Stokes Hodges Ford Parts

Welcome to Stokes Hodges Ford Parts, located at 1850 Jefferson Davis Hwy, Graniteville, SC 29829, USA. As a specialized auto parts store operating within the broader platform category of Auto Repair Stations (in the sense of providing goods for vehicle maintenance and repair), Stokes Hodges Ford Parts caters specifically to the needs of Ford vehicle owners in Graniteville and the surrounding areas. While they primarily function as a parts supplier, their role is crucial in supporting both individual vehicle owners and potentially local auto repair shops in obtaining the correct components for their Ford vehicles. The limited but insightful customer reviews offer a glimpse into their customer service and the efficiency of their parts ordering process.

Information regarding the specific environment of Stokes Hodges Ford Parts is not detailed in the provided reviews. However, being a parts department likely associated with a Ford dealership, one can expect a professional and organized setting. Parts departments typically have a counter area for customer interaction, storage areas for various parts, and potentially computer systems for inventory management and order processing. The mention of "parts counter folks are friendly" suggests a customer-facing environment where staff are approachable and willing to assist customers in their parts inquiries. While the size and specific layout are unknown, the focus is likely on efficient retrieval and distribution of Ford-specific auto parts.

The primary service offered by Stokes Hodges Ford Parts is the supply of genuine Ford auto parts. This encompasses a wide range of components required for the maintenance and repair of Ford vehicles, including cars, trucks, and SUVs. This would include everything from routine maintenance items like filters, belts, hoses, and spark plugs to more complex parts such as engine components, transmission parts, electrical system components, body panels, and accessories. Being a Ford parts supplier, they likely have access to the official Ford parts catalog and ordering system, ensuring that customers can obtain the correct and original equipment manufacturer (OEM) parts for their specific Ford models and years. While they primarily sell parts, their knowledgeable staff can also provide assistance in identifying the correct parts needed, as highlighted in one review where a customer was helped with the part number for their '23 Explorer. It is less likely that they offer general vehicle repair services on-site, as their focus appears to be on parts sales rather than labor-intensive repair work, aligning them more closely with an auto parts store within the Auto Repair Stations category.

Several features can be inferred from the customer reviews regarding Stokes Hodges Ford Parts. The friendliness of the "parts counter folks" is a notable positive aspect, indicating a customer-oriented approach. This is crucial in the auto parts industry, where customers often need guidance in identifying and ordering the correct components. Another significant feature is their ability to eventually source the correct parts, even if it takes multiple attempts, as indicated in one review. While the initial experience of multiple trips and incorrect orders is a point of concern, the fact that they ultimately resolved the issue, especially with the customer providing the correct part number, suggests a willingness to persevere and ensure customer satisfaction in the end. The positive experience shared by another customer, who specifically mentioned Mr. Jacob and Mr. Barry for their "great service" and for helping his granddaughter with reliable transportation, highlights the dedication and care provided by certain staff members. This personal touch and commitment to helping customers beyond just selling parts stand out as a valuable feature. However, the initial difficulty in ordering the correct part for the Explorer also points to a potential area for improvement in their parts identification and ordering accuracy to streamline the process for customers.

Currently, there is no specific promotional information available for Stokes Hodges Ford Parts based on the provided reviews. Auto parts stores, especially those associated with dealerships, may offer promotions on specific parts, seasonal maintenance items, or discounts for certain customer groups (e.g., loyalty programs, discounts for auto repair shops). To learn about any current promotions, local users are encouraged to contact Stokes Hodges Ford Parts directly at (803) 593-3700 or +1 803-593-3700. They may also have information about ongoing specials or discounts available at their location at 1850 Jefferson Davis Hwy, Graniteville, SC 29829, USA. Given the experience of one customer who researched and provided the correct part number, it might be beneficial for customers to come prepared with as much information as possible about the part needed (e.g., VIN of the vehicle, specific part number if known) to facilitate a smoother ordering process. Inquiring about any potential discounts for bulk orders (if applicable to repair shops) or for being a repeat customer might also be worthwhile.

In conclusion, Stokes Hodges Ford Parts in Graniteville, SC, serves as a dedicated supplier of genuine Ford auto parts to the local community. While one customer experienced initial difficulties in getting the correct part ordered, the friendliness of the staff and the eventual resolution, along with the exceptional service highlighted by another customer, indicate a commitment to assisting Ford owners with their parts needs. For local users seeking authentic Ford components and a parts supplier with knowledgeable personnel, Stokes Hodges Ford Parts is a resource to consider. Contacting them directly for specific part inquiries and to learn about any current promotions is recommended to ensure a smooth and satisfactory experience in obtaining the necessary parts for your Ford vehicle.