Suburban Ford of Troy Parts

Suburban Ford of Troy Parts stands as a comprehensive solution for all automotive parts and service needs in Troy, Michigan, and the surrounding areas, including Madison Heights, Sterling Heights, Warren, and Royal Oak. Operating within the broad platform category of "Auto Repair Stations," this establishment goes beyond merely selling parts; it provides a holistic approach to vehicle care, ensuring that local users have access to genuine components and expert service.

Located conveniently at 777 John R Rd Suite 200, Troy, MI 48083, USA, Suburban Ford of Troy Parts is easily accessible, making it a go-to destination for Ford owners and enthusiasts. Their dedication to customer satisfaction is evident in the positive feedback they receive, with many customers appreciating their responsiveness, helpfulness, and commitment to providing the best deals. The atmosphere at Suburban Ford of Troy is frequently described as different from other dealerships, with customers feeling genuinely cared for, even after a purchase or service.

The core of Suburban Ford of Troy Parts' offering lies in its extensive inventory of genuine OEM (Original Equipment Manufacturer) parts. This commitment to OEM parts is crucial for several reasons. Firstly, genuine parts are designed and manufactured to the exact specifications and tolerances of your Ford vehicle, ensuring a perfect fit, optimal performance, and longevity. This level of precision cannot always be matched by aftermarket parts, which can sometimes lead to compatibility issues or reduced lifespan. Secondly, using genuine OEM parts helps maintain your vehicle's factory warranty, providing peace of mind and protecting your investment. The Suburban Collection, of which Suburban Ford of Troy is a part, boasts a massive inventory of OEM parts across its 30 dealerships, covering a wide array of top vehicle brands, thus guaranteeing a wide selection for Ford models.

Beyond the impressive parts inventory, Suburban Ford of Troy provides a wide range of services. As an "Auto Repair Station," they are equipped to handle everything from routine maintenance to major repairs. Their service department is staffed with Ford-trained technicians who undergo regular, frequent training to stay up-to-date on every component of your vehicle. This specialized knowledge and access to the latest technology ensure that your Ford receives the precise analysis and care it deserves. Services offered include, but are not limited to, adjusting brakes, air conditioner repair, balancing tires, coolant flushes, engine tune-ups, front-end alignments, muffler replacement, state inspections, tire rotations, transmission flushes, engine diagnostics, belts, hoses, fluid checks and corrections, air filter replacements, alternator and battery services, headlight and starter services, and strut replacements. They also offer a "Ford Pickup & Delivery" service, adding a layer of convenience for customers needing vehicle maintenance or repairs.

The environment at Suburban Ford of Troy is geared towards customer comfort and efficiency. While specific details on lounge areas or amenities are not explicitly detailed, the overall customer reviews highlight a positive and caring atmosphere, suggesting a welcoming and professional setting. The focus on a smooth and efficient process, from sales to service, indicates an organized and customer-centric operation. The dealership is part of Lithia Motors, a large retail dealership group, which suggests a well-structured and resourced operation that can offer competitive services and a strong commitment to customer satisfaction and employee growth.

Suburban Ford of Troy Parts also features various promotions to enhance value for their customers. These promotions often include discounts on essential maintenance items and services. For example, they frequently offer deals on premium flat wiper blades by Motorcraft, encouraging regular replacement for maximum visibility and safety. Professional installation of accessories often comes with a discount, emphasizing the importance of proper fitment and functionality. Battery services are also frequently promoted, including the Motorcraft Tested Tough® Max Battery with a 36-month warranty and options for FordPass® Rewards members to redeem points for purchases. Furthermore, Motorcraft parts are backed by a two-year, unlimited mileage warranty, including limited labor costs, providing significant assurance to customers. It is advisable for customers to check their official website or contact the parts department directly for the latest promotional offers, as these can change periodically.

The parts department operates with convenient business hours, Monday through Friday from 7 AM to 6 PM, and Saturday from 8 AM to 2 PM, remaining closed on Sundays. This schedule allows for flexibility for customers to visit or pick up parts. For those who prefer to order from home, Suburban Ford of Troy offers convenient online ordering through their Parts Center websites, allowing customers to submit vehicle information and desired parts, with prompt replies from experts regarding availability and ordering details. This streamlines the process and caters to modern consumer preferences.

In summary, Suburban Ford of Troy Parts is not just an auto parts store; it is a full-service auto repair station committed to providing genuine Ford parts, expert maintenance, and a customer-focused experience. Their comprehensive inventory, skilled technicians, convenient services like pickup and delivery, and attractive promotions make them a reliable and trusted partner for all Ford vehicle owners in the Troy, MI area. The positive customer reviews, highlighting the responsive and caring nature of their staff, further solidify their reputation as a premier destination for automotive needs.