Batteries Plus

(289 reviews)

Auto Repair StationsNevadaClark CountyNorth Las VegasEast Craig Road

Clark County . Nevada

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 702-852-1776
  • www.batteriesplus.com
  • 2546 E Craig Rd building 4 suite 115, North Las Vegas, NV 89030, USA

Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM

Batteries Plus Introduce

Located at 2546 E Craig Rd building 4 suite 115, North Las Vegas, NV 89030, USA, Batteries Plus operates within the broader category of "Auto Repair Stations" by providing essential goods and services directly related to vehicle functionality, primarily focusing on power solutions. While not a traditional mechanical repair shop, their specialization in batteries and related accessories makes them a critical component in the automotive ecosystem, offering vital services for vehicle starting, powering, and maintenance for individual consumers and businesses in the North Las Vegas community.

Environment and Product Range

The environment of a Batteries Plus store is typically a retail-oriented space, designed for customer convenience and product display. The store would feature an organized layout with various sections dedicated to different types of batteries, including automotive, marine, powersport, laptop, cell phone, and household batteries. Beyond just batteries, Batteries Plus often stocks related accessories such as chargers, inverters, and lighting products. For automotive customers, there would be a dedicated section for car batteries, likely with diagnostic tools for testing existing batteries. The store is clean, brightly lit, and designed for easy navigation, allowing customers to browse or quickly find what they need. Staff are usually on hand to provide assistance, answer questions about battery specifications, and guide customers through the selection process. While primarily a retail outlet, the provision of services such as battery testing and installation integrates them into the "Auto Repair Stations" category. Contact is readily available via phone at (702) 852-1776 or mobile at +1 702-852-1776, facilitating direct communication for product inquiries or service needs.

Specialized Services and Product Offerings

Batteries Plus, as a specialized "Auto Repair Station" in the context of power solutions, offers a focused range of services and goods, predominantly revolving around batteries. Their core offerings include:

  • Automotive Battery Sales: A wide selection of new car batteries from various brands, including popular choices like Optima and Odyssey, catering to different vehicle types and performance needs.
  • Battery Testing and Diagnostics: Professional testing of existing car batteries to determine their health and identify if a replacement is necessary. This is a crucial service that helps prevent unexpected breakdowns.
  • Battery Installation: In-store installation services for automotive batteries, ensuring proper fitment and connection.
  • Battery Recycling: Responsible recycling of old and depleted batteries, promoting environmental sustainability.
  • Specialty Battery Sales: Beyond cars, they provide batteries for a vast array of other applications, such as golf carts, as highlighted in a review, as well as marine vehicles, motorcycles, ATVs, and commercial equipment.
In addition to battery-specific services, many Batteries Plus locations have expanded their offerings to include other essential services that contribute to vehicle and device functionality, such as:
  • Key Fob Replacement and Programming: Offering solutions for lost or malfunctioning vehicle key fobs.
  • Cell Phone and Device Repair: Including screen replacements and battery changes for smartphones and other personal electronics, which, while not directly automotive, aligns with their expertise in power and small electronics.
This diverse offering positions them as a convenient stop for various power and small electronic needs beyond just a car battery.

Key Features and Customer Interactions

Batteries Plus distinguishes itself through its extensive inventory and specialized focus on batteries and related power solutions. A key feature is the **breadth of their product selection**, offering various brands and types to meet diverse customer requirements, from high-performance automotive batteries to specialized industrial batteries. Another important feature is their **in-store expertise**, where staff members, like "In-store Assistant Manager, Spencer," are available to provide guidance and solutions for specific needs, such as golf cart batteries or more complex commercial inquiries. However, customer experiences can vary, as indicated by one detailed review. This review highlights a situation where a customer had a long-standing relationship with the store for car battery purchases but encountered issues with a warranty claim. The challenge revolved around the store's ability to honor a warranty on an Odyssey battery purchased as an upgrade, particularly regarding the need for external manufacturer approval and the time taken for resolution. This situation underscores the importance of clear communication regarding warranty policies and the potential for discrepancies between in-store promises and manufacturer-backed guarantees. Conversely, the positive interaction with Spencer regarding golf cart batteries demonstrates a commitment to problem-solving and customer satisfaction when direct assistance is provided. The longevity of the relationship mentioned in the first review, "I've purchased all my car batteries from this location for years," initially points to a history of positive experiences and trust, suggesting that quality service has been a hallmark for many customers.

