Strickland Brothers 10 Minute Oil Change

Located at 1987 US-30 in Montgomery, Illinois, Strickland Brothers 10 Minute Oil Change operates within the "Auto Repair Stations" platform category, specializing in providing rapid oil change services and other basic vehicle maintenance. The name itself emphasizes speed and efficiency, suggesting a business model designed to minimize the time customers spend on routine car maintenance. Customer reviews offer mixed perspectives on their service, highlighting both positive and negative aspects of the experience.

The core service of Strickland Brothers 10 Minute Oil Change is, as the name indicates, quick oil changes. One customer review corroborates this, stating they were "super fast." This focus on speed caters to individuals with busy schedules who need essential vehicle maintenance done efficiently. The convenience of a rapid service can be a significant draw for customers looking to minimize disruption to their day.

Another notable feature mentioned in a review is the ability for customers to "stay in the car" during the service. This drive-through model offers added convenience and comfort, particularly in adverse weather conditions or for customers who prefer to remain in their vehicle. This streamlined process contributes to the overall speed of the service, aligning with their business name and value proposition.

One positive review also commends the staff, describing them as "great" and highlighting the informative communication provided during the service. The customer appreciated being told "what was happening the whole time," suggesting transparency in their process. Furthermore, this customer noted that the staff was "not pushy" when they declined an additional service (cabin air filter), which is a positive aspect of their customer interaction, indicating respect for the customer's decisions.

However, another review presents several concerns. While acknowledging a "nice facility," this customer felt the space seemed "crammed." This might suggest a high volume of service or a compact layout that could potentially impact workflow or the overall customer experience. More significantly, this review raises issues regarding the integrity of the service provided. The customer alleges that a technician "lied to his boss" about checking tire pressure when they did not. This is a serious concern as it undermines trust in the thoroughness and honesty of the service.

The same negative review also points out additional charges that were not clearly explained or justified to the customer's satisfaction. A $4 charge for "shop supplies" was questioned, as the customer was unsure what this fee covered. Additionally, an extra charge for a "premium/special filter" was levied, which the customer later researched and found to be a standard filter used in many KIA vehicles, contradicting the notion of it being "premium" or "special." These additional and potentially misrepresented charges detract from the perceived value of the service.

The fact that the dissatisfied customer only found the overall experience somewhat acceptable due to a $25 off coupon suggests that the base pricing or additional charges might be a point of concern. The review concludes with the customer stating they "probably won't go back," indicating that the negative aspects outweighed the convenience and the benefit of the coupon.

Currently, there is no specific promotional information available beyond the $25 off coupon mentioned in the negative review, which may have been a limited-time offer or a specific discount the customer possessed. It is common for quick oil change businesses to offer coupons or discounts to attract customers, such as first-time customer specials, seasonal promotions, or package deals that might include other basic maintenance services in addition to the oil change. Local users are advised to check online for any publicly advertised coupons or contact Strickland Brothers 10 Minute Oil Change directly at (630) 229-6515 or +1 630-229-6515 to inquire about any current promotions or discounts they may be offering.

In conclusion, Strickland Brothers 10 Minute Oil Change in Montgomery, IL, offers the convenience of fast oil changes and a stay-in-your-car service model. One customer praised their speed, informative staff, and no-pressure approach. However, another customer reported concerns about potential dishonesty regarding service checks, unclear "shop supply" fees, and being charged extra for a standard oil filter misrepresented as premium. While the speed and convenience may be appealing, potential customers should be aware of the mixed reviews regarding transparency and additional charges. It would be prudent to inquire about all potential fees and ensure clear communication regarding the services performed. Checking for any available coupons or promotions before visiting might also be beneficial. Ultimately, local users will need to weigh the convenience of the quick service against the potential drawbacks highlighted in customer feedback when deciding whether to use Strickland Brothers 10 Minute Oil Change for their vehicle maintenance needs.