Southwest Hyundai Albuquerque Service Department

(205 reviews)

Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueLomas Boulevard Northeast

Bernalillo County . New Mexico

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  • Intro
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  • Location
  • Reviews
  • +1 505-404-0136
  • www.southwesthyundai.com
  • 8800 Lomas Blvd NE #100, Albuquerque, NM 87112, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Southwest Hyundai Albuquerque Service Department Introduce

The **Southwest Hyundai Albuquerque Service Department** operates as a dedicated and integral part of the broader "Auto Repair Stations" category, specifically focusing on the maintenance and repair of Hyundai vehicles, while also accommodating other makes and models for general services. This service department is committed to providing a high standard of automotive care for residents of Albuquerque and the surrounding communities, including South Valley, Rio Rancho, and Bernalillo, New Mexico. This detailed introduction will delve into the environment of the service department, the full spectrum of services it provides, its distinguishing features, and any available promotional information, all based on publicly accessible data.

Environment and Facility

The Southwest Hyundai Albuquerque Service Department is typically characterized by a modern and well-organized facility designed to enhance the customer experience. Upon arrival, visitors can expect a clean and comfortable waiting area, often equipped with amenities such as complimentary Wi-Fi, comfortable seating, and potentially refreshments, creating a pleasant environment for customers awaiting their vehicle's service. The service bays themselves are generally spacious, brightly lit, and house state-of-the-art diagnostic equipment and specialized tools necessary for contemporary vehicle maintenance and repair. The layout is structured to ensure efficient and precise work, reflecting a commitment to quality and expediency. The overall atmosphere aims to convey professionalism and reliability, assuring customers that their vehicles are in capable hands. The facility often reflects the standards of a franchised dealership, indicating a commitment to brand guidelines and a high level of operational integrity.

Services Offered

As a full-service auto repair station within the "Auto Repair Stations" category, the Southwest Hyundai Albuquerque Service Department offers an extensive array of services catering to both routine maintenance and more complex repair needs. These services are meticulously designed to ensure the longevity and optimal performance of vehicles. Core offerings include **routine maintenance** such as oil and filter changes, tire rotations and balancing, brake inspections and replacements (including brake pads and calipers), fluid checks and flushes (coolant, transmission fluid, brake fluid), and comprehensive multi-point vehicle inspections. For more involved issues, the service department provides **advanced diagnostic services**, utilizing specialized tools to pinpoint problems with engine performance, transmission systems, electrical components, and other complex vehicle systems. **Major repairs** for engines, transmissions, suspensions, and other critical components are also expertly handled. A significant focus is placed on **tire services**, including sales of new tires, mounting, balancing, and wheel alignment. **Battery testing and replacement** are standard, as are repairs and maintenance for **heating and air conditioning systems**. Given its affiliation, the service department is particularly adept at servicing Hyundai vehicles, often emphasizing the use of **genuine Hyundai OEM parts** to ensure perfect fit, functionality, and to maintain the vehicle's warranty. However, many general automotive services are available for various makes and models, positioning the department as a versatile automotive care provider.

Key Features and Distinctions

The Southwest Hyundai Albuquerque Service Department distinguishes itself through several key features that enhance its service delivery and customer satisfaction. A paramount feature is the presence of **factory-trained and certified technicians**. These technicians undergo rigorous training directly from Hyundai, equipping them with specialized knowledge and expertise on Hyundai vehicles, including the latest models and technologies. This certification ensures that all work performed adheres to manufacturer specifications and best practices. The consistent use of **genuine Hyundai Original Equipment Manufacturer (OEM) parts** is another critical feature, particularly beneficial for Hyundai owners. These parts are designed to meet the exact specifications of the vehicle, ensuring optimal performance, reliability, and maintaining the vehicle's warranty. The department also prides itself on utilizing **state-of-the-art diagnostic technology**, which allows for accurate and efficient troubleshooting, reducing the time and cost associated with repairs. **Customer convenience** is a high priority, with amenities such as online service scheduling, which allows customers to book appointments at their leisure. Some departments may also offer services like **customer shuttle services** or loaner vehicles, although specific availability should be confirmed. The service department also highlights its commitment to **transparent communication**, ensuring that service advisors clearly explain necessary repairs, provide detailed cost estimates, and keep customers informed throughout the service process. This dedication to honesty and clarity helps build trust and ensures a positive customer experience. The dealership's reputation for service and integrity often extends to its service department, reinforcing customer confidence.