Promotional Information and Customer Considerations

Batteries Plus typically promotes itself as a convenient, one-stop shop for all battery needs, emphasizing its extensive product range and expert advice. They frequently run promotions on specific battery types or offer discounts on installation services when purchasing a new battery. Their focus on niche markets like golf cart batteries and commercial applications (indicated by the "Commercial side" mentioned in a review) allows them to target specialized customer segments. The promise of readily available inventory and expert staff who can help find the right battery or solution is a significant promotional point. However, as demonstrated by the detailed customer review regarding the Optima and Odyssey battery warranty, potential customers should be diligent in understanding the specifics of product warranties, particularly whether they are directly honored by Batteries Plus or by the manufacturer, and the process for claims. While the store aims to provide solutions and support, such experiences highlight the importance of clarifying warranty terms at the point of sale. Despite this, the positive interactions, such as Spencer's helpfulness, suggest that the store strives to provide good service and resolve customer needs, especially for immediate product procurement. Ultimately, Batteries Plus in North Las Vegas leverages its vast product selection and convenient location to attract customers, while individual service quality and transparent warranty processes are key to ensuring long-term customer satisfaction and repeat business.

Batteries Plus Location

Batteries Plus Customer Reviews

Date of review is 1/12/2025...I can start with I've purchased all my car batteries from this location for years.. I recommend and convinced family and friends to purchase car batteries from this location but no more. I purchased an optima battery back in 2020....October of 2022, it started failing, I took it back to batteries plus on Craig. Chris....The store manager at the time was quick to let me know it was bad. The only problem was getting another optima car battery it was a 2 week wait, the store manager recommended that if I didn't want to wait, I could up pay and purchase a Odyssey battery instead the cherry on top was he told me I'll would get another 3 year warranty it was a win...win situation it was a no brainer. So fast forward to December 2024, I brought the Odyssey car battery in... they had it for 2 days just to tell me it was bad this time around I was told that they had to see if Odyssey (company) would honor the manufacturer warranty I had to wait 2 weeks for them to let B.P. they weren't going to warranty the battery....as you can see in the pictures. I was supposed to have a 3 year warranty thru batteries plus until October 2025...., batteries plus is a big company why can't they honor their word...and give me a new battery. I wouldn't recommend buying car batteries of any kind from batteries plus on Craig....thank you and good day...l

Jan 18, 2025 · J. Los

In-store Assistant Manager, Spencer is great to work with. Prior to our interaction, I struggled with timely response from the Commercial side. I appreciate everyone's time and expertise solving our need for golf cart batteries.

May 01, 2025 · Mitch Dye

Our warehouse recently purchased a wall mounted digital thermometer and we needed a specialty battery for the device. We visited Batteries Plus Bulbs due to their wide selection of battery types. The customer service was exceptional and professional. Great patience was taken to ensure that we had the right equipment before we left the store. Our location made other battery purchases the same day because Battery Plus Bulbs had everything that we needed! In summary, if you're looking for any type of battery that you can think of, you should definitely visit this place and experience it for yourself! Thank you for the kind, professional and technical service!

Nov 25, 2020 · Matthew Chavez

I went to this store yesterday at 8am.I forgot the clerks name name but as soon as I entered the store he was ready to assist me .I was looking for 2 batteries for my disabled friend for his electric scooter.He was very knowledgeable and helped me get exactly what I needed with a great attitude. Thanks I would definitely recommend this store for anyone looking for batteries plus I got a one year warranty

Nov 30, 2024 · Johnny Twito

Just a heads up when buying a battery for your watch. They won't explain the paper work you sign once they remove the back cover to your watch they are no longer accountable for your watch when it comes to being waterproof or resistant. Had this watch for 16 years a gift from my father, I've replaced the battery many times over this period even at this location. I get a battery last Friday and on my way home i get a call from the store explaining they failed to replace a cover from the inside of the watch and the watch was working great. I return to the store yesterday so they can replace the cover afterward I go home to take a swim. I look at the watch this morning and I see moisture and the watch is NOT working. I return today and I'm told they are NOT responsible if i would have read the paper work, i would have known. On the bright side, it's correct twice a day. Just a follow up after making a call to the cooperate office. This is a privately owned store so corporate has little leverage on customer complaints or poor service provided. Just food for thought. The owner makes you sign a wavier because he or she knows that it cost extra money to train your staff to properly replace a battery so that a customer can having piece of mind knowing that their watch will leave in the same working condition or water resistant as when it came in the door. This store owner puts profit over providing a quality service on such a simple task of replacing a battery. On my Monday visit, the gal that did the work on my watch noticed the company that I work for and gave me extra flyers to put in our break room for our employees. Guess what, I made sure they made their way to the trash can today. I have been using Batteries Plus for a long time, I would only buy my battery for my Harley from them, not any more.

Aug 01, 2018 · Dennis Phillips