience and Accessibility: With numerous locations and 24-hour operation at many sites, Terrible's offers high accessibility for motorists at all times. Their focus is on providing quick and easy access to fuel and convenience items.
  • Car Wash Facilities: The integration of car washes at many locations provides an added convenience for customers looking to refuel and clean their vehicles in one stop.
  • Competitive Pricing: As a high-volume operator, Terrible's often strives to offer competitive fuel prices, which is a major draw for customers.
  • **Loyalty Programs/Promotions:** While specific to the North Las Vegas 89081 location are not detailed, Terrible's as a chain often has "Pump & Pour" deals, offering redeemable promotions at the register when fuel is purchased. They also offer monthly unlimited car wash plans.
Promotional Information and Customer Experience

Terrible's promotes itself through its extensive network of locations, its distinctive branding, and competitive pricing for fuel and car washes. Their general marketing focuses on convenience and the one-stop-shop appeal for various motorist needs.

However, customer experience, as reflected in available feedback, can vary. One critical review highlights a significant concern regarding the environment for families: "Horrible service went with my kids all under 13 and had to walk through cloud of vape smoke from the employee vaping right in the door way will definitely miss this gas station next time on my way through Vegas." This feedback points to a lapse in maintaining a comfortable and clean environment for all customers, particularly families, and suggests a need for better adherence to non-smoking policies or employee conduct standards. This kind of experience can significantly impact a customer's decision to return, regardless of the core services offered.

It indicates that while the physical infrastructure and services (like fuel and car wash) might be in place, the human element and adherence to customer comfort standards are critical for a consistently positive experience. For local users in North Las Vegas, this review serves as an important piece of feedback when considering Terrible's for their automotive and convenience needs. While the chain aims to be a convenient stop, ensuring a pleasant and safe environment for all patrons is paramount.

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Terrible´s Customer Reviews

Horrible service went with my kids all under 13 and had to walk through cloud of vape smoke from the employee vaping right in the door way will definitely miss this gas station next time on my way through Vegas

Nov 30, 2024 · Robert Dircks