Summerfield and Son Automotive

Located at 4407 Helms Rd Unit C, Waxhaw, NC 28173, USA, Summerfield and Son Automotive stands as a highly reputable auto repair station deeply rooted in the Waxhaw community. With a strong emphasis on customer trust and quality workmanship, this establishment offers comprehensive automotive services for a wide range of vehicles. For inquiries or to schedule an appointment, you can reach them at (704) 256-1700 or via mobile at +1 704-256-1700.

Summerfield and Son Automotive proudly falls under the platform category of Auto Repair Stations. This classification accurately reflects their core business, which is to provide expert diagnostic, repair, and maintenance services for vehicles, ensuring safety and optimal performance for their customers. As a NAPA Auto Care Center, they are committed to upholding a strict Code of Ethics, which includes performing high-quality services at fair prices and utilizing quality NAPA parts. This affiliation also means they are part of a nationwide network, enhancing their credibility and service reliability.

The environment at Summerfield and Son Automotive is characterized by its dedication to customer satisfaction and clear communication. While specific details about the waiting area amenities are not explicitly provided, the customer reviews highlight a focus on transparency and making customers feel informed and comfortable. Being located on Helms Road, the facility is accessible within Waxhaw, making it a convenient choice for local residents seeking reliable automotive care. The personal touch, where customers feel "kept informed on the progress" of their vehicle, points to an environment that values open dialogue and customer peace of mind.

Summerfield and Son Automotive typically operates with standard business hours for an auto repair shop, generally observed Monday through Friday. Based on information available through their NAPA Auto Care affiliation, their hours are usually from 8:00 AM to 6:00 PM on weekdays. This schedule allows for convenient drop-offs and pickups for customers needing various services.

Summerfield and Son Automotive provides a broad spectrum of services designed to address nearly all automotive repair and maintenance needs. Their expertise extends beyond routine services to include specialized care for classic vehicles, as highlighted by customer testimonials. Key services offered include:

• General Automotive Repair: This covers a wide range of issues from engine diagnostics and repair to electrical systems and exhaust services.
• Brake Services: Comprehensive brake system diagnostics, repair, and replacement, including brake pads, rotors, and fluid.
• Maintenance Services: Routine services such as oil changes, fluid checks and flushes, filter replacements (air, fuel, cabin), and belt and hose inspections.
• Tire Services: While not explicitly detailed, as an auto repair station, they would typically handle tire rotations, balancing, and potentially tire sales or recommendations.
• Engine and Ignition System Services: Expertise in addressing complex engine issues, including ignition coil replacement, starter repairs, and other critical engine component services.
• Drivetrain Services: Repair and maintenance of driveshafts, U-joints, axles, and differentials.
• Classic Car Repairs: A notable feature is their proficiency in working on classic cars, a specialized area that requires particular knowledge and care. The review explicitly mentions repairs on a "classic car," indicating a niche expertise that sets them apart.
• Vehicle Inspections: As a full-service auto repair center, they are equipped to perform state inspections and pre-purchase inspections to ensure vehicle safety and compliance.

As a NAPA Auto Care Center, they emphasize using high-quality NAPA parts for all repairs, which contributes to the longevity and reliability of the work performed.

Summerfield and Son Automotive has built a strong reputation based on several key features that resonate with their clientele:

• Knowledgeable and Experienced Technicians: Customers consistently praise the expertise of the staff, specifically mentioning Chris as "awesome" and "very knowledgeable." The passing down of knowledge from Gary (known for 15 years) to his son further reinforces the depth of experience within the team. This ensures that vehicles are diagnosed and repaired correctly.
• Honest and Transparent Practices: A recurring theme in reviews is the shop's honesty. Phrases like "very honest" and "no stones left unturned" indicate a commitment to integrity, where customers are not oversold on services and are kept fully informed. This builds significant trust.
• Quality Workmanship: The assurance that the "job done right" and that vehicles are "repaired and safe to drive" highlights their dedication to high-quality repairs and ensuring vehicle safety.
• Excellent Communication: Customers appreciate being "kept informed on the progress" of their repairs, which is vital for building confidence and managing expectations.
• Reasonable Prices: The mention of "reasonable prices" alongside high-quality service indicates that Summerfield and Son Automotive strives to provide value to its customers, making quality auto care accessible.
• NAPA Auto Care Benefits: As a NAPA Auto Care Center, they offer a 24-month/24,000-mile nationwide warranty on qualifying repairs, providing customers with added peace of mind and protection for their investment. They also pledge to employ ASE-certified technicians.

While specific, always-on promotional deals for Summerfield and Son Automotive may not be extensively advertised independently, as a NAPA Auto Care Center, they are likely to participate in various NAPA-wide promotions. These can include:

• Monthly Deals: NAPA often offers seasonal or monthly discounts on specific parts or services, such as brakes, batteries, oil changes, or filters.
• Rebates: Customers might find opportunities for manufacturer rebates on certain product purchases, particularly for tires or specific auto parts.
• NAPA Rewards Program: Participation in the NAPA Rewards program allows customers to earn points on purchases that can be redeemed for future discounts.

For the most current and specific promotional information, it is always recommended for local users to visit the Summerfield and Son Automotive website if available, check the NAPA Auto Care website for nationwide promotions, or directly contact the shop at (704) 256-1700. Their strong reputation for honesty, expertise, and customer focus, combined with the benefits of being a NAPA Auto Care Center, positions Summerfield and Son Automotive as a highly reliable and recommended auto repair station for residents of Waxhaw, NC, whether they drive a modern vehicle or a cherished classic.