John R Spring & Tire

John R Spring & Tire, located at 4211, 1782 E Maple Rd, Troy, MI 48083, USA, stands as a well-established and highly regarded auto repair station that has been serving the Troy community and surrounding areas since 1966. This family-owned and operated business has built a strong reputation for providing comprehensive automotive and truck services, with a particular specialization in springs, tires, and suspension systems. Customers can reach them directly at (248) 588-7200 or via mobile at +1 248-588-7200. Operating hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM, with Sunday closures.

Upon entering John R Spring & Tire, customers are often impressed by the facility's appearance, with one review specifically mentioning that "the showroom is beautiful, you feel like you’re getting top-notch service." This suggests a clean, organized, and welcoming environment, which contrasts with some stereotypes of traditional auto repair shops. The ambiance contributes to a positive customer experience, making clients feel comfortable and confident in the service they are about to receive. The layout likely includes a professional reception area for consultations and a well-maintained workshop equipped with the necessary tools and bays to handle a diverse range of vehicle services.

John R Spring & Tire offers an extensive array of services, positioning itself as a one-stop shop for both routine maintenance and complex repairs for cars and trucks. Their expertise is particularly highlighted in the following areas:

• Tire Sales and Service: They boast a hefty selection of tires and aluminum wheels, offering complete tire installation, balancing, rotations, and flat tire repair. They are an authorized dealer for various tire brands, ensuring quality and variety for their customers.
• Spring and Suspension Specialists: Since 1966, they have been Troy's largest complete steering and suspension specialist. They are experts in installing high-performance suspension and spring kits for maximum achievement, providing new and rebuilt springs for autos, trucks, trailers, and buses. This includes lift kits, lowering kits, classic car replacement springs, suspension shocks, and suspension upgrades from brands like Superlifts, BDS, Trailmaster, Rancho, H&R, Eibach, and Belltech.
• Comprehensive Auto and Truck Repair: Beyond their specialization, they provide a full range of general auto and truck repair services. This includes, but is not limited to, ABS system diagnostics and repair, air conditioning service, battery checks and replacement, belts and hoses inspection, brake system evaluation and repair, catalytic converters, check engine light diagnostics, cooling system service, diesel services, driveline repair, electrical system diagnostics, emission repair, engine diagnostics and repair, exhaust system repair, fleet services, four-wheel drive systems, fuel system maintenance, headlight repair, muffler repair, multipoint inspections, oil changes, radiator servicing, serpentine belt replacement, starter system repair, steering systems, timing belts and chains, TPMS services, transmission services, tune-ups, universal joint repair, warranty repair, wheel alignment, wheel balancing, wheel bearings, and window repair.
• Snow and Ice Equipment: They are an exclusive carrier of Western Snow and Ice Equipment, offering installations and repairs to prepare plow trucks for the winter season.

The distinguishing features of John R Spring & Tire are repeatedly highlighted in customer reviews, emphasizing their commitment to excellent service and customer trust. Key features include:

• Expert and Honest Staff: Customers consistently praise the "amazing staff" and "great crew." The team, including "Dave and his crew," is noted for being knowledgeable and capable of quickly identifying problems. A particularly strong feature is their honesty, as evidenced by a customer's experience where the dealership quoted $1600 for suspension work on a Mercedes, but John R Spring & Tire confirmed "there was nothing wrong with the suspension," saving the customer significant money. This builds immense trust and loyalty.
• Fair and Transparent Pricing: Multiple reviews mention "fair pricing," indicating that customers feel they receive good value for the services rendered.
• Thorough and Free Inspections: The provision of "free inspection" that is "highly detailed" and identifies problems "right away" is a significant value-add, helping customers understand their vehicle's condition without initial cost.
• Reliability and Consistency: Customers report consistently "excellent service all around," with vehicles running smoothly for years after their visits. The fact that referred friends also provide "thumbs up" reinforces their consistent quality.
• Family-Owned and Operated Since 1966: This long history underscores their deep roots in the community and commitment to sustained quality service.

Promotional information for John R Spring & Tire often focuses on their value-added services and competitive pricing. For instance, they offer a FREE inspection on your vehicle to help customers understand their automotive needs without obligation. Additionally, there are specific tire promotions, such as receiving $20 off a set of 4 tires just for mentioning their website. When customers purchase 4 tires, they also receive lifetime flat tire repair, balancing, and rotations, a substantial long-term benefit. Their online presence and customer testimonials serve as powerful promotional tools, with positive word-of-mouth being a key driver of their business. The emphasis on being "your car care experts" and providing "fast, reliable and accurate service every time" is central to their marketing message, assuring customers of dependable results and efficient turnaround times. They aim to not only fix vehicles but also to provide peace of mind through their expertise and honest approach.