Promotional Information

To provide value to its customers, the Southwest Hyundai Albuquerque Service Department frequently offers various promotions and specials. While these offers are dynamic and can change, common types of promotions include discounts on essential services such as **synthetic and conventional oil changes**, often with significant savings. **Brake pad specials** and **alignment specials** are also commonly featured, providing incentives for critical safety and performance-related maintenance. Many service departments offer **complimentary services**, such as engine light diagnostics or multi-point inspections, allowing customers to have their vehicle assessed without an initial cost. Seasonal promotions, like spring inspections, are often available to prepare vehicles for specific driving conditions. Customers are encouraged to regularly check the official Southwest Hyundai Albuquerque website, subscribe to their newsletters, or inquire directly with the service department to stay informed about the latest service coupons, discounts, and package deals. These promotions not only help customers save money but also encourage proactive vehicle maintenance, which is vital for maintaining vehicle health and avoiding more costly repairs in the future. The availability of online coupons and easy scheduling further enhances the accessibility of these promotional offerings.

Southwest Hyundai Albuquerque Service Department Location

Southwest Hyundai Albuquerque Service Department Customer Reviews

I took my car in for repairs a couple weeks ago and just want to say that Connie was super helpful. She went above and beyond to make sure I had my car in time for an event I had. She was very understanding and kind. I will be coming back here for future services.

Apr 17, 2025 · Zoe Herrera

I took my car in for repairs a couple weeks ago and just want to say that Connie was super helpful. She went above and beyond to make sure I had my car in time for an event I had. She was very understanding and kind. I will be coming back here for future services.

Apr 17, 2025 · Zoe Herrera

Long story short, great customer service. Connie was amazing and made sure to communicate clearly to and from the service techs and was able to resolve issues that had been plaguing my car for months. Connie listened to me and genuinely cared about the issues with my car. I took my car here after SEVERAL issues with LHM on Coors. I HIGHLY recommend Connie at LHM Southwest on Lomas.

Dec 09, 2024 · Ken Keyes

Long story short, great customer service. Connie was amazing and made sure to communicate clearly to and from the service techs and was able to resolve issues that had been plaguing my car for months. Connie listened to me and genuinely cared about the issues with my car. I took my car here after SEVERAL issues with LHM on Coors. I HIGHLY recommend Connie at LHM Southwest on Lomas.

Dec 09, 2024 · Ken Keyes

We needed to order a part, and we're told the dealer would have it available cheaper. They didn't. They did give us the part number, which made it easier to buy online.

Mar 02, 2025 · SLC 85

We needed to order a part, and we're told the dealer would have it available cheaper. They didn't. They did give us the part number, which made it easier to buy online.

Mar 02, 2025 · SLC 85

Great service, but it takes a long time. 7:30 am. appointment didn't finish until after 9:15.

Apr 11, 2025 · kristin tubb

Great service, but it takes a long time. 7:30 am. appointment didn't finish until after 9:15.

Apr 11, 2025 · kristin tubb

I do NOT recommend Larry H Miller Hyundai on Lomas. Their service shop is a joke. Our 2017 Hyundai has been brought in dozens of times for weeks at a time since we bought it BRAND NEW from their crappy dealership. They serviced our car. It broke a week later. They don't tow. We towed it in. It's been there for 2 weeks, and they still haven't looked at it. I also don't recommend any type of Hyundai vehicle.

Sep 30, 2024 · Suzanne Devergie

I do NOT recommend Larry H Miller Hyundai on Lomas. Their service shop is a joke. Our 2017 Hyundai has been brought in dozens of times for weeks at a time since we bought it BRAND NEW from their crappy dealership. They serviced our car. It broke a week later. They don't tow. We towed it in. It's been there for 2 weeks, and they still haven't looked at it. I also don't recommend any type of Hyundai vehicle.

Sep 30, 2024 · Suzanne Devergie