Taylor Cadillac Auto Repair Shop

Located at 6100 Central Ave, Toledo, OH 43615, Taylor Cadillac Auto Repair Shop stands as a dedicated destination for Cadillac owners and other vehicle drivers seeking professional automotive care. As part of the broader Taylor Automotive Family, this facility specializes in providing a comprehensive range of services, ensuring your vehicle receives the attention it deserves from factory-trained technicians. The shop can be reached via phone at (419) 842-8800 or mobile at +1 419-842-8800.

Taylor Cadillac Auto Repair Shop aims to provide a welcoming and efficient environment for its customers. The facility is designed to offer a comfortable waiting area for those who choose to stay while their vehicle is being serviced. While specific details on lounge amenities like Wi-Fi or complimentary beverages are not explicitly stated, dealerships of this caliber typically offer such comforts to enhance the customer experience. The focus is on creating a professional and trustworthy atmosphere where customers feel informed and valued throughout the repair process. Customer testimonials often highlight the friendly and accommodating nature of the staff, from reception to service advisors and technicians, contributing to a generally positive experience. Some reviews mention a clean and well-maintained dealership, reflecting a commitment to professionalism.

As a certified service center, Taylor Cadillac Auto Repair Shop provides an extensive array of maintenance and repair services tailored to meet the specific needs of Cadillac vehicles, while also accommodating other makes and models. Their team of certified experts is proficient in handling both routine maintenance and more complex repairs, utilizing genuine GM parts for optimal performance and longevity.

Key services include:

• Routine Maintenance: This encompasses essential services such as oil changes (including ACDelco GM OE dexos1® Full Synthetic Oil Changes in various quart capacities), tire rotations, and multi-point vehicle inspections. The multi-point inspection provides a comprehensive report card covering remaining oil life, tire wear and pressure, wiper blades, fluid levels, brake condition, battery health, and visible leaks.
• Brake Services: From brake pad replacements (including ACDelco Gold front brake pads) to rotor installations (ACDelco Silver front brake rotors for various vehicle types), Taylor Cadillac addresses all braking system needs to ensure your safety on the road.
• Tire Services: They offer tire sales from eligible brands (BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Pirelli, and Uniroyal), tire mounting, balancing, and alignment.
• Battery Services: Comprehensive battery testing and replacement services are available, featuring ACDelco batteries recommended for luxury vehicles.
• Diagnostic Services: Equipped with advanced diagnostic tools, the shop can accurately identify and troubleshoot issues related to the engine, transmission, electrical systems, and more.
• AC System Maintenance and Repair: Ensuring your vehicle's air conditioning system functions efficiently, especially crucial during extreme weather conditions.
• Suspension Services: Addressing issues with shocks, struts, and alignment to maintain vehicle stability and a smooth ride.
• Part Sales: Customers can purchase genuine GM and ACDelco parts and accessories directly from the shop, ensuring compatibility and quality.

The service department typically operates with convenient hours, usually from Monday to Friday with extended hours into the early evening, and reduced hours on Saturdays, while being closed on Sundays. Specific service hours might vary slightly, so it is always recommended to confirm with the dealership directly.

A defining feature of Taylor Cadillac Auto Repair Shop is its commitment to certified service. This means their technicians are factory-trained and possess specialized knowledge of Cadillac vehicles and their intricate technologies. This expertise ensures that all repairs and maintenance are performed to manufacturer standards, maintaining your vehicle's integrity and warranty. The use of GM Genuine Parts and ACDelco Parts further underscores their dedication to quality and reliability. Many customer reviews commend the thoroughness and professionalism of the service staff, often mentioning specific advisors by name for their helpfulness and clear explanations of services needed. The dealership also offers a courtesy shuttle service for local customers, adding to the convenience of getting vehicle repairs done.

Taylor Cadillac Auto Repair Shop frequently runs various service and parts specials to provide value to their customers. These promotions can change periodically, so it’s advisable for local users to check their official website or inquire directly for the most current offers. Based on past and ongoing promotions found online, examples include:

• Tire Price Match Guarantee: They offer to match or refund the difference if you find a better eligible price on identical tires from a competitor within 100 miles, within 30 days of purchase.
• Oil Change Specials: Discounts on ACDelco GM OE dexos1® Full Synthetic Oil Changes, often bundled with tire rotations.
• Brake Service Offers: Specials on front brake pad installations and rotor replacements.
• Battery Rebates: Offers on the purchase and installation of select ACDelco Gold batteries.
• Rebates on Specific Parts: Periodic rebates on items like struts, shocks, brake rotors, and tire pressure monitor sensors.
• Affiliate Programs: For eligible customers, such as students or Canadian Forces personnel (though it's important to verify if these specific programs apply to the Toledo, OH location or are specific to Canadian dealerships), there might be special discounts on vehicle purchases, which can sometimes extend to service components.

These promotions are designed to make essential vehicle maintenance and repairs more affordable, encouraging customers to maintain their vehicles regularly at a certified facility.

Customer feedback for Taylor Cadillac Auto Repair Shop is varied, as is common with large service centers. Many customers praise the excellent customer service, efficiency, and knowledgeable staff, citing positive experiences with routine maintenance like oil changes and complex repairs. Reviewers often highlight the friendly and responsive nature of the service team, and their ability to explain technical details clearly. Some customers express a strong sense of loyalty due to consistent positive interactions and trust in the quality of work performed.

However, like any service provider, there have been instances of less positive experiences. Some reviews mention issues such as delays in service, communication breakdowns regarding appointment readiness or parts availability, or concerns about the thoroughness of certain repairs. For example, one review noted a significant oversight where bolts on a caliper were allegedly forgotten after a brake service. Such feedback, while not representing the majority, underscores the importance of customers communicating clearly with the service team and following up on any concerns. Despite these isolated incidents, the overall impression from online reviews suggests a strong commitment to customer satisfaction and quality service from the majority of the staff at Taylor Cadillac Auto Repair Shop.